LEXUS Complaints

View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 LEXUS ES350
    - AURORA, CO

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/01/17*LJ *AS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 LEXUS IS 250
    - WICHITA, KS

    TL* THE CONTACT OWNS A 2007 LEXUS IS 250. WHILE DRIVING APPROXIMATELY 35 MPH, THE ESC WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO START THE VEHICLE. IN ADDITION, WHILE APPROACHING A TRAFFIC LIGHT, THE VEHICLE STALLED AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VSC CODE WAS RESET; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,800.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 LEXUS ES350
    - SAN FRANCISCO, CA

    TL* THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 LEXUS IS
    - WESLEY CHAPEL, FL

    THE FRONT DASHBOARD AND SIDE PANEL DOORS MELT IN HEAT AND CAN CAUSE SERIOUS DAMAGE TO PASSENGERS IN IN AN ACCIDENT. I LIVE IN FLORIDA AND HAVE COMPLAINED ABOUT THIS FOR 3 YEARS AND CONTINUE TO GET THE RUN AROUND AND PLACED ON WAITING LIST FOR SEVERAL YEARS.

    Source: NHTSA WEB SITE
  • 2013 LEXUS ES
    - SAN DIEGO, CA

    I WAS PARKING MY CAR ON A COMMERCIAL COMPLEX. I AM PRESSING ON THE BRAKE AS THE CAR SLOWS DOWN. WHEN I FURTHER PRESSED ON THE BRAKE, THE CAR INSTEAD OF TAKING A COMPLETE STOP, ACCELERATED. IT HIT THE BUILDING IN FRONT OF ME. WHEN TRYING TO BACK UP, IT ACCELERATED AGAIN IN REVERSE. I PRESSED THE BRAKE REALLY HARD THEN IT STOPPED.

    Source: NHTSA WEB SITE
  • 2006 LEXUS IS
    - AURORA, IL

    THERE IS A LOUD NOISE COMING FROM UNDER THE HOOD WHEN YOU PRESS ON THE BRAKES. WHEN STEPPING ON THE BRAKE BEFORE COMING TO A FULL STOP THERE IS A PUMPING NOISE. FROM THE FRONT ENGINE AREA. THE BRAKES LOCKED UP ON ME WHEN I WAS PARKED AND TRYING TO START THE CAR AND I WAS UNABLE TO START THE CAR. I PUMPED THE BRAKES AND TURNED THE WHEEL AND IT STARTED. WHEN SITTING STILL AT A LIGHT WITH MY FOOT ON THE BRAKE THE NOISE FROM THE FRONT ENGINE AREA GETS LOUDER. THE SOUND IS A LOUD, KNOCKING, IDELING SOUND. IT FEELS LIKE SOMETHING IS STUCK, LIKE THE CAR IS TRYING TO RUN PROPERLY BUT CANT BECAUSE SOMETHING IS STOPPING IT. THIS FEELS LIKE AN ABS SYSTEM ISSUE. I HAVE HEARD THAT OTHER LEXUS OWNERS ARE HAVING THE SAME ISSUE WITH THIS SAME MAKE AND MODEL. THIS IS A DANGEROUS ISSUE THAT NEEDS TO BE LOOKED INTO. THIS IS AN ACROSS THE BOARD ISSUE AND IS AFFECTING WAY MORE THAN JUST A FEW CUSTERMERS.

    Source: NHTSA WEB SITE
  • 2009 LEXUS ES350
    - MOUNT PROSPECT, IL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/30/17*LJ *AS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 LEXUS ES350
    - RANCHO CUCAMONGA, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) FOR THE FRONT PASSENGER INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/07/17*LJ UPDATED07/12/2017*JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 LEXUS ES350
    - SPRINGFIELD, VA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 LEXUS RX350
    - INDIANAPOLIS, IN

    POSSIBLE FIRE HAZARD ON MANY OF THESE VEHICLES. THE REAR TAILGATE HANDLE HAS MELTED ON MANY OF THESE AND SHOULD NOT EXPIRE UNDER WARRANTY. A LEXUS FORUM HAS NUMEROUS COMMENTS ABOUT THIS ISSUE. APPARENTLY SOME DEALERSHIPS WOULD CHARGE UPWARDS OF $350+ TO REPLACE A DEFECTIVE AND PERHAPS HAZARDOUS PART. I UNDERSTAND THE TOYOTA SIENNA HAS SIMILAR ISSUES WITH LIFTGATE. DO NOT NOT WHEN MELTING OF HANDLE BEGAN.

    Source: NHTSA WEB SITE