LEXUS Complaints
View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 LEXUS ES- PALMETTO, FL
TRANSMISSION HAD ISSUES WITH FLARE AT SPEEDS OF 30-40 MPH ON A COLD START AND BROUGHT IT TO LEXUS AND THEY UPDATED MY ECU WITH THE SOFTWARE. AFTER GETTING THE CAR BACK THEY HAD A JERKING/HESITATION BETWEEN 1ST AND 2ND GEAR. THIS HAPPENS EVERY TIME WHEN WHEN AT A STOP AND SLOWLY ACCELERATING. LEXUS RECOMMENDED A NEW TRANSMISSION, BUT I DID SOME RESEARCH AND LOTS OF OWNERS HAD THIS ISSUE FOR THE EARLY 2007 MODELS OF THE ES350. APPARENTLY LEXUS IS A WARE OF THE ISSUE BUT HAS DONE NOTHING ABOUT IT.
Source: NHTSA WEB SITE -
2007 LEXUS RX350- WINLOCK, WA
INTERMITTENT HESITATION OF THE TRANSMISSION. PUT IN GEAR (FORWARD OR REVERSE) AND VEHICLE WON'T MOVE. REV UP ENGINE AND IT SURGES-JERKS FORWARD OR REVERSE.
Source: NHTSA WEB SITE -
2008 LEXUS ES350- BETTENDORF, IA
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 LEXUS HS 250 HYBRID- COLUMBIA, SC
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION) HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 LEXUS IS 250- FREMONT, CA
A ELECTRICAL SHORT ON A AIRBAG WIRING HARNESS LEADS TO AIRBAG LIGHT ON. THE HARNESS IS SHORT IN LENGTH WHICH OVER TIME SHORTS OUT LEADING TO COMPLETE AIRBAG FAILURE.
Source: NHTSA WEB SITE -
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2008 LEXUS GS- ANTELOPE, CA
SAFETY ISSUE: LEXUS GS 350 2008 HAS THE ISSUE OF REAR VIEW MIRROR. THE REAR VIEW MIRROR IS LOOSING UNDER THE GLASS THE SPECIAL TEXTURE. LEXUS COMPANY SAVED MONEY AND REPLACED HIGH QUALITY OF REAR VIEW MIRROR TO CHEAP STRUCTURE. MIRROR LOOKS LIKE FROM THE LATE 19TH CENTURY. APPEARANCE OF REAR VIEW MIRROR IS SCRATCHED UP WITH RANDOM BLACK SPOTS, FOGGY TO THE POINT THAT YOU CANNOT SEE THROUGH IT DURING THE LATE DARK HOURS OF THE EVENING AND NIGHT. EVEN THOUGH THE TOP OF THE GLASS IS SMOOTH WITHOUT ANY TRACE OF NEGLECT. THIS ISSUE STARTED TO BE A LONG TIME AGO WITH A SMALL BAD APPEARANCE, BUT IT'S GRADUALLY GETTING WORSE. LEXUS OF ROSEVILLE AT 300 AUTOMALL DR, ROSEVILLE, CA 95661 ON APRIL 19, 2017, OFFERED TO BUY FOR $1235 THEN THEY GAVE ME DISCOUNT OF $882 BECAUSE OF MANY COMPLAINTS OF THE SAME ISSUE. I HAVE OLD LEXUS GS 400 1998 AND THE REAR VIEW MIRROR LOOKS PERFECT. PLEASE REVIEW THIS ISSUE. THANK YOU AND I APPRECIATE YOUR TIME.
Source: NHTSA WEB SITE -
2007 LEXUS ES 350- MELBOURNE, FL
TL* THE CONTACT OWNS A 2007 LEXUS ES 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 LEXUS CT HYBRID- INDIANAPOLIS, IN
TL* THE CONTACT OWNS A 2012 LEXUS CT 200H. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 LEXUS GX460- CINCINNATI, OH
AIR PUMP INJECTION, AIR PUMP VALVE GONE BAD ON MY 2011 LEXUS GX460. COST OVER $2000 TO REPLACE. THIS APPARENTLY SEEMS TO BE A REOCCURRING ISSUE IN TOYOTA ENGINES.
Source: NHTSA WEB SITE -
2007 LEXUS ES350- TAMPA, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE