2023 LINCOLN AVIATOR Complaints

I did an inspection of my exhaust system and saw numerous carbon deposits along both pipes at different joints. I brought this to the attention of the dealer and they repaired only one (1) leaking joint at the tailpipe. They told me the other leaking joints are normal and are of no concern. I have a video, pictures and the dealer inspection/repair forms from two (2) different service dates.

The contact owns a 2023 Lincoln Aviator. The contact received notifications of NHTSA Campaign Numbers: 25V407000 (Structure), 25V393000 (Seats), 25V455000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

I had all recalls taken care of for my new vehicle I purchased yet I am still having issues with the screen going all black and not working when having my cellphone plugged in. Usually it will come back on once I unplug it but not always.

The contact owns a 2023 Lincoln Aviator. The contact stated that while the vehicle was parked and attempting to press the button to raise the level of the third-row seats, the contact and her daughter were ejected from the seats. The contact stated that there were no injuries sustained. There was no warning light illuminated. The contact stated that there resistance while attempting to raise the seats. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 18,000.

The backup camera glitches while backing up and turning the steering wheel causing issues with visibility. This is a safety issue because it affects your ability to see where you are going while in reverse. This is a brand new car and this issue should not be occurring.

360 degree camera glitch is not resolved despite replacement of cameras & image processing module based on recent recall. This continues to be a safety issues & Lincoln needs to find a permanent fix.

The contact owns a 2023 Lincoln Aviator. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the back over prevention system remained activated showing the rearview of the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 8,000. Parts distribution disconnect.

Purchased the vehicle on Saturday. Lincoln motors had issued a stop sale on these vehicles due to back up camera recall issues. The stop sale has been lifted and we were assured that the back up camera recall had been fixed. We were contacted by Lincoln to trade in our vehicle due to the issues with the 2021 model and the unavailability of parts. Upon using the vehicle on Monday afternoon, the back up camera system crashed. The camera screen went blue, then black, crashed and then glitched. This resulted in a safety issue while backing out of our garage. The recall that Lincoln claims that they have fixed with additional parts has not been resolved. Lincoln motors should not be allowed to sell these vehicles.

Once again, my vehicle exhibited immediate and sudden power loss while at highway speeds. Ironically, I was in transit to my dealer for the third time for this issue within my vehicle's 3,000 miles. This is incredibly unsafe at any speed, especially at highway speeds without warning. An uncommanded slowdown without any response from the accelerator pedal, and a warning on the gauge cluster stating "vehicle is slowing down". Cruise control at this time was not operational in the vehicle (another issue) and I was using my foot to control the speed. Additionally, the Bluetooth connection was not functioning, the Navigation screen nor map would even load, and I was unable to use cruise control due to an error message "cruise unavailable". We get a separate Lincoln Aviator for a loaner, and not only does reverse park assist not work, the rear camera doesn't function, either. These cars are dangerous and need to be recalled immediately and taken off the road. We plan to sell/trade ours as the soonest possibility and incur whatever financial burden that may come with it. It's not worth my family's safety, or that of someone else.

Top handlebar on passengers side fell off completely causing my mother a great fall. Nearly died the way her head bounced off on gravel with handle in hand. The SUV was only a month old. I have other people on a fb page stating their handle came off completely too but no accident like my moms. This is definitely a safety concern that a Black Label Vehicle should have passed inspection before leaving manufacturing plant. Was reported to dealer and they directed us with Lincoln directly. Case was open and has been in General Council over 30 days without a response. They keep coming up with suggestions such as take it back to dealer to get fixed and the dealer simply latched it on and telling us to be careful that it is not correctly put in and let us go this way. Lincoln has also advised to ask other Lincoln dealers for a second opinion? Makes no sense. After numerous calls, emails, faxes, and mailed letters Lincoln concierge is stating that General Council has tried contacting us back regarding this matter and has been unsuccessful. I find this very odd when they have a list of all contact methods for both my sister and I who have made complaint. We were told its 30 days for response and after the 30 days now concierge argues its 60 days. We have video of moms fall from ring camera and the handle was in her hand at fall. I have pictures of her bruises two weeks after incident, bruising on her shoulder was bad, and I have pictures of handle and roof of vehicle. I have not received not one sorry from Lincoln or "is your mother ok." NOTE* My mother was actually on her way to hospital that day, she has been battling an aggressive infection in the toe and was on antibiotic IV's daily and had her pic line in arm at the time of fall. We never really saw the fall until it dawned on me that the ring footage had been saved. My mom was afraid to say how bad fall was in concern of her treatment being stopped but incident was reported to her doctors and nurse