LEXUS Complaints

CAR HAS HESITATION WHEN DRIVING. CAR RATED FOR UNLEADED NOT PREMIUM AND SHOULD HAVE NOT TO DRIVE CAR IN SPORT MODE ALL THE TIME

WHEN A PASSENGER IS BELTED AND SEATED IN THE FRONT SEAT, THE AIRBAG SENSOR GOES OFF. HAD TAKEN IN THE CAR 6 TIMES TO THE DEALER. HAD IT PHYSICALLY FIXED TWICE. STILL MALFUNCTIONING.

TAKATA RECALL... MORE THAN ONE(1) YEAR SINCE RECALL AND NO REMEDY PLEASE ADDRESS THESE ISSUE NO ONE CAN SIT IN THE FRONT PASSENGER OF OUR " FAMILY SUV" BECAUSE OF THIS

I RECEIVED A LETTER REGARDING MY LEXUS, RECALL. SINCE THE PART IS NOT AVAILABLE I WAS TOLD TO NOT DRIVE THE VEHICLE, AND WAS GIVEN A RENTAL CAR. NOW I AM STUCK MAKING PYMT ON A CAR, PAYING INSURANCE ON AND STATE REGISTRATION WHICH I VE BEEN FORCED TO STORE. AND DRIVING AN ECONOMY VEHICLE, NOT MY LUXURY LEXUS! WITH NO KNOWN COMPLETION DATE INSIGHT. THIS IS INSANE TO SAY THE LEAST. IF THIS CAR IS A LEMON WHY AM I NOT ALLOWED TO TURN IT IN AS A LEMON?

2007 LEXUS ES 350. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR PASSENGER AIRBAG RECALL NOTICE. CONSUMER STATES BUSINESS COMMUNICATING FRAUDULENT NHTSA RECALL INFORMATION TO CONSUMERS. *SMD UPDATED 06/22/2017*JS

ALL DOOR PANELS MELTING, INCLUDING GLOVE COMPARTMENT, DASH BOARD, CENTER CONSOLE CAUSED BY USE OF DEFECTIVE AND SUBSTANDARD MATERIAL. NAVIGATION SYSTEM DIED LEAVING NO ACCESS TO AIR CONDITION CONTROL, BLUE TOOTH, REAR CAMERA , HARD DRIVE, MAP AND OTHER FUNCTIONS.LEXUS REFUSED TO ACKNOWLEDGE CITING WARRANTY.

TAKATA RECALL IT HAS BEEN OVER A YEAR SINCE I WAS NOTIFIED OF THE RECALL AND THE DEALER STILL DOES NOT HAVE REPLACEMENT AIR BAGS AND ON JUNE 19, 2017, WAS ADVISED THAT HE MAY HAVE THEM IN SEPTEMBER.

ABOUT 15 MILES INTO MY DRIVE TO WORK IN MY 2015 LEXUS RX 450H WITH ONLY 6,300 MILES, MY DASH PANEL INDICATED THE FOLLOWING ERRORS: CHECK ABS, CHECK BSM SYSTEM, CHECK HEADLIGHT LEVELING SYSTEM, BRAKE MALFUNCTION, CHECK HYBRID SYSTEM, CHECK POWER STEERING SYSTEM, SPEEDOMETER AT 0 MPH AND EVERY POSSIBLE ERROR LIGHT POSSIBLE. AS I ATTEMPTED TO SLOW DOWN FROM 65 MPH ON THE INTERSTATE 5, I NOTICED I WAS EXPERIENCING COMPLETE BRAKE FAILURE AND WERE NOT FUNCTIONING PROPERLY. WITH AGGRESSIVE FORCE, I WAS ABLE TO ENGAGE THE BRAKES BUT NOTICED AN EXTREMELY LOUD METAL ON METAL SOUND WHEN DOING SO. IN ORDER TO COME TO A STOP, I EXITED AT THE FIRST OFF-RAMP POSSIBLE, AND POPPED THE CURVE SO I COULD PARK THE VEHICLE. THE VEHICLE WAS TAKEN TO LEXUS OF GLENDALE WHERE THEY WERE ABLE TO SEE ALL THE ERROR CODES BUT WERE UNABLE TO REPAIR THE ISSUE SINCE THEY WERE UNABLE TO DUPLICATE IT. MY VEHICLE WAS BORROWED FOR 4 DAYS WITH THE TECHNICIAN DRIVING APPROXIMATELY 100 MILES BEFORE RETURNING THE VEHICLE BACK TO ME WITH NO REPAIRS MADE. I FEAR THIS IS AN SEVERE SAFETY RISK THAT CAN LEAD TO A POTENTIALLY FATAL OUTCOME. PLEASE NOTE, I ALSO HAVE A 18 SECOND VIDEO OF THE ERRORS OCCURRING WHILE I WAS DRIVING IN THE FIRST LANE PRIOR TO MY ATTEMPT TO STOP THE VEHICLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS IS 350C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (LEXUS OF MELBOURNE IN MELBOURNE, FLORIDA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE AND EXPRESSED DISSATISFACTION WITH THE VEHICLE, WHICH WAS KEPT AT THE DEALER'S GARAGE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. WHEN DO THEY PROPOSE TO DO SOMETHING SINCE IT HAS BEEN OVER A YEAR SINCE I RECEIVED THE NOTICE. IT IS NICE THAT THEY SAY DON'T DRIVE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT. HOWEVER, NOT EVERYONE HAS THE LUXURY OF DOING THIS. MAYBE LEXUS EXECUTIVES HAVE MULTIPLE VEHICLES SO THEY DO NOT HAVE TO HAVE PASSENGERS RIDE WITH THEM. IF THAT IS THEIR SOLUTION, THE CEO OF LEXUS CAN LEND ME ONE OF HIS CARS UNTIL THEY GET AROUND TO FIXING MINE.