2015 LINCOLN MKC Complaints

TL* THE CONTACT OWNS A 2015 LINCOLN MKC. THE CONTACT STATED THAT WHILE DRIVING OUT OF THE DRIVE WAY, THE VEHICLE LOST STEERING POWER. THE STEERING ASSIST FAULT AND THE HIIL START ASSIST SERVICE REQUEST WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000. UPDATED 04/19/17 LJ

TL* THE CONTACT OWNS A 2015 LINCOLN MKC. THE CONTACT STATED THAT THERE WERE CRACKS ON THE DASHBOARD THAT WERE APPROXIMATELY 4 INCHES LONG CAUSING THE PASSENGER SIDE AIR BAG TO BE EXPOSED. THE CONTACT HAD THE VEHICLE DIAGNOSED BY THE DEALER AND THEY SUGGESTED AN INDEPENDENT MECHANIC DUE TO THE COST OF THE REPAIR. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE THE REPAIRS WERE DECLINED SUE TO THE LOCATION OF THE CRACKS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. UPDATED 03/07/17*LJ *CN

TL* THE CONTACT OWNS A 2015 LINCOLN MKC. THE CONTACT STATED THAT THE FRONT PASSENGER AND REAR DRIVER SIDE DOORS FAILED TO LATCH PEROPERLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 LINCOLN MKC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WE PURCHASED A 2015 MKC ON MARCH 31ST, 2016 NEW. WE WERE DRIVING THE CAR ON THE HIGHWAY AT 70 MPH ON APRIL 10TH, 2016 AND THE ENGINE SHUT OFF. IT WAS VERY DANGEROUS. WE WERE ABLE TO MOVE THE CAR OFF TO THE SIDE OF THE ROAD SO THAT TRAFFIC COULD GO AROUND US BUT THE SITUATION WAS VERY DANGEROUS. OUR CAR WAS TOWED TO A DEALER. THE DIAGNOSTIC RAN ON THE CAR SAID THE FUEL PUMP HAD AN ISSUE. WE GOOGLED OUR ISSUE AND FOUND THAT A RECALL EXIST FOR 2015 MKCS FOR FUEL PUMPS. OUR CARS VIN IS NOT ASSOCIATED WITH THE RECALL BE WE CLEARLY SUFFERED THE SAME ISSUE. OUR CAR SHOULD HAVE BEEN ON THE RECALL LIST AND THE CAR SHOULD NOT HAVE BEEN SOLD TO US WITHOUT REPLACING THE FUEL PUMP. THE RECALL IS #14S30.

HOURS AFTER I PURCHASED A CERTIFIED PRE-OWNED 2015 LINCOLN MKC WITH APPROXIMATELY 19K MILES THE TIRE PRESSURE LIGHT CAME ON (FRIDAY). I WAS TOLD THE CAR HAD A PERFECT CARFAX. I ALSO NOTICED THE AIR VENT TO THE BACK SEAT DIDN'T SEEM TO WORK WELL. I CALLED THE DEALERSHIP AS SOON AS THEY RE-OPENED AND WAS TOLD TO BRING THE CAR IN MONDAY). ON MONDAY MORNING, AS I TURNED AT APPROX 10MPH INTO A PARKING LOT, HALFWAY THROUGH THE TURN I COMPLETELY LOST THE ABILITY TO STEER CAUSING THE CAR TO RUN STRAIGHT INTO A CURB. WHEN I SAY LOSE STEERING, IT WAS UNLIKE ANYTHING I'VE EVER EXPERIENCED. AS I TURNED THE WHEEL, THE CAR CEASED TO RESPOND. I GOT OUT TO WALK AROUND THE CAR AND THERE WAS NO ICE OR BLACK ICE, AND IT WAS NOT SLIPPERY TO ME. THOUGH IT FELT LIKE MINUTES IN MY HEAD, IT HAD TO HAVE BEEN A MATTER OF NO MORE THAN 1-3 SECONDS. I'VE BEEN DRIVING FOR OVER 15 YEARS AND HAVE A PERFECT DRIVING RECORD. THANKFULLY MY DAUGHTER WAS NOT IN THE CAR AND I WAS TURNING OFF A SIDE ROAD AT A SLOW SPEED OR ELSE I WOULDN'T BE ALIVE TO WRITE THIS. THE DEALERSHIP TOWED THE CAR IN FOR SERVICE. I WAS CLEARLY TERRIFIED AND SHAKEN UP OVER THE INCIDENT. THE USED CAR MANAGER STARTED OFF AS INCREDIBLY SYMPATHETIC AND OVER THE NEXT FEW DAYS BEGAN SPEAKING DOWN TO ME, SAYING THERE WAS NOTHING WRONG WITH THE CAR, THAT THEY RAN EVERY TEST AND THE CAR IS FINE REGARDLESS OF WHAT I EXPERIENCED. SO NOW, MY OPTION IS TO KEEP THE CAR OR TURN IT IN AND LOSE THOUSANDS. I ASKED FOR COPIES DIAGNOSTIC REPORTS AND WAS TOLD THERE WERE NONE. THE DEALERSHIP HAS HAD MY CAR FOR 2 WEEKS NOW. I LOOKED UP OTHER RECALLS AND ASKED IF MAYBE THE CAR STALLED AND I WAS JUST TOO SHAKEN UP TO REALIZE- NO RESPONSE I HAD SUCH WONDERFUL EXPERIENCE WITH MY FIRST LINCOLN, I DECIDED BUY A SECOND, BUT AFTER THIS EXPERIENCE AND POOR PROTOCOL, I CAN'T SAY THAT I WOULD PURCHASE ANOTHER. THAT IS, IF I EVEN SURVIVE THIS ONE.

