2019 LINCOLN MKC Complaints

The contact owns a 2019 Lincoln MKC. The contact stated that the vehicle was experiencing a rough start. Additionally, the contact stated that while driving at various speeds, the vehicle hesitated to respond upon depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that they could not assist because the vehicle was out of warranty. The failure mileage was approximately 70,000.

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000(Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.

Received recall notice and advised in AUG in letter that parts were available . Made appt with Nick Mayer Lincoln Mayfield Hts Ohio for 9/6 8:00 am. While on the way they called to say they cant do it because they didn't have the parts. I visited on 9/11 and discussed with the service manager that I was on the list and they would contact me////// Watching the Cleveland news tonight I see that there was a fire of a 2019 MKC3 . I will be 81 years old very soon and really don't need this [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to remedy the recall repair. The manufacture was notified of the issue. The VIN tool confirmed parts are now available.

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact attempted to jumpstart the vehicle however, the battery failed. The vehicle started getting hot and the battery terminal was disconnected. The vehicle was towed to the residence and remained their inoperable. The contact called the dealer and was informed that the manufacturer only provided 2 parts per week per dealer for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 32,000. Parts distribution disconnect.

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue but referred the contact to the dealer. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and Camelback Lincoln (1400 E Camelback Rd, Phoenix, AZ 85014) were made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

In June of 2023, a potential fire recall was issued. Contacted two dealerships, was told no parts available. In August 2023, a second notice regarding fire (whether car is running or parked). Called dealer and was told “no parts yet, out on wait list, no idea when parts will come in.” Called several times.

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while the vehicle was parked at a gas station the vehicle caught on fire. The dealer was made aware of the issue. The manufacturer was made aware of the issue. Parts distribution disconnect.