LEXUS Complaints

View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 LEXUS GS 350
    - LINCOLN,, NE

    I WAS INSIDE THE BUILDING , LOOKING AT A NEW VEHICLE, VIN. [XXX]. THEN MANAGER PULLED ME INTO THE OFFICE WITH WITNESSES AND EXPLAINED HE WASN'T DOING BUSINESS WITH ME, HE WAS NICE AND EXPLAINED, I WAS EXCITED AT WHAT HE EXPLAINED. I TOOK PIC OF GIANT STICKER, THE VIN DASH HAS A SQUARE SCAN BUT MY PHONE WOULDN'T READ IT, SALES MAN SAID THAT SERVICE HAS A MACHINE THAT READ IT, HE SAID THEY USUALLY COME WITH 0-6 MILES DUE TO FACTORY TESTING, I HAVE A TOYOTA NOW , I WENT TO DMV IN LINCOLN, PAID MY DOLLAR FOR SEARCH, IM PUTTING A LIEN OF A DOLLAR AND PAYING THE $7 FOR THE LIEN ON NE TITLE TO GET STARTED. KEYS MIGHT BE LOCKED IN THE TRUNK. IT HAS DOT TIRES, IM A CLASS C COMMERCIAL. MY CONCERN IS HOW DID THE VEHICLE GET INTO A LOCKED BUILDING WITH NO DATA, YOUR REPORT SAYS LEXUS, BUT LEXUS IS OWNED BY TOYOTA MOTOR SALES AND YOUR SITE SHOWED NO OWNER. DID THIS VEHICLE PASS EPA EMISSIONS TEST . ITS AS A BUSINESS PROPERTY OF A DEALERSHIP IN LINCOLN, NE. STATIONARY, WHAT TYPE OF FUEL, ARE DOT TIRES PAID OFF?. SEAT BELT BUZZARDS DON'T SOUND UNTIL VEHICLES REACHABOVE 13 USUALLY. TIRES PRESSURE IS TO BE CHECKED AND LOGGED ONE A MONTH. BATTERIES GET OLD FROM NON USE OF STORAGE, WARRANTY USUALLY STARTS WHEN CABLES ARE ATTACHED FOR ENGINE TO START TO TEST. WHO TESTED IT. I HAVE PICTURE OF GIANT STICKER ON MY PHONE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2010 LEXUS ES350
    - FRISCO, TX

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2016. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: NHTSA WEB SITE
  • 1997 LEXUS ES300
    - PHOENIX, AZ

    THE STEERING WHEEL COMES COMPLETELY OFF THE COLUMN WHILE DRIVING ON THE FREEWAY. THEN AGAIN WHEN TURNING. THE CAR COULD NOT BE STEERED AT ALL. THE HORN AND POWER STEERING NO LONGER WORK.

    Source: NHTSA WEB SITE
  • 2008 LEXUS LS
    - HONOLULU, HI

    UPPER DASH STICKY AND MELTING. LOWER DASH CRACKING, STICKY AND MELTING. UPPER DOOR PANELS ALSO STICKY AND MELTING. SEEMS TO BE A COMMON PROBLEM WITH TOYOTA/LEXUS. IT HAS BEEN GETTING WORSE OVER TIME.

    Source: NHTSA WEB SITE
  • 2006 LEXUS IS 250
    - ACWORTH, GA

    TAKATA RECALL 2006 LEXUS IS 250 AWD SRS AIRBAG LIGHT TURNED ON AFTER STARTED THE CAR NORMALLY.

    Source: NHTSA WEB SITE
  • 2007 LEXUS ES 350
    - TRIADELPHIA, WV

    TAKATA RECALL RECEIVED INTERIM NOTICE SAFETY RECALL OVER A YEAR AGO. HAVE NOT HEARD OR RECEIVED ANYTHING ELSE SINCE. NOT REPAIRED IN "TIMELY MANNER.

    Source: NHTSA WEB SITE
  • 2006 LEXUS IS 250
    - HOUSTON, TX

    BRAKE PRESSURE HAS BEEN LOST OVER TIME. CAR IS HARDER TO GET TO A STOP DURING MOTION BECAUSE THE BRAKE PEDAL GOES ALL THE WAY DOWN EVEN BEFORE STARTING UP. BRAKE PADS STILL HAVE A GOOD AMOUNT OF CERAMIC LEFT. CAR HAS ALREADY BEEN SERVICE AND THE PROBLEM STILL PERSIST. I NOTICED THERE WAS AN OPEN RECALL BACK IN 2010 BUT I NEVER RECEIVED A NOTICE.

    Source: NHTSA WEB SITE
  • 2008 LEXUS ES350
    - NASHVILLE, TN

    TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 LEXUS ES350
    - MIAMI, FL

    TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 LEXUS ES350
    - PLANTATION, FL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE