LEXUS Complaints

Lexus recall 2010-2015 models because pain is peaking. My car is a 2913 es 350 and the paint is pealing but Lexus do not want to fix it. It is the same problem as the recall Lexus because paint is peaking. What can I do or what can you do

Wireless charger caused iPhone 12 to overheat. Picked phone up from charger before it became to hot to handle. Dealership admits issue, "there has been a significant improvement in wireless charging in our cars over the past couple of years. The wireless charging on our earlier models do have connectivity issues and sometimes may even overheat, especially in iPhone. This is a known issue with no resolution currently, unfortunately. I hope this helps." If the dealership recognizes an issue with overheating, I suggest a recall before the charger or phone starts a fire.

On [XXX] my Lexus would not start properly and then I heard noises which were associated with the battery closing down. This included locking all the doors. I was trapped in the car for 50-60 minutes until a repair person unlocked the door. This is a safety issue because the temperature where I live (las Vegas) is over 100 degrees months of the year. According to other Lexus owners, mine was a somewhat common experience. Some people have had the battery fail while driving. A recall to fix the problem is needed. When I contacted both corporate Lexus and my dealer they played dumb and told me to drive the car more often, but no one could specify how much that would be. Purchased in February, 2023 the vehicle has over 25,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

DUE TO THE FRONT GRILL HAVING LARGE GAPS THE AC CONDENSER IS LEAKING DUE TO IMPACT FROM DEBRIS SAFETY IS NON-DRIVABLE LIVING IN ARIZONA DRIVING CHILDREN AT 100-110 DEGREES IN THE SUMMER AND CAR LESS THAN 6 MONTHS OLD LEXUS DEALER IN CHANDLER ARIZONA STATED THEY HAVE SEEN OTHER INCIDENCES OF ROCKS AND DEBRIS ON HIGHWAY CAUSING A LEAK IN THE AC CONDENSER. NO WARNING LIGHTS THE FERON WAS LEAKING OR LOW!

I was at the gas station, in line waiting for one of the three gas pumps to be available. I put my car in reverse to back up and pull around another car in order to go to the open pump in front. When my car was in reverse motion, I stepped on the brake pedal, but the car did not stop. I stepped on the brake pedal numerous times, but the brake did not function. My car backed into the front of the car in line behind me damaging both vehicles. The automatic emergency braking system did not activate, and there was no rear collision warning sound or message. I switched my car from Reverse into Park to stop its movement, but it was too late to avoid the collision. I had a passenger in my car who corroborates this description. Fortunately there were no pedestrians behind my car, so the only damage was to the vehicles. My vehicle has not been inspected by anyone since the accident, but will be soon. I have owned this car since April 2021 and previously had a few similar situations when moving in the forward direction. Previously, the brake problem occurred while moving forward at very low speed pulling into parking places. The brake failed to activate, and I had to throw the car into Park to stop it, but this was the first time I had experienced this problem traveling in reverse. When this situation occurs, I am pressing on the brake pedal, but the car is not stopping and the brake pedal seems to go to the floor. On March 5, 2025 I took the car to a Lexus dealer and reported the brake failure problems. They inspected, road tested, and checked for codes, but could not identify the problem. I believe that the collision back up system should have prevented this accident, but it did not function. I suspect that there may be some kind of computer issue that prevents the brake from actuating. The car will be going in for repair soon, and I have requested that a complete diagnostic review be performed of this brake problem.

When we purchased this car in June 2024 it did not have an engine revving issue. The engine, electrical or transmission maybe all of them have SERIOUS SAFETY ISSUES! When driving and you let off the gas pedal the engine starts revving very loudly, it scares the heck out of you because you don't know if you can stop! I have a serious mechanical background, there is always the possibility of the transmission not disengaging and forcing the car NOT to stop! This issue is VERY DANGEROUS AND SCARY! We get very nervous driving a car we paid almost 70K for! Yes reported to the dealer Mungenast Lexus of St. Louis, yes they have duplicated the issues. After keeping our car now on two different occasions for weeks at a time they went to Lexus engineers who are now trying to say its normal! if so, why didn't it start doing the revving until there were thousands of miles on the car! THIS IS A COVER UP! Not been inspected by the manufacturer yet, they only spoke with them. No reason for police or insurance yet. No, there has never been a check engine light appear. The only other thing the car did, after the first time of it revving like this it died when we were pulling out in traffic, it didn't die it actually shut off! This has only happened the one time, it shutting off, can it do it again you bet! These cars are dangerous, I hope nobody has to die to prove this!

Driver dash does not illuminate upon starting vehicle. No MPH or other drives gauges display.

Lexus RX Sunroof exploded on it's own. I just left my driveway and was the only vehicle on the road. There were no projectiles, the sunroof glass simply exploded and glass flew into the air. if I was driving at 60 MPH, the exploded glass would have become a projectile and could seriously hurt a bystander. They were no warnings. I filed a complaint with Lexus Reference # 250820001020 but their response was that this was not a mfg issue. I pointed out that they are two class action suits on Lexus, but they insist that this is not a recalled part. This is a safety issue with glass flying at 40 to 60 MPH in the open air.

Vehicle: 2024 Lexus NX 450h+ (plug-in hybrid) Odometer at latest event: ~14,600 miles Dealer: Motor City Lexus of Bakersfield (Bakersfield, CA) Lexus Corporate Case #: 250823001008 Complaint Description: While driving, the vehicle suddenly lost all electrical power without warning on two separate occasions, causing the instrument cluster to go dark and an immediate loss of power steering and brake assist. I had to coast to a stop—this is a serious crash risk. Timeline of events: • 08/20/2025 – In-motion total electrical blackout with loss of steering/brake assist at approximately [speed] mph. • 08/21/2025 – Dealer replaced the 12-volt battery. • 08/23/2025 – Repeat in-motion blackout with my children in the vehicle; dash went dark, loss of steering/brake assist, coasted to a stop. • After 08/23/2025 (at dealer) – During diagnostic testing, a dealer technician reproduced the same failure (total electrical power loss while moving, dash dark, loss of steering/brake assist). This confirms a repeatable safety defect. • There have also been three additional immobilizations that required Lexus Roadside Assistance on other dates. Current status: Vehicle remains at the dealer for the second repair attempt. I am within the 18-month window from delivery (Mar/Apr 2024). Safety concern / suspected area: Sudden total electrical loss while driving with loss of steering/brake assist. Please investigate potential defects in the 12-V/DC-DC charging system, hybrid/electrical system (inverter/DC-DC/grounding), main fusible link, or related wiring/connectors/grounds that could cause complete power loss while the vehicle is in motion.

Driving down the 99Freeway at speeds approx. Up to 72mph, my abs,traction, and brake lights illuminated at the same time on my dash. I pushed on my brake pedal in order to slow down and pull over, my brake pedal was extremely hard to push in and no matter how hard I pushed it didn't appear to be slowing the vehicle down. I pushed on the emergency brake slowly to help slow down safely and was able to get pulled over. I turned the car off and proceeded to call a friend for help. My friend suggested that I start the vehicle back up and see if I was comfortable enough to continuing to drive it to get myself off of the freeway, which I did. Then when I got off the freeway, I noticed all the lights had gone off and the car felt like it was driving normal again. I proceeded home. The following day my check engine light came on saying to check hybrid system. After being informed to clear the check engine to reset everything my car seemed fine. Then approximately 3 weeks later the abs, traction and brake light came back on and I had difficulty braking. This time and alarm started beeping inside my car as well, the check engine light saying traction battery is not charging and my vehicle does not want to stop. I've been researching different forums online and I'm seeing a numerous amount of other Toyota and Lexus owners with very similar complaints with their cars as well. I've replaced my brake pads, replaced my 12v battery and key fob battery as well. So far I still have no brakes and this is my only vehicle so I'm really hoping this turns out to be a recall or something cause I can't afford to do the repairs .