LEXUS Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

LEXUS HAS NOT BEEN ABLE TO RESOLVE THE ISSUE WITH MY PASSENGER FRONT AIRBAG SINCE MAY OF 2016. I UNDERSTAND TO SOME DEGREE THE DELAY CAUSED BY THE MASSIVE NUMBER OF ISSUES WITH THE TAKATA CORPORATION'S PRODUCTS, HOWEVER THIS HAS PREVENTED THE USE OF MY FRONT PASSENGER SEAT FOR OVER 7 MONTHS WITH NO END IN SIGHT. THIS SEEMS UNACCEPTABLE FOR ANY MANUFACTURER, PARTICULARLY ONE OF THE STATURE OF LEXUS.

NHTSA RECALL # 16V-340 I WAS INFORMED IN WRITING OVER 6 MONTHS AGO. NOTHING FURTHER HAS HAPPENED SINCE. THE AIR BAGS SHOULD BE REPLACED IMMEDIATELY IF DEFECTIVE! I'M FILING A COMPLAINT THAT LEXUS IS TAKING TOO LONG. BASED ON ATTACHED SCREENSHOT, THEIR EXCUSE IS: "RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE" NOT ACCEPTABLE.

I'M HAVING SERIOUS PROBLEMS WITH MY HEADLIGHTS GOING OUT INTERMITTENTLY WHILE DRIVING. ABOUT 5 MINUTES AFTER I TURN THEM ON, USUALLY MY PASSENGER HEADLIGHT GOES OUT FIRST, THEN ABOUT FIVE TO TEN MINUTES LATER, THE DRIVER HEADLIGHT LIGHT GOES OUT. IT'S STRANGE, SOMETIMES ONLY ONE GOES OUT, AND OTHER TIMES THEY BOTH GO OUT. THE PROBLEM IS, IT BECOMES A SERIOUS SAFETY ISSUE WHEN THEY GO OUT, BECAUSE MOST TIMES I AM COMPLETELY UNAWARE UNTIL SOMEONE ON THE ROAD GETS MY ATTENTION AND TELLS ME, OR I'M CONSTANTLY TURNING MY HEADLIGHTS OFF AND ON, (WHICH SEEMS TO BE THE TEMPORARY FIX). THE PROBLEM WITH THAT THOUGH IS I'M CONSTANTLY FLASHING THE CAR IN FRONT OF ME TURNING MY LIGHTS OF AND ON. CLEARLY THERE IS AN ELECTRICAL ISSUE HERE, SOME KIND OF SHORT OR SOMETHING, ESPECIALLY WHEN EVERY SINGLE DAY I SEE OTHER VEHICLES ON THE ROAD, JUST LIKE MINE, HAVING THE SAME ISSUE...DRIVING AROUND WITH ONE LIGHT ON AND ONE LIGHT OFF. IT'S RIDICULOUS. IT'S DANGEROUS! I COMMUTE 2 HOURS (ROUND TRIP) EVERYDAY ON THE HIGHWAY FOR WORK AND MY CHILD'S SCHOOL, AND IT'S DARK IN THE MORNING WHEN WE LEAVE HOME AND DARK IN THE EVENING ON OUR WAY HOME. IT'S EXTREMELY DANGEROUS, ESPECIALLY ON FOG DAYS AND RAINY DAYS LIKE TODAY. THIS ISSUE NEEDS TO BE RECALLED. ENOUGH IS ENOUGH! *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF THE TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WE CALLED GERMAIN LEXUS IN FLORIDA ON DECEMBER 1, 2015 TO HAVE THE NHTSA RECALL NO. 16V-065 REPAIRED. AS OF THIS DATE, WE HAVE STILL NOT BEEN CONTACTED BY THEM TO GET THIS DONE. THEY SAY WE ARE ON THE LIST.

THE BRAKES SEEMED TO NEED MORE AND MORE PEDDLE PRESSURE TO STOP THE CAR. IT GOT SO BAD I COULDN'T DRIVE THE CAR CAR SAFELY. I WENT TO HAVE THE BRAKES REPLACED AND THE REAR CALIPERS WERE FROZEN. THE SLIDER PIN ON THE BOTTOM OF BOTH CALIPERS IS LOCKED SOLID.

TAKATA RECALL AS OF TODAY, 1/8/17, THE RECALL STATUS FROM LEXUS IS STILL "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE" ACCORDING TO THE NHTSA-TAKATA AIRBAG INFLATOR EXPANSION PHASES/ZONES, I AM IN ZONE A. GIVEN THE DATE OF MY CAR, I WOULD SAY ANY DEGRADATION EXPECTED HAS OCCURRED AND LEAVES ME IN DANGER DAILY. IN THE MEANTIME, I AM RIDING ALMOST DAILY IN THE PASSENGER SEAT WHERE THE AIRBAG COULD COULD CAUSE ME SERIOUS DAMAGE OR DEATH. HOW LONG DOES THE NHTSA ALLOW MANUFACTURERS TO GO WITHOUT REMEDIES? WHAT RECOURSE DO I HAVE, OTHER THAN ME RIDING IN THE BACK SEAT WHEN MY HUSBAND DRIVES? SURELY THEY ARE NOT STILL MANUFACTURING CARS WITH THE SAME DEFAULTS, SO WHY CAN'T THEY REPLACE MINE WITH ONE THAT THEY CURRENTLY USE IN THEIR VEHICLES?