2017 LINCOLN MKC Complaints

The contact owns a 2017 Lincoln MKC. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image failed to function properly, and the image was blurry. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was not available.

In 2023 antifreeze was found in the engine cylinder chambers causing the engine to run rough. We purchased the repair/replacement of a new head gasket at a cost of $3500.00. Now, it is Apirl 2026 and we have developed the same issue plus internal oil leaking in the turbo. Our repair shop says we need to replace the engine and the turbo unit at approx cost $11,200.00 (parts and labor). We have come to learn that this Ford 2.0L 4cyn EcoBoost engine has been found to have a design defect causing regular head gasket failure. So, this is our complaint about this engine and product built by Ford Motor Company. We have come to realize we own a very unreliable vehicle built by Ford.

The contact owns a 2017 Lincoln MKC. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image was blurry. Occasionally, the message "Camera Not Available" was displayed. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer sent a technician to the residence to diagnose the vehicle. The technician confirmed that the rear-view camera had failed and needed to be replaced. The vehicle was not repaired, and the dealer confirmed that the part was not yet available for the recall repair. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 76,000.

The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted on several occasions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while shifted into reverse(R), the image was distorted, and the audible alert system failed to notify the driver of an object or a person behind the vehicle. The dealer was not contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 75,000.

The contact owns a 2017 Lincoln MKC. The contact stated that while attempting to reverse(R), the rearview camera became inoperable. The rearview camera failed to function properly, and the screen was blank. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 76,000.

The engine in my 2017 Lincoln MKC (2.0L EcoBoost) has a documented manufacturing defect where the cylinder block design allows coolant to leak into the combustion chambers. This has caused persistent, unexplained coolant loss and rough engine performance on cold starts since February 2025, matching the diagnostic criteria in Ford TSB 19-2346. The defective engine assembly is available for inspection. This condition creates a significant safety hazard, including sudden power loss (Limp Mode) in traffic and a risk of engine fire from cracked cylinder heads. While Ford provided a service program (21N12) for 1.5L engines, they have failed to issue a safety recall for the 2.0L variant despite identical failure modes. This vehicle is part of the class in the consolidated litigation Miller, et al. v. Ford Motor Company (Case No. 2:20-cv-01796). I am filing this to assist NHTSA in determining the necessity of a mandatory safety recall.

Related to previous recall [XXX] I had the recall repair done. But my car with only 86,744 miles now has coolant in cylinder 3 and it's misfiring so badly the car shouldn't/can't be driven. Dealership says the entire engine needs to be replaced. I have NEVER had a car this low of mileage that an entire engine needed replacement. This is a design flaw in the 2.0 ecoboost and I now have a probably $20,000 or whatever it may have been worth when it ran... Paperweight. It's just sputtering and spitting out loads of smoke as described in original TSB. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the vehicle sputtered with a misfire coming from the engine, with the check engine warning light flashing on the instrument panel. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion in cylinder #3, which caused the engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 111,000.

Head gasket leaked coolant into the engine and now the engine is not working and needs replaced.