LEXUS Complaints

View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 LEXUS IS
    - MIAMI, FL

    MY DASH BOARD IS MELTING AND THE GLARE ON THE WINDSHIELD IS REALLY BAD. IT'S HARD TO DRIVE DURING THE DAY AND SOMETIMES AT NIGHT WHEN THE STREET LIGHTS REFLECT FROM THE SHINNY MELTED DASHBOARD. IVE CALLED LEXUS MANY TIMES AND WAS TOLD TO WAIT. ITS BEEN 3 YEARS NOW AND THE DASH IS GETTING WORST WITH TIME AND THE GLARE IS BECOMING INTOLERABLE. I'VE ALMOST HIT OR RAN OVER ITEMS I DID NOT SEE DUE TO THE GLARE. NOT SAFE! I TRY AND NOT DRIVE DURING NOON TIME BUT LIVE IN SOUTH FLORIDA. IT'S ALWAYS SUNNY. THE PICTURE IS ON A GOOD DAY.

    Source: NHTSA WEB SITE
  • 2004 LEXUS GX470
    - SOLANA BEACH, CA

    TL* THE CONTACT OWNS A 2004 LEXUS GX470. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED, WHICH COULD EXPOSE THE AIR BAGS. THE CONTACT ALSO STATED THAT THE MANUFACTURER HAD AN INTERNAL SAFETY RECALL FOR THE SAME FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 196,000. ..UPDATED 03/08/17 *BF *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LEXUS ES350
    - GREENSBORO, NC

    TL* THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 LEXUS ES350
    - DELRAY BEACH, FL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 LEXUS ES350
    - SAUSALITO, CA

    TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 LEXUS ES
    - DAVIS, CA

    WAS DRIVING IN WEST SACRAMENTO , WHEN THE CHECK ENGINE, CHECK HYBRID SYSTEM ALARMS WENT OFF.WITHIN 1 MINUTE , THE CAR WENT DEAD, NO POWER, NO STEERING. IF I WAS ON AN EXPRESS WAY , IT WOULD HAVE BEEN A GUARANTEED FATALITY FOR ME, MY FAMILY AND OTHER CARS INVOLVED. THE DEALERSHIP , LEXUS OF SACRAMENTO TOLD ME THE COMPUTER FAILED IN THE CAR. THE CAR HAS ONLY 55,000 MILES ON IT. I AM CONCERNED ABOUT THE QUALITY OF PARTS USED BY LEXUS. *TR

    Source: NHTSA WEB SITE
  • 2010 LEXUS IS 250
    - ALTAMONTE SPRINGS, FL

    2010 LEXUS IS 250. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR FRONT PASSENGER AIRBAG INFLATOR RECALL NOTICE. RECALL # 16V340000 *SMD

    Source: CONSUMER LETTER
  • 2013 LEXUS ES350
    - FOUNTAIN VALLEY, CA

    I WAS PARKING MY CAR IN FRONT OF A STORE. CAR WAS IN PARKING SPOT, READY TO STOP. ALL OF A SUDDEN, CAR ACCELERATED, JUMPED THE CURB, WENT THRU SIDEWALK INTO THE STORE AHEAD. LUCKILY, STORE WAS VACANT. CAR KEPT GOING THRU THE STORE, CAME OUT FROM THE BACK WALL ONTO THE RAIL GUARDS WHICH FINALLY STOPPED CAR. CAR WAS DAMAGED.

    Source: NHTSA WEB SITE
  • 2007 LEXUS ES350
    - AIKEN, SC

    TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.UPDATED 05/17/17*LJ UPDATED 08/30/2017*JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LEXUS IS 250
    - HOUSTON, TX

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE