2011 LINCOLN MKZ Complaints

View complaints related to 2011 LINCOLN MKZ. The complaints found here are submitted by actual consumers with first hand experience. There are more than 180 complaints submitted for the 2011 LINCOLN MKZ. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 LINCOLN MKZ HYBRID
    - ORLANDO, FL

    TAKATA RECALL. I WAS NOTIFIED 22 MONTHS AGO ABOUT THE PASSENGER AIR BAG. LINCOLN HAS DONE NOTHING AND CONTINUES TO DELAY REPLACING THE AIRBAG. MEANWHILE, HONDA AND TOYOTA HAVE HELPED THEIR CUSTOMERS. HOW CAN THEY GET BY WITH THIS? I THINK THEY SHOULD BE REQUIRED TO MAKE THE RECALLS BEFORE SELLING NEW CARS.

    Source: NHTSA WEB SITE
  • 2011 LINCOLN MKZ
    - ST PETERSBURG, FL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (2085 GULF TO BAY BOULEVARD, CLEARWATER FL, 33765) STATED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LINCOLN MKZ
    - MONTICELLO, GA

    RECEIVED RECALL NOTICE JULY 2016. CALLED NUMEROUS DEALERSHIPS AND THEY HAVE NO PARTS TO MAKE REPAIR. DO YOU KNOW IF THEY WILL EVER MAKE REPAIR? CANNOT ALLOW PASSENGERS TO SIT IF PASSENGER SEAT. WHY WOULD THEY USE GOOD AIR BAG FOR DRIVER AND AN INFERIOR BAG FOR PASSENGER. MUST BE TO SAVE MONEY.

    Source: NHTSA WEB SITE
  • 2011 LINCOLN MKZ
    - WINTER PARK, FL

    CAR LOST ALL POWER ON THE EXPRESS WAY. PULL OVER TO THE SIDE, AFTER A WHILE GOT ENGINE GOING AGAIN AND CHECK ENGINE LIGHT CAME ON. CHECKED IT AT THE MECHANIC SHOP THE NEXT DAY AND ELECTRONIC THROTTLE BODY, SHOWED A MALFUNCTION OF A THROTTLE VALVE. WE WERE IN A VERY A DANGEROUS CIRCUMSTANCE. DANGEROUS POSITION WHEN THE CAR LOST POWER ON THE EXPRESS WAY.

    Source: NHTSA WEB SITE
  • 2011 LINCOLN MKZ
    - LARGO, FL

    TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION LINCOLN IN CLEARWATER, FLORIDA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LINCOLN MKZ
    - CHINO, CA

    TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (OROVILLE FORD, 1350 ORO DAM BLVD E, OROVILLE, CA 95965 (530) 533-3313) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LINCOLN MKZ
    - WEST PALM BEACH, FL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (AL PACKER FORD WEST PALM BEACH, 1530 N MILITARY TRL, WEST PALM BEACH, FL 33409, (561) 689-6550) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE, THE INTERIM RECALL NOTICE STATED THAT THE CONTACT WOULD NEED TO WAIT TO RECEIVE A SECOND LETTER. THE MANUFACTURER STATED THAT THE PARTS MAY BECOME AVAILABLE IN THE SPRING OF 2018. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LINCOLN MKZ
    - ST CHARLES, IL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AT 866-436-7332 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LINCOLN MKZ
    - NORTH CHARLESTON, SC

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JONES FORD AT (843) 744-3311 (5757 RIVERS AVE, NORTH CHARLESTON, SC 29406) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LINCOLN MKZ HYBRID
    - VENICE, FL

    I PURCHASED THIS CAR NEW IN JAN 2011. INTERMITTENTLY, THE ENTIRE SOUND SYSTEM STOPS WORKING (RADIO, CD PLAYER, AND NAVIGATION SYSTEM). THIS MEANS THAT IF, THE DRIVER HAS ENGAGED THE NAVIGATION SYSTEM RELYING ON THE VOICE INSTRUCTIONS WHICH SUDDENLY DO NOT WORK, HE/SHE MUST THEN LOOK AT THE SMALL SCREEN FOR UPCOMING TURNS AND OTHER INFORMATION MORE FREQUENTLY THAN WHEN THE VOICE INSTRUCTIONS ARE WORKING. IT GOES WITHOUT SAYING THAT TAKING ONES EYES OFF THE ROAD TO EXAMINE THE SCREEN INFORMATION IS UNSAFE. THE DEALER (ED HOWARD LINCOLN IN SARASOTA FL) HAS REPLACED THE "AUDIO CONTROL MODULE" TWICE: IN NOV 2014 AND IN DEC 2017. THIS LAST REPAIR ORDER MENTIONS "COMPUTER TESTS FOR CODE, U1214".

    Source: NHTSA WEB SITE