2013 LINCOLN MKS Complaints

TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. 13V227000 (FUEL SYSTEM, GASOLINE) THE CONTACT CALLED THE DEALER TO MAKE AN APPOINTMENT. THE DEALER INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE TO REMEDY THE RECALL. THE DEALER DID NOT PROVIDE A DATE IN WHICH PARTS WOULD BECOME AVAILABLE. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS NOT AVAILABLE.

I READ IN THE PAPER THAT YOU ARE INVESTIGATING FORD F150 TRUCKS WITH THE ECOBOOST ENGINE FOR SUDDEN STALLING PROBLEMS WHEN ATTEMPTING TO ACCELERATE. I HAVE EXPERIENCED THE SAME PROBLEM SEVERAL TIMES WITH MY 2013 LINCOLN MKS WITH THE ECOBOOST ENGINE. PREVIOUSLY I OWNED A 2010 LINCOLN MKS WITH THE ECOBOOST ENGINE THAT ALSO OCCASIONALLY EXPERIENCED THE SAME PROBLEM. *TR

TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT THE MY-TOUCH SYSTEM ENABLED THE MY-KEY SYSTEM AUTOMATICALLY. AS A RESULT, THE VEHICLE WOULD NOT ACCELERATE OVER 59 MPH. IN ADDITION, THE MY-TOUCH SYSTEM AUTOMATICALLY REBOOTED AND CAUSED THE AIR CONDITIONER BLOWER TO SHUT OFF. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,300 AND THE CURRENT MILEAGE WAS 12,500. *TR

HAPPENED 2 - 3 TIMES. ENGINE WILL SPUTTER/DIE AFTER COMING TO NEAR STOP AND THEN TRYING TO ACCELERATE INTO TRAFFIC FLOW OR MAKE A TURN THROUGH TRAFFIC ONTO A STREET. CAR WILL START UP AGAIN AFTER PRESSING GAS PEDAL NUMEROUS TIMES. VERY SCARY AND DANGEROUS AS CAR DIES IN FRONT OF ONCOMING TRAFFIC .I WAS TOLD AT FORD DEALER THAT FORD KNOWS ABOUT THE PROBLEM BUT THERE IS NOTHING THAT CAN BE DONE. THIS IS A SERIOUS SAFETY ISSUE INVOLVING A VERY EXPENSIVE AUTOMOBILE. FORD NEEDS TO BE FORCED TO DO THE RIGHT THING AND EITHER FIX THE PROBLEM OR REFUND THE PURCHASE PRICE. *TR

THE VEHICLE LOST ALL ABILITY TO ACCELERATE WHILE OPERATING AT APPROXIMATELY 65 MPH ON AN INTERSTATE HIGHWAY. THIS FORCED THE OPERATOR TO COAST THE VEHICLE TO THE SHOULDER OF THE HIGHWAY WHILE NAVIGATING THROUGH TRAFFIC. THE POWERTRAIN MALFUNCTION/REDUCED POWER (RTT) WRENCH SYMBOL ILLUMINATED IN ADDITION TO THE SERVICE ENGINE SOON LIGHT. BEFORE THE TOW TRUCK ARRIVED THE OPERATOR ATTEMPTED TO MOVE THE VEHICLE UNDER ITS OWN POWER EVERY 15 MINUTES. WITHIN APPROXIMATELY 40 MINUTES THE VEHICLE RESPONDED TO THE ACCELERATOR AND WAS DRIVEN TO THE OPERATOR'S RESIDENCE. THE SERVICE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY LOST ELECTRICAL POWER FORCING A FAIL SAFE MODE THAT DISCONNECTED THE ACCELERATOR CONTROL. *TR *JS