LEXUS Complaints

TAKATA RECALL. LEXUS ES350 2009 OWNER AND VEHICLE RESIDING IN SC. OWNER SCHEDULED REPLACEMENT OF PASSENGER SIDE AIRBAG WITH HILTON HEAD LEXUS DEALERSHIP. AIRBAG REPLACEMENT WAS AVAILABLE AT THE DEALERSHIP BUT TOYOTA REFUSED TO AUTHORIZE REPAIR BECAUSE MY LEXUS WAS ORIGINALLY PURCHASED IN NJ.

LEXUS IS 350. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME RECONCILING THE AIRBAG RECALL. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE COST OF A RENTAL VEHICLE. THE DASHBOARD AND DOOR PANEL WERE CRACKED AND MELTING. THE DOOR PANEL WAS REPAIRED. *JS *JS

2010 MERCEDES BENZ E550. CONSUMER WRITES IN REGARDS TO KEYLESS IGNITION SYSTEM ISSUES AND AUTO-OFF PUSH BUTTON MECHANISM INSTALLATION TO PREVENT CARBON MONOXIDE POISONING. *SMD THE CONSUMER STATED THE VEHICLE WAS PARKED IN THE GARAGE. THE NEXT DAY THE GARAGE AS WELL AS THE ENGINE WAS NOTICEABLY HOT. 2 ADULTS WERE LATER FOUND UNCONSCIOUS IN THE HOME FROM CARBON MONOXIDE POISONING. *JS

PURCHASED A NEW 2017 LEXUS NX ON MAY 28, 2017. ON JUNE 23, 2017 WHILE WASHING CAR FOR FIRST TIME, I SAW A CRACK/SPLIT IN TIRE SIDEWALL ABOUT 3-4" LONG. ADVISED DEALER IT WAS DEFECT. DEALER ARGUES IT COULD HAVE BEEN DUE TO HITTING A CURB. THERE HAS NOT BEEN ANY ACCIDENTS, RUNNING OVER NAILS OR SCREWS OR HITTING ANYTHING WITH THE TIRE/CAR. THIS TIRE IS DRIVER REAR SIDE AND I FEAR A BLOWOUT COULD OCCUR. THE CRACK HAS MOST LIKELY BEEN PRESENT SINCE CAR WAS PURCHASED. THERE ARE NO SCUFFS, MARKS, ETC. ON TIRE. I HAVE PHOTOS BUT NO PLACE TO ATTACH THEM HERE.

TL* THE CONTACT OWNS A 2007 LEXUS ES 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FRESNO LEXUS IN FRESNO, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WOULD BE ORDERED AND AVAILABLE BY NOVEMBER OF 2017. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (KUNI LEXUS OF GREENWOOD VILLAGE, 5150 S QUEBEC ST, GREENWOOD VILLAGE, CO 80111, (888) 918-4078) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JIM FALK LEXUS (LOCATED AT 9230 WILSHIRE BLVD, BEVERLY HILLS, CA 90212) WAS CONTACTED AND STATED THAT THEY DID NOT KNOW WHEN THE REPAIR PARTS WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE RACK AND PINION IS LEAKING FLUID (ATF IS USED FOR POWER STEERING) FROM THE PASSENGER SIDE DUST BOOT INDICATING A WORN OUT SEAL AT ONLY 70,000 MILES. THE ONLY FIX IS TO REMOVE AND REPLACE THE RACK AND PINION SYSTEM AT A SUBSTANTIAL COST. I BELIEVE THIS IS A MAJOR DESIGN DEFECT WITH THIS RACK AND PINION SYSTEM BECAUSE I HAVE OTHER VEHICLES WITH WELL OVER 200 K MILES AND NO PROBLEMS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LEXUS LX470. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V065000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (KENDALL LEXUS OF EUGENE IN EUGENE, OREGON) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.