LEXUS Complaints

TL* THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 14V647000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER WHO STATED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I WAS DRIVING AND OUT OF NO WHERE MY INDICATOR LIGHT SAID LOW VOLTAGE STEERING. I WAITED A COUPLE OF DAYS TO GET AN OIL CHANGE AND HAVE THE CAR INSPECTED AND THE SERVICE GUY WROTE UP THE ORDER. I GAVE THE SERVICE GUY MY KEYS AND NOTICED HE NEVER MOVED THE CAR, I QUESTIONED HIM AS TO WHY AND HE SAID THE CAR WON'T START. I REPLIED TO HIS STATEMENT AND SAID HOW IS THAT I JUST CUT IT OFF. THE SERVICE GUY HAD A TECH TEST THE BATTERY AND COULDN'T READ IT BECAUSE THE VOLTAGE WAS EXTREMELY LOW.

2006 LEXUS IS 350. CONSUMER WRITES IN REGARDS TO WARRANTY ENHANCEMENT NOTICE -DASHBOARD, FRONT AND REAR INTERIOR DOOR PANELS CRACKS/STICKY/MELTING AND FRONT PASSENGER AIRBAG INFLATOR RECALL NOTICE CAUSES ARE SIMILAR DUE TO TEMPERATURE OR HUMIDITY. *SMD UPDATED 05/1/2017*JS

"TAKATA RECALL" I RECEIVED A LETTER MAY 23, 2016 THAT THE TAKATA AIRBAGS WERE DEFECTIVE AND TO WAIT FOR INSTRUCTIONS. I CALLED LEXUS JULY 19, 2016 AND ASKED WHEN THE REPLACEMENTS WOULD BE AVAILABLE "WE DON'T KNOW" WAS THEIR ANSWER. NHTSA SHOULD HAVE THE AUTHORITY TO TELL TAKATA YOU WILL PUT NO AIR BAGS IN ANY NEW CAR SOLD IN THE UNITED STATES UNTIL YOU HAVE FIXED ALL OF THE "TAKATA RECALLS". I NEED A WHOLE CAR WITH MY FAMILY. I WENT TO BUY A NEW CAR (NOT A LEXUS) BECAUSE OF THIS PROBLEM AND WAS OFFERED LESS MONEY FOR MY TRADE IN BECAUSE OF THE "TAKATA PROBLEM". IF NHTSA DOES NOT HOLD TAKATA'S FEET TO THE FIRE, THEN NHTSA IS PROTECTING TAKATA AND AMERICANS. [XXX] [XXX] SUGAR LAND, TX. 77478 [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

TAKATA RECALL MY WAS IMPORTED FROM USA TO SAUDI ARABIA HOW CAN I MAKE CONTACT BETWEEN DEALERS TO CHANGE AIR BAG AND ALSO I HAVE STICKY DASHBOARD THAT HAVE TSIB

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHILE TURNING RIGHT FROM ONE STREET TO ANOTHER, THERE WAS COMPLETE ENGINE SHUT-OFF, AND SEVERAL SECONDS PASSED BEFORE I COULD RE-START THE CAR, THIS OCCURRING IN MORNING RUSH HOUR, AND BARELY AVERTED AN ACCIDENT. THIS CAR ALSO HAS HAD NUMEROUS RANDOM AND OCCASIONAL ELECTRICAL PROBLEMS, MIRRORS MOVING ON THEIR OWN, GARAGE OPENER NOT WORKING, SEAT MEMORY NOT WORKING, ETC. SHOP CAN'T DUPLICATE THEM AND THEREFORE CANNOT FIX. LEXUS DOES NOT RESPOND. WORRY IS THAT ENGINE CUT-OFF MIGHT HAPPEN AGAIN, AND ALSO WORRY THAT THERE IS AN OVERALL ELECTRICAL PROBLEM THAT AFFECTS MAJOR SYSTEMS, INCLUDING ENGINE OPERATION.

PASSENGER OCCUPANCY SENSOR ERROR CODE WAS DETECTED AND NOW AIRBAG LIGHT IS TURNED ON THE DASHBOARD. I TOOK IT TO THE DEALERSHIP AND CALLED THE CORPORATE OFFICE TO HELP PAY FOR IT AND THEY DENIED THE REQUEST. THE DEALER IS CHARGING $1800 FOR THE PART AND $800 FOR LABOR. I JUST GOT MY TRANSMISSION REBUILT AND NOW DEALING WITH AIRBAG ISSUE. THERE'S BEEN A RECALL FOR ANOTHER AIR BAG ISSUE ON THE PASSENGER SIDE WHICH THE CORPORATE TOOK CARE OF THIS THEY WILL NOT HELP WITH THE OCCUPANCY SENSOR NOT WORKING. PLEASE ASSIST US ON HOW THEY EXPECT THE CONSUMERS TO PAY SUCH A PRICE TO DRIVE WITH WORKING AIRBAG. I BELIEVE THERE'S BEEN MANY ES350 2007 MODEL THAT'S BEEN AFFECTED BY THIS SAME PROBLEM AND I STRONGLY FEEL IT SHOULD BE PART OF THE RECALL.

IT'S SLIMY AND STICKY AND SO WHEN YOU'RE DRIVING IN THE SUN ON THE HIGHWAY OR CITY STREETS, IT CREATES A GLARE ON YOUR DASHBOARD MAKING IT UNSAFE. THE STICKINESS ON THE DOOR PANELS GETS CAUGHT UP IN MY NAILS.

TAKATA RECALL. I LIVE IN ZONE A. MY LEXUS DEALER STILL HAS NO PARTS. YOUR REPAIR RATE CHART HAS NO LISTING FOR LEXUS. I TAKE THIS TO MEAN THAT NO LEXUS AIR BAGS HAVE BEEN REPLACED. I FIND THIS VERY DISTURBING. I WOULD LIKE TO KNOW WHEN I CAN EXPECT THE AIR BAG IN MY CAR TO BE REPLACED.