LEXUS Complaints

View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 LEXUS ES350
    - DENVER, CO

    TAKATA RECALL" AS OF JANUARY 20, 2017, LEXUS HAS YET TO GIVE A REMEDY TO THE PROBLEM RELATED TO THE AIRBAG SAFETY RECALL.

    Source: NHTSA WEB SITE
  • 2007 LEXUS IS 250
    - PLEASANTON, CA

    TAKATA RECALL: THIS RECALL IS MORE THAN 6 MONTHS OLD. LEXUS SUGGESTS NOT TO OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT. I HAVE EFFECTIVELY LOST OPERATION OF HALF OF MY VEHICLE.

    Source: NHTSA WEB SITE
  • 2008 LEXUS ES350
    - HAZLETON, PA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE. UPDATED 03/07/17*LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 LEXUS IS 250
    - VALLEY VILLAGE, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED IN MAY AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/29/17LJ UPDATED 03/30/2017*JS UPDATED 05/04/2017*JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 LEXUS IS 250
    - CULVER CITY, CA

    REAR VIEW MIRROR ON MY 2006 IS250 LEXUS HAS "STREAKS AND SPLOTCHES" WHICH CREATE BLIND SPOTS - A SERIOUS SAFETY ISSUE. THE DEALER STATED THAT IT OUR VEHICLE WAS NO LONGER UNDER WARRANTY, BUT ADMITTED THAT IT IS A COMMON PROBLEM. A QUICK SEARCH ON THE INTERNET CONFIRMS THAT THIS IS A COMMON COMPLAINT. REPLACING THE MIRROR AT A DEALERSHIP IS EXPENSIVE, AND GIVEN THAT IT IS LIKELY A MANUFACTURING DEFECT, THERE SHOULD BE A RECALL AND REMEDY. PLEASE INVESTIGATE.

    Source: NHTSA WEB SITE
  • 2009 LEXUS IS 250
    - HAWTHORNE, CA

    TAKATA RECALL, I WOULD LIKE THIS ISSUE FIXED ASAP, I DON'T WANT TO WAIT UNTIL ME OR MY WIFE GET INTO AN ACCIDENT AND GET HURT OR WORSE KILLED.

    Source: NHTSA WEB SITE
  • 2008 LEXUS IS F
    - PISCATAWAY, NJ

    TAKATA RECALL - IT IS TAKING TOO LONG FOR A REMEDY. I HAVE HAD TO USE ANOTHER CAR FOR SEVERAL MONTHS. A FIX WAS SUPPOSED TO BE AVAILABLE THIS MONTH. HOW WILL I BE COMPENSATED FOR EXPENSES, MILEAGE, AND/OR WEAR & TEAR ON THE OTHER VEHICLE?

    Source: NHTSA WEB SITE
  • 2009 LEXUS ES350
    - SIMPSONVILLE, SC

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART DO TO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT HE WOULD RECEIVE A SECOND NOTICE WHEN THE PARTS BECOME AVAILABLE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 LEXUS ES 350
    - APOPKA, FL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 LEXUS ES350
    - CARLSBAD, AP

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE