2022 LINCOLN AVIATOR Complaints

the main "Sync" dashboard screen, 3 different times within 2 weeks, after warm engine was re-started, the screen was looking like video was completely out of "sync" of "vertical hold", mostly vertical, in sections, making the screen unuseable: the vertical image was rolling in the vertical axis. After several to many minutes of driving & re-starting the secreen went back to "normal".

On 5 separate occasions my car has given me a warning saying "Stop Safely Now." When I begin to slow down, the car looses all power and I have to coast to a stop somewhere. The first time the car started back up and I was able to drive it again, the following 4 times it had to be towed. Each time I was stranded on the side of the road - once literally on the road because I was unable to get onto the berm because of high snow drifts and the car just stopped, which was a huge safety issue. Each time this has happened it has taken approximately 3 hours for a Lincoln approved tow truck to come and get the vehicle leaving me stranded in the freezing cold with multiple children and no heat in my vehicle. My speed has varied each time this has happened. One time I was in park, another time I was doing 60+MPH and the others were in-between these speeds. I have multiple videos of what happens and have provided them to Lincoln. Lincoln has replaced the battery and also the Powertrain Control Module and nether of these have corrected the problem.

A warning appears on the dash "stop safely now" and the vehicle rapidly comes to a complete stop and is unable to be moved. This has occurred on three occasions, during 2 of which the car stalled in an active driving lane on a highway, resulting in life threatening situation. The app said "high voltage battery warning" triggered by "another event". Being investigated by Lincoln, who is re-acquiring the vehicle due to inability to appropriately diagnose and resolve the issue.

Door ajar notification continues to illuminate when all doors are secure. First incident happened on 1/25/2022. Was sent in for repair and returned on 2/2/2022. Issue happened again while driving on the interstate on 3/10/2022, and is back in for repair. This notification causes domes lights to continue to illuminate which is a danger at night, and will not allow for doors to lock.

The contact owns a 2022 Lincoln Aviator. The contact stated while driving at approximately 55 MPH with the cruise control activated, the vehicle unintendedly accelerated to 85 MPH. The vehicle was taken to the dealer where it was diagnosed that an unknown software needed to be reset for the vehicle to operate as needed. The vehicle was repaired however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the sync module needed to be replaced. The vehicle was repaired; however, the failure recurred the following day. The failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 18,336.

This is brand new vehicle with 3,000+ miles on it. The first day owned it, around 12-21, the vehicle would not go into drive. A warning message appeared that said 'high-voltage battery warning", "The hybrid powertrain system has detected a fault". It would also flash "Full Accessory Power Active". After some internet searches I found a thread in ford that said "let the car sit for 20mins and it will restart". https://www.mustangecoboost.net/threads/i-think-i-figure-out-how-to-fix-the-full-accessory-power-active.22706/#:~:text=It%20means%20you%20have%20full,press%20the%20start%20button%20again. I did that and vehicle restarted. I made an appt with my local Lincoln dealer, Bill Collins Lincoln, and they inspected the car on 1-18 thru 1-21. They did not find anything wrong with it but did find the codes. They stated they thought the battery was dead. This was impossible due to the fact I drove the car 500 miles from Alabama to KY on 12-21. Today, 2-2-22, my wife was driving home from work and the car shut off on the interstate. When I say shut off, I mean it died at 65mph. She tried to press the accelerator and the car just continued to de-accelerate. The check engine light popped up and said "Stop Safely Now". Luckily, my wife was able pull off the interstate without causing an accident. Once stopped, she turned the vehicle off and tried to restarted it. It popped the same message about "full accessory power" and the car wouldn't start. She tried the push button start to no avail, tried the remote start to no avail. Finally she used her "phone as a key" and it started. She was able to drive home. I have called Lincoln and made them aware of the issues. They have asked for me to bring the car in immediately. I informed them I would be filing a complaint here as well. This car is a $85,000 death trap. Lincoln needs to take this very seriously and an investigation needs to open to find out why this vehicle is behaving like this. It is not safe to drive.