2018 LINCOLN MKC Complaints

The contact owns a 2018 Lincoln MKC. The contact stated that while starting the vehicle, the battery warning light and other unknown warning lights illuminated. The contact had received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the part was shipped to the dealer to perform the recall repair. The failure mileage was approximately 60,000. Parts distribution disconnect

My car has 2 recalls 1. RISK OF UNDERHOOD FIRE and 2. pcm reprogramming recall, Took my car to Lincoln service center they only fixed the 2nd one which is the PCM reprogramming. They called me and said my car is ready for pick up. After couple of hours I’ll check in your website STILL the under hood fire recall wasn’t fix so what should I do. This is too UNSAFETY to drive and park i need your help thank you

The contact owns a 2018 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate however, the engine overheated. Additionally, the check engine warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,000.

Backup camera, side blind-spot warning and park assistant failed due to inoperative DC/DC converter. All failed items safety related. Dealer service tech confirmed problem and cause. This system has been a subject of recalls on previous model years. Warning system on dashboard indicated failure of these systems.

When purchasing new tires today, we were informed that we needed to replace the lug nuts as the lug nut wrench no longer fit the top of the nuts. We were told that they often have this problem with Lincolns and some Fords. He said they could "force" the old ones back on, but the next time they would have to be cut off and replaced. We researched this problems and found that others had the same problem. This is not acceptable - especially if out on the road and we get a flat tire. I only wonder if the recent accident when a tire flew off the truck on the freeway and hit another car causing it to flip over was because their lug nuts were "forced" on. This cost us an additional $60 and would have been even more if they would have had to cut the old ones off.

The contact owns a 2018 Lincoln MKC. The contact stated that while at the dealer for routine maintenance, the mechanic discovered multiple wheel lug nuts had swollen and the wheels could not be removed using the standard wrench supplied by the manufacturer. The contact indicated that the failure was present on each of the four wheels. The cause of the failure was not yet determined. The contact was informed that the lug nuts needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 50,400.

The contact owns a 2018 Lincoln MKC. The contact stated that upon having the tires serviced by an independent mechanic, the mechanic informed him that all the lug nuts were swollen and difficult to be removed. The dealer was notified of the failure and the contact was given an estimate for the repair. The manufacturer was also notified of the failure and informed him that they were aware of the failure; however, the parts were on backorder. The vehicle was not repaired. The failure mileage was 23,480.

The contact owns a 2018 Lincoln MKC. The contact stated that after refueling, the vehicle would not immediately start. The driver had to turn the ignition key and depress the accelerator pedal simultaneously to start the vehicle. Additionally, while attempting to refuel the vehicle, the fuel nozzle would constantly click off and on. The vehicle was taken to the local dealer who replaced a fuel system line and the failure was remedied. No further information was available. The manufacturer was also notified of the failure. The failure mileage was 54,000.

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