LEXUS Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 LEXUS RX350. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED INDEPENDENTLY AND STRUCK A BUILDING. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OBTAINED THE VEHICLE'S EVENT DATA RECORDER. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V305000 (VEHICLE SPEED CONTROL). THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

WAS INFORMED THAT THE ENGINE WAS IN NEED OF REPLACEMENT AFTER BUYING AND OWNING FOR A YEAR. AFTER THE VEHICLE HAD BEEN IN THE SHOP FOR NUMEROUS REPAIRS OVER THE COURSE OF A YEAR I ENDED UP HAVING TO BUY ANOTHER VEHICLE AND GETTING STUCK WITH A LIEN FOR THE LEXUS IN WHICH THE CAR IS NON-FUNCTIONAL. PAID OUT OF POCKET THUS FAR FOR A NUMBER OF ISSUES, INCLUDING: RADIATOR FAILING, ALL HOSES REPLACED, AXLE REPLACEMENT, TO NAME A FEW. CAR ONLY HAD 15000 MILES PLACED ON IT, BOUGHT USED. PURCHASED A WARRANTY THROUGH THE DEALERSHIP AND WHEN ATTEMPTED TO MAKE A CLAIM, CLAIM WAS DENIED DUE TO DEALERSHIP NON-PAYMENT & "FORGETTING TO FILE PAPERWORK." OPENED UP CLAIM WITH MARYLAND INSURANCE COMMITTEE AND REPORTED DEALERSHIP FOR FRAUD.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (POHANKA LEXUS 13909 LEE JACKSON MEMORIAL HIGHWAY, CHANTILLY, VA 20151 (703) 968-9100) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT WAS ADVISED TO CONTACT THE DEALER TO ARRANGE A LOANER VEHICLE, BUT THE DEALER DECLINED. THE CONTACT CALLED THE MANUFACTURER AGAIN, BUT WAS DISCONNECTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.....UPDATED 06/21/17 *BF THE CONSUMER STATED THE ISSUE HAS BEEN RESOLVED. THE CONSUMER RECEIVED A RENTAL VEHICLE UNTIL THE RECALL WAS RESOLVED. UPDATED 06/23/2017 *JS

THE BRAKES ON THIS CAR QUIT WORKING FOR A SECOND WHEN BRAKING OVER ROUGH SPOTS SUCH AS POT HOLES OR SPEED BUMPS. BUT, OF COURSE, NOT ALWAYS. IT FEELS AS IF THE CAR WANTS TO ACCELERATE WHEN THIS HAPPENS. I HAVE HAD THIS HAPPEN ON NUMEROUS OCCASIONS.

TAKATA RECALL IT WAS RAINING I WAS COMING OUT OF ANTLOCH CHURCH RD TO TURNING ON AUGUSTA RD PEIDMONT SC 29673 WHEN I HEAR A BIG BOOM AND PULL OVER AT THE SPINX TO SEE WHAT IT WAS AND HAD THREE BIG POTHOLES IN THE ROAD I COULD SEE THAT MY WHEELS WAS BENT AND ALSO IT WAS PULLING TO THE RIGHT.

TAKATA RECALL MY LOCAL DEALER DOES NOT HAVE THE PARTS NECESSARY TO REMEDY THE PROBLEM. THEY PUT ME ON A WAIT LIST AND SAID IT COULD TAKE 2 MONTHS FOR THE THEM TO GET THE PARTS. THIS IS LEXUS SAN DIEGO

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL THE NHTSA RECALL NO. 16V-340. DEALER, HENESSEY LEXUS, LOCATED ON SATELLITE BLVD., DULUTH GEORGIA, COMMITTED TO FEBRUARY 2017 AIRBAG REPLACEMENT AND DID NOT FOLLOW THROUGH. THEY HAVE NOW MOVED THE TIMELINE TO OCTOBER 2017 AT THE EARLIEST WHICH IS COMPLETELY UNACCEPTABLE AND THEY OFFERED NO ALTERNATIVE. PLEASE ADVISE WHAT ACTION CAN BE TAKEN TO ENSURE THE AIRBAG REPLACEMENT IS COMPLETED ASAP AS WE ARE VERY CONCERNED ABOUT THE ONGOING SAFETY ISSUE. THANKS YOU, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

CPO 2013 ES350 BOUGHT JANUARY 2, 2016 AT LEXUS DEALERSHIP, WHICH HAS BEEN KEPT IN AN IN-DOOR GARAGE, AND IS LIGHTLY DRIVEN. MID-APRIL 2017 BATTERY WAS DEAD, JUMP STARTED BUT THEN BATTERY DIED THE NEXT DAY. I BROUGHT VEHICLE TO ANOTHER LEXUS DEALERSHIP ON MAY 20, 2017. THEY CLAIMED BATTERY NOT WARRANTIED. I DISCOVERED THE ORIGINAL OWNER WHO BOUGHT CAR OCTOBER 2012 HAD REPLACED THE BATTERY IN 2015 WHICH MADE ME CURIOUS AS TO WHY IT WAS REPLACED SO SOON, AND WHY IT DIDN'T LAST VERY LONG. THE SERVICE MANAGER THEN MENTIONED THAT I NEEDED A COMPUTER COMPONENT WHICH HE HOPED WAS UNDER MY WARRANTY AND THEY WOULD CALL ME WHEN THE PART CAME IN. I RESEARCHED THIS PART, AND APPARENTLY LEXUS HAS KNOWN PROBLEMS WITH THIS COMPONENT, WHICH WAS PROBABLY DEFECTIVE CAUSING BATTERY PROBLEMS BY NOT GOING INTO "SLEEP MODE" AND SLOWLY DRAINING AND KILLING BATTERIES. THERE SEEMS TO BE MANY OTHER COMPLAINTS SIMILAR TO MINE ON BLOGS (ONE OF WHICH IS ATTACHED).