2005 LINCOLN LS Complaints

DRIVING MY 2005 LINCOLN LS DOWN THE STREET TONIGHT ALL FOUR WINDOWS WERE DOWN. I PRESSED THE BUTTON TO LET UP THE WINDOWS JUST BEFORE ENTERING THE FREEWAY. DRIVER WINDOW CAME OFF OF THE TRACK AND BACK OF THE WINDOW CONTINUED TO GO UP WHILE THE FRONT OF THE WINDOW DROPPED DOWN AND LOOKED AS IF IT WERE GOING TO FALL OUT ONTO THE FREEWAY I GOT OFF AT THE NEXT EXIT. CALL THE 1-800 NUMBER FOR LINCOLN 24- ROADSIDE ASSISTANCE. PHONE REP PUT TONY WANG ON THE LINE THIS PROBLEM WAS ABOVE HER EXPERTISE HE SAID IT WAS THE WEEKEND AND HE COULD NOT HELP ME UNTIL MONDAY. UNLESS I JUST WANTED THE CAR TOWED TO THE NEAREST DEALER TO SIT UNTIL MONDAY. NO RENTAL CAR ASSISTANCE IS AVAILABLE ON THE WEEKEND. I ASKED FOR HIS SUPERVISOR, DONALD BRYANT WAS NOT WORKING TONIGHT I ASKED TONY TO HAVE DONALD CALL ME IN THE NEXT TEN MINUTES SO I CAN FIGURE OUT WHAT TO DO NEXT. THAT WAS 10PM 8/18 IT IS NOW 11:30 PM NO CALL. THE OTHER COMPLAINT IS I BOUGHT THIS CAR STRAIGHT OUT OF LEASE 40K MILES NOW HAS 47K VIBRATIONS STARTED AT 70MPH AROUND 43K AFTER LINCOLN FIXED A DEFECTIVE MASTER CYLINDER. LINCOLN HAS ATTEMPTED TO FIX THE VIBRATIONS 3 DIFFERENT TIMES AND KEPT THE CAR APPROX 7DAYS. CAR WAS CERTIFIED UP TO 75K. I AM SUPRISED PARENT COMPANY FORD RUNS THEIR BUSINESS THIS WAY. THIS IS MY FIRST AND WILL BE MY LAST LINCOLN. *TR

TL*- THE CONTACT OWNS A 2004 LINCOLN LS. WHILE DRIVING AT 55 MPH THE CONTACT HEARD A LOUD NOISE AND NOTICED THE DRIVER'S SIDE AIR BAG DEPLOYED WITHOUT WARNING. THE VEHICLE DID NOT IMPACT ANYTHING TO CAUSE THE DEPLOYMENT OF THE AIR BAG. THE DRIVER WAS INJURED. THE VEHICLE WAS TOWED TO THE DEALER, WHO WAS UNABLE TO REPAIR THE VEHICLE. THE DEALER STATED THAT THERE WAS A HOLE IN THE FLOOR UNDERNEATH THE SEAT WHICH WAS CAUSED BY A FOREIGN OBJECT ON THE ROAD. THE FOREIGN OBJECT MADE CONTACT WITH THE SIDE AIR BAG SENSOR, WHICH CAUSED THE DEPLOYMENT OF THE SIDE AIRBAG. THE VEHICLE WAS SENT TO A COLLISION INSPECTION FACILITY, AND,THEY WERE UNABLE TO INSPECT THE VEHICLE. THE VEHICLE WAS SENT TO A DIFFERENT DEALER. THE SECOND DEALER STATED THAT THE SIDE AIR BAG DEPLOYED DUE TO DEBRIS HITTING THE UNDERCARRIAGE OF THE VEHICLE. THE CURRENT MILEAGE WAS 25,000 MILES. *AK

2005 LS PURCHASED NEW 09/05. HAD AFTERMARKET WHEELS AND TIRES REPLACE FOR A BETTER LOOK. ON 09/06, A YEAR LATER, HAD TO HAVE WHEEL STUD REPLACED. DEALERSHIP BILLED ME STATING NOT UNDER WARRANTY BECAUSE HAD WHEELS & TIRES REPLACED. JUST YESTERDAY 11/12/06, SAME INCIDENT OCCURRED AGAIN. ONLY TWO STUDS HAVE TO BE REPLACED THIS TIME. *NM

CAR SHUTS COMPLETELY DOWN WHILE DRIVING - CAN BE UP TO SPEEDS OF 50 MPH - WITH NO WARNING. *NM

DT: THE CONTACT STATED THE CHECK ENGINE LIGHT AND OTHER LIGHTS ILLUMINATED. THE VEHICLE WOULD NOT ACCELERATE OVER 40 MPH. THE MECHANIC RESET THE WARNING LIGHTS. BUT WAS UNABLE TO DIAGNOSE THE CAUSE OF THE PROBLEM. THE WARNING LIGHTS ILLUMINATED AGAIN. THIS TIME THE VEHICLE WOULD NOT ACCELERATE OVER 30 MPH. *AK.

2 LUGS ON RIGHT REAR WHEEL BROKE. REMAINING LUGS WERE LOOSE. THIS HAPPENED AT 70 MPH WITH 2005 LINCOLN LS. TOTAL MILEAGE ON VEHICLE AT TIME OF INCIDENT WAS 1,850 MILES. *NM

MY COMPANY LEASED THIS 2005 LINCOLN LS IN AUGUST 2005 FROM BOB MAXEY LINCOLN-MERCURY IN DETROIT. ON TUESDAY 10/4/2005 I WENT OUT TO THE CAR IN MY DRIVEWAY TO DRIVE MY CHILDREN TO SCHOOL. THERE WAS A STRONG SMELL OF GAS BY THE CAR. I DROPPED THE CHILDREN OFF AT SCHOOL, THEN PROCEEDED TO MY OFFICE. THE CAR SAT IN THE PARKING LOT UNTIL NOON WHEN I WENT OUT TO MAKE CUSTOMER CALLS. AGAIN, THERE WAS A STRONG SMELL OF GAS. I FOUND GAS DRIPPING DOWN FROM THE BOTTOM OF THE GAS TANK. AS I CONSIDER THIS A SAFETY ISSUE, I DROVE THE CAR TO BOB MAXEY LINCOLN-MERCURY TO FIND THE CAUSE OF THE LEAK. I WAS TOLD THAT I HAD HIT SOMETHING WITH THE GAS TANK, CAUSING A PUNCTURE AND THE SUBSEQUENT LEAK. THE DEALER WOULD NOT COVER THE TANK REPLACEMENT UNDER WARRANTY AND SAID IT WOULD COST $850.00 TO REPLACE. I HAD TO SUBMIT TO THE REPAIR CHARGE AS I NEED THE CAR AND IT IS EXTREMELY UNSAFE TO DRIVE A VEHICLE WITH A FUEL LEAK. CONSEQUENCES INCLUDE LOSS OF GASOLINE AND THE REAL POTENTIAL OF A THERMAL EVENT, OR FIRE. THIS COULD BE CATASTROPHIC TERMS OF VEHICLE DAMAGE AND POSSIBLE LOSS OF LIFE. I AUTHORIZED BOB MAXEY LINCOLN-MERCURY TO REPLACE THE FUEL TANK. TODAY, 10/5/2005, I DID SOME RESEARCH IN PREPARATION TO FILING COMPLAINTS WITH THE BBB AND NHTSA. I FOUND A RECALL NOTICE FROM FORD, #05S29, ON THE NHTSA WEB SITE FOR 2005 LINCOLN LS FUEL SYSTEMS. THE RECALL INVOLVED FUEL TANKS WITH THIN WALL SECTION IN THE LOWER HALF OF THE TANK THAT MAY CRACK. THE DATA FOR THE RECALL WAS SUPPLIED BY THE TANK MANUFACTURER TO FORD AS STATED IN THE RECALL DOCUMENTS AVAILABLE ON THE NHTSA WEB SITE. I THINK THE SUPPLIER OF THE FUEL TANK AND FORD MOTOR COMPANY DID NOT INVESTIGATE THE POTENTIAL MANUFACTURER DEFECTS LEADING UP TO THE PARTS ON THE RECALL. I BELIEVE I HAVE AN EXAMPLE OF THE EARLY DEFECTIVE SIDE WALL ISSUE THAT THE FUEL TANK SUPPLIER DID NOT REPORT TO FORD. I THINK FORD SHOULD EXPAND THEIR INVESTIGATION OF THIS ISSUE AND REPLACE ALL DEFECTIVE FUEL TANKS. *JB

THE PASSENGER SIDE IMPACT AIRBAG DEPLOYED WITHOUT AN ACCIDENT WHILE I WAS DRIVING. FORD HAS REFUSED TO FIX THE VEHICLE CLAIMING THAT I "MUST HAVE HAD AN ACCIDENT BECAUSE OF THE DIAGNOSTIC COMPUTER CODE". ONLY THE ONE BAG DEPLOYED, DAMAGING THE SEAT AND THE PASSENGER SIDE SEAT BELT RETRACTOR MOLDING. NO ONE WAS SITTING IN THE PASSENGER SEAT AT THE TIME.

REAR DRIVER'S TIRE SIDEWALL RIPPED AT 15 MPH WITH 100 MILES ON 2005 LINCOLN LS. TIRE - CONTINENTAL CONTITOURING P225/55R16 CV95, DOT #ACT4 465B 1904 PER CONTINENTAL, TIRE MANUFACTURED IN COLUMBUS? ON 19TH WEEK OF 2004 APPEARANCE OF THE STEEL CORD EXPOSED IN SIDEWAY APPEARS VERY THIN. DEALER AGREED TO REPLACE TIRE, BUT HAVEN'T GOTTEN CAR TO DEALER YET. CALL TO CONTINENTAL COMPLAINT CENTER (1800-847-3349) RESULTED IN A STATEMENT THAT THE TIRE WAS NOT KNOWN TO HAVE ANY ISSUES. MY OBVIOUS CONCERN IS THE SAFETY OF THIS TIRE BUT CONTINENTAL SAID THERE IS NO SAFETY ISSUE!!!