TL* THE CONTACT OWNS A 2015 LINCOLN MKC. TWO WEEKS AFTER THE VEHICLE WAS PURCHASED, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS FAULTY. THE BATTERY WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED BACK TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.

TL* THE CONTACT OWNS A 2015 LINCOLN MKC. WHILE DRIVING APPROXIMATELY 50 MPH, THE CHECK BATTERY LIGHT ILLUMINATED AND THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE ALTERNATOR WAS FAULTY. THE ALTERNATOR WAS REPLACED AND THE FAILURE WAS REMEDIED. ON FEBRUARY 6, 2015, THE FAILURE RECURRED CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO THE DEALER. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,000.

TL*THE CONTACT OWNS A 2015 LINCOLN MKC. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. THE VIN WAS NOT AVAILABLE.

I LIVE IN THE MIDWEST AND IT WAS COLD OUTSIDE AND I WAS DRIVING HOME WITH MY BRAND NEW STATE OF THE ART LINCOLN. WHEN I WAS HEADING HOME MY CAR INDICATED LOW BATTERY, WHICH I ASSUMED WOULD CHARGE AS I CONTINUED TO DRIVE. NEXT THING I KNOW, EVERYTHING WAS TURNING OFF (ALL INTERNAL DISPLAYS, HEADLIGHTS, WIPERS, STEERING) DUE TO CONSERVING BATTERY WHILE I WAS ON A MAJOR INTERSTATE IN A BLIZZARD. I THOUGHT I WAS GOING TO DIE, ON THE INTERSTATE IN A BLIZZARD AT 60 MPH. I FINALLY GOT OVER TO THE SIDE OF THE ROAD AND IT WENT INTO PARK. THE DEALER CALLED AND STATED IT WAS A BAD ALTERNATOR. GREAT, MY ISSUE IS THE BATTERY VOLTAGE IS SO LOW THAT THE COMBINATION WITH TEMP AND ALTERNATOR EVERYTHING SHUT OFF IN SUCH A QUICK MODE IT GAVE ME NO TIME TO SAFELY EXIT OFF THE ROAD. THE CAR IS NOT DESIGNED TO SUPPORT THIS SITUATION AND I HAVE THE COLD CLIMATE PACKAGE, THIS IS WHY WE ARE PAYING A HIGH PRICE FOR ENGINEERS TO DO THEIR JOB AND UNDERSTAND HOW THE SYSTEMS ACT TOGETHER. HOW IS THE GOVERNMENT AND MANUFACTURE ALLOWING THIS SITUATION TO HAPPEN. MY LIFE AND BEING A MOTHER TO THREE KIDS IS MORE IMPORTANT THAN A SMALL COST REDUCTION.