LEXUS Complaints

TAKATA RECALL. I RECEIVED A RECALL NOTICE ELEVEN MONTHS AGO. MAY 2016. I WAS TOLD THE REPLACEMENT WOULD TAKE PLACE IN LATE DECEMBER 2016 OR BY JANUARY 2017. IT IS NOW APRIL 20, 2017 AND AS OF THIS DAY NOTHING. TOYOTA HAS HAD AMPLE TIME TO RESOLVE THIS ISSUE. MY VEHICLE IS IN ZONE A RECALL

TAKATA RECALL. IT HAS BEEN 12 MONTHS SINCE WE WERE NOTIFIED OF THIS RECALL, AND THE DEALERSHIP HAS YET TO HAVE A REMEDY AVAILABLE, WITH NO POSSIBLE DATE IN SIGHT. WE DO NOT FEEL SAFE DRIVING THE VEHICLE AND CANNOT ACCOMMODATE PASSENGERS. THIS IS NOT A TIMELY REMEDY.

TAKATA RECALL: RECEIVED A RECALL NOTICE OVER A MONTH AGO. STILL NO REPAIR SOLUTION. THEY JUST TELL US NOT TO HAVE A FRONT SEAT PASSENGER. WE NEED TO USE OUR CAR.....ALL SEATING POSITIONS. WHY HASN'T THIS BEEN SOLVED?

TAKATA RECALL OR TAKATA ISSUES - I WAS INVOLVED IN AN ACCIDENT IN MY 2012 LEXUS ES 350. I WAS HIT FROM BEHIND BY ANOTHER VEHICLE (2005 JEEP LIBERTY) AT ABOUT 45MPH AND MY FRONT AIRBAGS DID NOT DEPLOY. I READ THE OWNERS MANUAL WHICH INDICATED THAT IF HIT FROM BEHIND THE FRONT AIRBAGS DO NOT DEPLOY WITH THE EXCEPTION OF FRONT COLLISIONS. THIS IS EXTREMELY DANGEROUS AND UNSAFE FOR ALL CONSUMERS BECAUSE THE FORCE OF THE ACCIDENT WHILE THE VEHICLE WAS IN MOTION ON A CITY STREET CAUSED ME AND MY HUSBAND AS THE PASSENGERS BODILY HARM. MY HEAD HIT THE STEERING WHEEL AND HIS HEAD HIT THE DASHBOARD - CONCUSSIONS AND LOST CONSCIOUSNESS. HAD WE BEEN HIT ANY HARDER IT COULD HAVE RESULTED IN DEATH. ALSO, HAD THE LEXUS BEEN DESIGNED TO DEPLOY THE FRONT AIRBAGS DEPLOYED WHEN HIT FROM BEHIND AT A CERTAIN SPEED, IT WOULD HAVE PREVENTED US FROM HITTING OUR HEADS ON SUCH HARD SURFACES. I AM OUTRAGE AND DISAPPOINTED THAT SUCH A LUXURY CAR COULD NOT KEEP US SAFE. BECAUSE OF THIS EXPERIENCE I AM HESITANT ABOUT PURCHASING ANOTHER LEXUS OR RECOMMENDING THAT ANYONE ELSE I KNOW PURCHASE A LEXUS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL PASSENGER SIDE AIRBAG WAS RECALLED JULY 2016. WE WERE TOLD IT WOULD BE REPAIRED NO LATER THAN FEB 2017. NOW WE ARE BEING TOLD JUNE OR JULY 2017. I HAVE A LOANER HOWEVER I HAVE BEEN MAKING A CAR PAYMENT FOR A LEXUS AND I HAVE A CHEVY IMPALA LOANER. I CAN'T SELL THE LEXUS I AM STUCK AND FURIOUS. WHAT RECOURSE DO I HAVE? I PAID FOR EXTENDED WARRANTY WHEN I PURCHASED AND CAR ISN'T EVEN BEING DRIVEN. AT WHAT POINT DOES LEXUS HAVE TO COMPENSATE ME FOR MY OUT OF POCKET? AT WHAT POINT DO THEY HAVE TO BUY THE CAR I CAN'T DRIVE?

TAKATA RECALL. ALMOST A YEAR HAS PASSED AND NOTHING HAS HAPPENED BUT I CAN'T CARRY PASSENGERS IN THE FRONT SEAT, MEANWHILE MORE AND MORE CARS ARE BEING RECALLED. DEALER CLAIMS TO HAVE NO INFORMATION WHEN OR IF THIS WILL BE RESOLVED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL PART IS NOT AVAILABLE. PUT ON WAIT LIST. UNTIL THE REMEDY IS PERFORMED, THEY RECOMMEND NOT TO OPERATE THE VEHICLE WITH PASSENGER FRONT SEAT. IT'S VERY INCONVENIENT AS WE ARE FAMILY OF 4!!!!

TAKATA INFLATORS : PLEASE I'M WORRIED ABOUT THE AIR BAG EXPLODING ITS BEEN TEN YEARS SINCE I BOUGHT THE CAR , THE RECALL SHOULD HAVE BEEN ALREADY RESOLVED ,SINCE ITS (ZONE A 6-9 YEARS) PLEASE MAKE IT A PRIORITY TO REPLACE THE AIR BAG IN MY CAR [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB