LEXUS Complaints
View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 LEXUS GX470- MCDONOUGH, GA
TL* THE CONTACT OWNS A 2006 LEXUS GX470. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V065000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 LEXUS IS 350- SANDIEGO, CA
POWER STEERING FAILING TO ASSIST EXTREMELY HEAVY TO TURN HARD TO DRIVE CAUSES DELAYED RESPONSE IN ABILITY TO STEER CAR HAPPENED DURING DRIVING CITY STREETS ALSO ON FREE WAY NO REAL IMPROVEMENT BEEN RECALLED ON OTHER LEXUS MODELS BUT NOT THIS ONE THIS IS A SAFETY ISSUE. *TR
Source: NHTSA WEB SITE -
2007 LEXUS ES 350- WALLINGFORD, CT
THE HEADLIGHTS TURN OFF RANDOMLY. SOMETIMES IT'S THE LEFT HEADLIGHT AND SOMETIMES IT'S THE RIGHT HEADLIGHT AND OTHER TIMES IT'S BOTH HEADLIGHTS. IT HAPPENS AT NIGHT AND DURING THE DAY. NO WARNING NO INDICATION ONLY THAT THE ROAD GOES BLACK. IT HAPPENS WHEN THE CAR IS STATIONARY AND WHILE DRIVING IT HAPPENS SUMMERTIME AND WINTER TIME. THE ONLY WAY TO GET THEM ON IS TO TURN THEM OFF AND ON. THE PROBLEM OCCURS REGARDLESS OF WHETHER THE HEADLIGHT SWITCH IS IN THE ON OR AUTO POSITION. PROBLEM IS CONTINUAL.
Source: NHTSA WEB SITE -
2004 LEXUS RX330- MISSOURI CITY, TX
I WAS DRIVING ON THE 59 FREEWAY 1/20/17, WHEN I HEARD A LOUD POP, LIKE A ROCK HITTING THE WINDSHIELD. HOWEVER THERE WAS NO DAMAGE, SO I KEPT DRIVING. I HEARD A NOISE WHERE THE SUNROOF IS THIS MORNING (1/21), AND FOUND THAT THE SUNROOF WAS COMPLETELY SHATTERED. HOUSTON HAS HAD A LOT OF RAIN AND HAIL THE LAST COUPLE DAYS, BUT I PARK IN A GARAGE, SO MY CAR HASN'T BEEN OUTSIDE.
Source: NHTSA WEB SITE -
2011 LEXUS GX460- VENTURA, CA
TAKATA INFLATORS: WE ARE SHOCKED THERE IS YET "NOT A REMEDY" FOR THIS ISSUE. WE GOT THE MESSAGE MAY 2016 THE CAR IS FITTED WITH THE TAKATA AIR BAG THAT MAY RESULT IN "INJURY OR DEATH" TO THE FRONT PASSENGER. YEARS THIS IS GOING ON, HOW MANY MORE DEATHS, HOW MUCH MORE TIME WILL THIS TAKE. MEANWHILE DO YOU RECOMMEND A LAW SUIT? RECALL# 16V-340 [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Source: NHTSA WEB SITE -
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2007 LEXUS ES 350- FAIRFIELD, CA
TAKATA RECALL. WARNED BY LEXUS OF CONCORD, DUE TO TAKATA RECALL, NOT TO DRIVE PERSONAL 2007 LEXUS ES (9/2016)...HERTZ RENTAL WAS PROVIDED INSTEAD.
Source: NHTSA WEB SITE -
2007 LEXUS ES350- LOS ANGELES, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 LEXUS IS 250- SAN DIEGO, CA
TAKATA RECALL: RECALL BEGAN MAY 23,2016. LEXUS HAS NOT FIXED MY CAR AND IT IS NOW JAN 20, 2017. EIGHT MONTHS IS ENTIRELY TOO LONG TO STILL BE DETERMINING THE SOLUTION. THE SAFECAR.GOV SITE STATES THAT SOME CARS HAVE BEEN FIXED. I AM IN THE FIRST PHASE OF RECALLS, YET STILL DON'T HAVE A CAR THAT I CAN DRIVE!!
Source: NHTSA WEB SITE -
2011 LEXUS IS F- AUBURN, CA
TAKATA RECALL I NEED TO HAVE PASSENGERS IN MY CAR I USE IF FOR WORK AND TO TRANSPORT MY HUSBAND AND KIDS. THIS IS TAKING WAY TO LONG.
Source: NHTSA WEB SITE -
2008 LEXUS ES350- COLUMBIA, AL
MELTING DASHBOARD I HAVE BEEN ON THE LIST FOR MY VEHICLE'S DEFECTIVE DASHBOARD RECALL SINCE 9/2015. I ALSO COMPLETED THE IN STORE INSPECTION REQUIRED BY THE DEALERSHIP 10/2016. YEAR TO DATE, THE DASHBOARD HAS NOT BEEN REPLACED. IS LEXUS STILL HONORING THIS RECALL?
Source: NHTSA WEB SITE