LEXUS Complaints

TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEXUS OF TORRENCE, CALIFORNIA WAS CONTACTED ABOUT THE RECALL AND STATED THAT THE CONTACT MUST WAIT FOR THE PARTS TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (STERLING MCCALL TOYOTA AT 9400 SOUTHWEST FWY, HOUSTON, TX 77074, (713) 270-3900) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL - I WAS NOTIFIED OF THE AIRBAG DANGER MID JANUARY 2017. MY LEXUS DEALER - NEW COUNTRY LATHAM HAS REFUSED TO REMEDY THE PROBLEM. IT SEEMS UNACCEPTABLE TO PERMIT THE DELAY OF THIS DANGEROUS SITUATION AND LIMIT THE USE OF THE VEHICLE TO BACK SEAT PASSENGERS.

CRACKING DASHBOARD AND STEERING WHEEL (LEATHER PORTION) SUN BURNT JUST MISSED THE EXTENDED WARRANTY ENHANCEMENT PROGRAM LESS THAN A MONTH (05/17) SO LEXUS OFFERED ME A FREAKING DASH MAT UP TO $200. WHAT A TOTAL JOKE!

NO ACTION TAKEN ON THE PART OF LEXUS REGARDING RECALL FOR UNSAFE AIRBAGS. RECALL WAS ISSUED IN MAY OF 2016; IT'S BEEN ONE YEAR.

1.TRANSMISSION UNEXPECTEDLY COMPLETELY SHUT DOWN WHILE DRIVING ON THE FREEWAY. CAR JUMPED FORWARD AND COMPLETELY STOPPED ON THE FAST LANE. I HAD TO CALL FOR TOWING. TRANSMISSION WAS REPLACED AT MECHANIC SHOP. HAPPEN IN NOVEMBER 2016 2. OIL SHOOTING FROM THE BROKEN HOSE CLOSE TO THE ENGINE WHILE DRIVING ON THE FREEWAY. STOPPED CAR AND CALL FOR TOWING. REPLACEMENT OF HOSE COMPLETED AT MECHANIC SHOP. HAPPEN IN 2014. REIMBURSED BY MANUFACTURER. 3. RANDOM FLASHING OF AIR BAG LIGHTS (DRIVER) WITHOUT ANY REASON. LOOKS LIKE SOME SENSOR/ELECTRICAL MALFUNCTION. HAPPENING NOW.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO LEXUS OF MT KISCO (275 KISCO AVE, MT KISCO, NY 10549) WHO STATED THAT THEY HAD NO INFORMATION YET AND THE CONTACT WOULD POTENTIALLY RECEIVE ANOTHER LETTER IN SEPTEMBER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - SINCE RECEIVING THE RECALL NOTICE OF THE TAKATA AIRBAG, I HAVEN'T BEEN GIVEN ANY UPDATES ON WHAT THE REMEDY IS OR WHEN THE RECALL CAN BE SCHEDULED TO GET THE FIX REPAIRED. THIS EVERLASTING UNCERTAINTY HAS LEFT ME WITHOUT A FULLY FUNCTIONAL CAR, AS WELL AS FORCING ME TO MAKE ALL PASSENGERS SIT IN THE BACK SEATS TO AVOID POTENTIAL INJURY. HOW CAN I GET LEXUS TO ACT ON THIS, IF NOT INFORM THE PUBLIC OF THE PLAN TO COMPLETE?

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (LEXUS OF MOBILE) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL THE PASSENGER SIDE AIRBAG IN MY VEHICLE WAS SUBJECT TO A MAY 23, 2016, RECALL DATE BUT HAS NOT YET BEEN REPLACED BY LEXUS AS OF TODAY, JUNE 26, 2017.