LEXUS Complaints

TAKATA RECALL. I RECEIVED THE RECALL NOTICE BACK IN MAY 2016. SINCE THEN I HAVE NOT RECEIVED A FOLLOW-UP ON THE STATUS OF MY VEHICLE'S RECALL. THE TIME IS UNREASONABLE.

TAKATA RECALL- THE DEALERSHIP OFFERS NO HELP AS TO WHEN MY PASSENGER AIRBAG WILL BE REPLACED AND MERELY TELLS ME TO NOT DRIVE ANYONE IN MY CAR UNLESS THEY ARE IN THE BACK SEAT. THIS CAR ORIGINATED IN TEXAS, A HIGH HUMIDITY STATE, AND I HAVE NO IDEA HOW MUCH DEGRADATION HAS TAKEN PLACE . I RESIDE IN OKLAHOMA AND PURCHASED THE CAR THIS YEAR, 2016, FROM A PRIVATE PARTY IN OKLAHOMA AND WAS NOT MADE AWARE OF ANY PROBLEMS. I AM CONCERNED ABOUT DRIVING THIS CAR AND HAVE NO IDEA WHEN IT WILL BE FIXED OR IF THAT WILL HAPPEN BEFORE TAKATA GOES OUT OF BUSINESS. *TR

"TAKATA RECALL". ON JULY 10, 2016 I RECEIVED A RECALL IN THE MAIL FROM LEXUS (TORRANCE, CA) ABOUT THE TAKATA FRONT PASSENGER AIRBAG INFLATOR. THE RECALL NOTICE GOES ON TO SAY "UNTIL THE REMEDY BECOMES AVAILABLE, WE RECOMMEND THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT". I AM WRITING THESE COMMENTS ON DECEMBER 29, 2016. SO IT'S BEEN 5 MONTHS SINCE I'VE RECEIVED THE RECALL NOTICE. I'VE BEEN IN CONTACT WITH MY LOCAL LEXUS DEALER AND WELL AS LEXUS IN TORRANCE , CA AND NEITHER ONE CAN GIVE MY ANY TIME TABLE ON WHEN THE REPAIRS CAN BE MADE. MY WIFE REFUSES TO SIT IN THE REAR SEAT OF THE CAR BECAUSE IT IS NOT AS COMFORTABLE AS THE PASSENGER FRONT SEAT, NOR IS THE REAR SEAT HEATED (WHICH IS ONE OF THE MAIN REASONS SHE LIKES THE CAR -- SHE HAS BACK PAIN PROBLEMS). SO WHAT I NOW HAVE IS A CAR THAT COST ME $41,000 (CASH) THAT I CAN HARDLY USE. I FEEL THERE SHOULD BE SOME COMPENSATION FOR THIS INCONVENIENCE, BUT CONVERSATIONS WITH THE LOCAL LEXUS DEALERSHIP AS WELL AS LEXUS, TORRANCE, CA HAVE BEEN EXTREMELY UNSUCCESSFUL. I SHOULD ADD THAT OVER THE PAST FEW YEARS, I HAVE PURCHASED FROM LEXUS/TOYATA 5 BRAND NEW CARS. I DID THIS AS A PRIVATE CITIZEN, NOT AS A BUSINESS PURCHASE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I GOT A RECALL NOTICE SUGGESTING NOT USE THE FRONT PASSENGER SEAT OVER 6 MONTHS AGO. THEY STILL DO NOT HAVE A REMEDY AVAILABLE. IT IS CAUSING GREAT INCONVENIENCE NOT TO BE ABLE TO USE THE FRONT SEAT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 LEXUS IS 250. WHILE DRIVING APPROXIMATELY 2 MPH, ANOTHER VEHICLE RAN THE TRAFFIC LIGHT AND CRASHED INTO THE FRONT END OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. INJURIES WERE SUSTAINED AND MEDICAL ATTENTION WAS REQUIRED. THE DAMAGE TO THE VEHICLE HAD NOT BEEN DETERMINED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

TL* THE CONTACT OWNS A 2006 LEXUS GS300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V647000 (FUEL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2006 LEXUS GS300. THE CONTACT HAD TO APPLY A LARGE AMOUNT OF PRESSURE TO THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO COME TO A STOP. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 10V499000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED A CASE REGARDING THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.

TAKATA RECALL NEED TO KNKW WHEN WE CAN REMEDY THE PROBLEM WITH THE AIRBAG PROPELLANT (G2H)