2014 LINCOLN MKZ Complaints

DTC CODE P188B - AWD CLUTCH CONTROL CIRCUIT AWD SYSTEM MALFUNCTION, AWD TURNED OFF DURING DRIVING NORMAL MODE. RESTART THE CAR THE AWD SYSTEM IS BACK ON, DEALER CANNOT FIX IT UNLESS YOU GET TO THEM WITH THE MALFUNCTION LIGHT ON. MANAGED FEW TIMES TO BRING IT TO THEM WHILE UNDER WARRANTY, THEY CHANGED TWO TIMES THE AWD MODULE THE FAULT STILL RETURNS. THE DEALER STILL SAYS THAT IS FIXED WHEN OBVIOUSLY IS NOT.

PURCHASED THIS CAR USED (ONE OWNER) - HAVE HAD THE CAR SINCE 9/2017 WITH NO PROBLEMS. LAST WEEK (5/04/18) CAR WOULD NOT RESPOND TO START BUTTON. THOUGHT IT MIGHT HAVE BEEN A FLUKE SO DISREGARDED THIS ISSUE AS IT DID FINALLY START AFTER 5-6 TRIES. LAST NIGHT (5/12/18) WHILE TRAVELING ON A BACK ROAD (APPROXIMATELY 35 MPH) THE CAR SHUT OFF TOTALLY. LOSS OF STEERING/BRAKES. MY WIFE WAS ABLE TO GET THE CAR ON THE SHOULDER. INDICATOR LIGHTS WERE THE AMBER WRENCH (POWERTRAIN) AND A ANOTHER RED SQUARE (NOT SURE WHAT SYMBOL). IT TOOK APPROXIMATELY 20 MINUTES BEFORE CARE WOULD RESTART. TAKING TO DEALERSHIP ON 5/14 AND HOPING THEY DO NOT TELL ME THEY ARE UNAWARE OF ANY ISSUES. THERE ARE PLENTY OF OTHER OWNERS HERE THAT ARE EXPERIENCING THIS ISSUE. THIS COULD BE LIFE THREATENING IF WE WERE ON THE HIGHWAY!

WHEN AT A RELIGHT, MY FORT WAS ON THE BRAKE,YET THE STEERING WHEEL,PULLED IT TO THE LLEFT. THE IT WAS O.K. I DROVE ON ADD PARKED ,WENT TO STORE, THEN RETURNED TO MY CAR PUT IN REVERSE,THEN PUT IN. DRIVE AND TURNED THE STEERING WHEEL TO THE LEFT. IT PULLED IMMEDIATELY TO THE RIGHT, CAUSING ME TO GO OVER THE YELLOW BLOCK AND HIT THE KERB,IT WAS OUT OF MY CONTROL,CAUSED DAMAGE TO THE CAR. THE FIRST PROBLEM WAS STATIONARY AT A RED LIGHT. THE SECOND WAS IN DRIVE TO THE RIGHT, STEERING WHEEL PULLED TO THE LEFT,IN AN EXIT FRO THE PARKING LOT

TL* THE CONTACT OWNS A 2014 LINCOLN MKZ. WHILE DRIVING BETWEEN 25-60 MPH ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE LOST ALL ELECTRICAL FUNCTION, INCLUDING THE POWER STEERING ASSIST AND ABS ABILITY. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ON EACH OCCASION. THE VEHICLE WAS TAKEN TO BOB DAVIDSON FORD LINCOLN (1845 E JOPPA RD, PARKVILLE, MD 21234, (410) 661-6400) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,500.

DRIVERS DOOR DOESN'T ALWAYS CLOSE PROPERLY.. IT LOOKS LIKE IT IS MISALIGNED SOMETIMES. I AM AFRAID THAT THE DOOR IS GOING TO OPEN WHILE DRIVING

CAR DOOR OPENED IN TRAFFIC WITH BABY IN CARSEAT, THREW THE CAR IN PARK. DOOR LATCH BROKE.

OUTER BEARING FAILURE IN TRANSMISSION RESULTING IN METAL-TO-METAL BEARING DESTRUCTION AND ACCORDING TO FORD TECHNICIANS ONCE COMPLETE FAILURE OCCURS WOULD CAUSE THE VEHICLE TO ABRUPTLY STOP WHEN DRIVING. FORD-LINCOLN ISSUED A TECHNICAL SERVICE BULLETIN FOR THIS ISSUE BUT THERE HAS BEEN NO CUSTOMER NOTIFICATION OR VOLUNTARY RECALL FOR MY SPECIFIC VEHICLE VIN BUT IT IS MY UNDERSTANDING THAT THERE WAS A RECALL FOR THIS ISSUE FOR OTHER FORD AND LINCOLNS FOR THIS PROBLEM TO REPLACE THE TRANSMISSION. THE ONLY RESOLUTION IS A COMPLETE REPLACEMENT OF THE TRANSMISSION AS THE TRANSMISSION CAN NOT BE REPAIRED. THE OLD CORE TRANSMISSION WAS REQUIRED TO BE SENT BACK TO FORD-LINCOLN. THE FACTORY TRANSMISSION IS WARRANTIED FOR 60,000 MILES AND IN MY SPECIFIC CASE THE VEHICLE HAD 110,000 MILES. THE REPLACEMENT TRANSMISSION IS BELIEVED TO HAVE ENGINEERING CHANGES TO PRECLUDE THIS BEARING FAILURE AND HAS A WARRANTY OF 100,000 MILES. THE CHIEF CONCERN IS THAT FORD-LINCOLN IS WELL AWARE OF THE PENDING TRANSMISSION FAILURE SO MUCH THAT THEY ISSUED AN INTERNAL TSB ADDRESSING THE ISSUE, BUT NOT SO CONCERNED TO SEND ANY CORRESPONDENCE TO OWNERS OF VEHICLES CONTAINING THIS TRANSMISSION AND THE POTENTIAL CONSEQUENCES SHOULD IT FAIL, WHICH APPARENTLY COULD BE CATASTROPHIC AND LIFE-THREATENING TO OCCUPANTS AND POTENTIALLY OTHER VEHICLES DRIVING IN CLOSE PROXIMITY. ALSO, IN SPEAKING TO A CUSTOMER SERVICE REPRESENTATIVE ON THEIR NATIONAL CALL LINE FOR CONCERNS, THE AGENT WAS CERTAIN I DID NOT HAVE A TRANSMISSION SUBJECT TO FAILURE, EVEN THOUGH THERE WAS THE TSB IN EFFECT WHICH I MENTIONED ABOVE. SHE INDICATED THAT DID NOT RELATE TO MY VEHICLE WHEN I QUESTIONED HER FURTHER. BOTH FORD MECHANIC AND A CERTIFIED MECHANIC NOT ASSOCIATED WITH FORD BOTH INDICATED THE TRANSMISSION IN MY LINCOLN WAS ASSOCIATED WITH THE TSB FOR TRANSMISSION FAILURE. PHOTO INFO ON DEFECTIVE TRANSMISSION ATTACHED.

TL* THE CONTACT OWNS A 2014 LINCOLN MKZ HYBRID. WHILE STATIONARY, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AFTER THE CONTACT DEPRESSED THE BRAKE PEDAL. THE CONTACT CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK, BACK, AND PELVIS. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO SANTA MONICA FORD LINCOLN OF SANTA MONICA, CALIFORNIA. THE DEALER REQUESTED THAT THE COMPUTER SOFTWARE IN THE VEHICLE BE EXAMINED. THE BODY OF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 62,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY MPG EXPERIENCE TO DATE HAS BEEN IN THE 14-17 MPG RANGE. COPIES OF THREE TANK REFILL GAS RECEIPTS SHOWING ODOMETER MPG READINGS ARE ATTACHED. I AM 81 YEARS OLD AND A CONSERVATIVE DRIVER THAT NEITHER DRIVES AT HIGH SPEEDS NOR RUSHES FORWARD OUT OF STOPS. LINCOLN AND DEALER ADVERTISE 21 MPG IN CITY DRIVING. I TOOK THE CAR TO THE DEALER AND THEY CERTIFIED PERFORMANCE IN THE 15 MPG AREA. ( COPY ATTACHED) . I HAVE ALSO CORRESPONDED WITH LINCOLN. COPY THEIR LAST LETTER STATING THAT THEY WOULD REPLY TO STATING THAT THEY "WERE NOT ABLE TO BE OF FURTHER ASSISTANCE " - IS THERE ANYTHING YOU CAN DO TO HELP? CORDIALLY [XXX] [XXX] [XXX] ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB