2017 LINCOLN MKC Complaints

The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

See attached document for complaint. Joe Cooper Lincoln replaced our car's faulty backup camera on August 22, 2025, as documented in the attached copy. A few days later we received an email from Carfax saying that there was a recall for this defect. It did not seem fair to pay $566.91 for the repair since there was a recall. Joe Cooper Lincoln confirmed awareness of the recall but had not yet received the official notice from Lincoln. After a couple visits with Joe Cooper and phone calls to Kate at Customer Relations in Detroit, MI, phone number 1-888-214-2155, ext. 77212 we were given case number [XXX] and referred back to the dealership. Joe Cooper Lincoln said that as soon as they received the notice from Lincoln about the recall, they would let us know and complete the necessary forms to give us a refund. This issue has still not been resolved, and we request your help in this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

At approximately 64,000 miles my engine light came on and I took it to a shop. Cylinder 2 was misfiring so we changed the spark plugs and coils. At 67,000 miles light came on again with same issue and while having my oil changed they noted it was unusually dirty. I changed out plugs and coils again. At 72,000 miles light came on again and I took it to a different shop and learned I had a crack engine block, a problem with these vehicles with ECO boost. I was told I needed a new engine and the only thing I could do was add sealant to buy time. I took it to Lincoln to trade and they refused because of the issue and told me to reset the light and sell to Carmax. I couldn’t do that, it was wrong. I sold it for $1,000 to Nissan because I could no longer afford to be driving my grandson in this unsafe car. Also had a lot of issues with electrical starting from purchase with battery dying and lift gate not working. When I got rid of it the windshield wipers wouldn’t work and radio made aweful static sounds. Horrible car from day 1 purchased brand new.

After a repair/service visit at a national auto repair chain, my 2017 Lincoln MKC developed ongoing severe drivability and safety issues. The check engine light began flashing (active misfire), and the vehicle was unsafe for highway travel due to risk of loss of power/engine damage. Independent shop documentation reports cylinder #4 misfire (P0304) and additional engine timing-related code(s), low oil condition, and notes indicating internal engine damage and that the engine may require replacement. The vehicle also had a vacuum/brake booster line issue that affected brake assist until corrected. The problem has been confirmed by independent service centers and the vehicle is available for inspection. There was a near crash, but no fire, injury, or police report occurred.

My Lincoln MKC 2017 is having a recurring problem with a misfire in the 3rd cylinder due to a hood gasket, a crack in the coolant, and leaking on the sparks and coils. I have had my mechanic work on and look at it, and it is a manufacturing defect. When I called, there was no recall listed for my vehicle except the backup camera. However, when you look at Kelly Blue Book, it says there is more than one engine recall and issue, which is exactly what is happening to my Lincoln. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

The 2017 Lincoln MKC requires a full engine replacement due to a serious, well-documented defect: coolant intrusion. This is a major issue that can destroy critical engine components, including the head gasket, cylinders, and even the engine block. Ford/Lincoln is aware of this problem. They issued multiple TSBs (22-2133 and 22-2229, to name a few), yet customers are not informed. Because there is no recall, if the car is out of warranty, dealers refuse to perform the necessary repairs unless the customer pays tens of thousands of dollars for something that is a known manufacturing defect, leaving them vulnerable to catastrophic engine failure and potential accidents, injuries or worse. This is a known manufacturing defect, and consumers should not bear responsibility for the resulting safety hazards. Ford/Lincoln must take immediate action and issue a recall before it leads to serious injuries or fatalities.

The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not available. The dealer was not contacted regarding the unrepaired recall. The manufacturer was not contacted regarding the unrepaired recall. The contact had not experienced a failure.

Battery drain issues - causing faulty modules on driver side door which include the safety belts modules, rear lift gate as well as black panel screen. Poor engine performance and warning lights like the check engine light come on and off intermittently. I have replaced the battery several times and having various modules problems some have come up as air bags, and ABS brakes modules. Lincoln knows about the problems and so far, is not able to fix the problems that causes the battery to drain, which causes all the faulty modules. Really don't expect anything like a recall, but this is now documented to warned others. if the modules don't work properly, the sensors will not work correctly either in the vehicles. There are over 20+ modules in the MKC that work with the sensors. Thank you for at least reading.

Engine failure due to known coolant intrusion defect documented under Ford EcoBoost TSB guidance. Denied goodwill assistance despite defect being manufacturing-related.

The contact owned a 2017 Lincoln MKC. The contact stated that while driving at 10 MPH, when attempting to park the vehicle on a residential street, the vehicle heisted, and the vehicle independently accelerated into her cousin's house. The contact mentioned she depressed the brake pedal to stop; however, the vehicle did not respond as intended. No air bags deployed. The contact was able to drive the vehicle from the scene. No medical attention was required. The insurance company deemed the vehicle a total loss. The contact stated that a police report was filed. The manufacturer was not notified of the failure. The approximate failure mileage was 58,000.