2010 LINCOLN MKZ Complaints

PASSENGER SIDE OUTSIDE LED TAILLIGHT/BRAKE LIGHT IS NOW FLASHING, AS IF A RIGHT TURN SIGNAL WERE ACTIVATED, BUT WHEN NO TURN SIGNAL IS ACTIVATED. THIS IS IN ADDITION TO A PRIOR REPORTED DEFECT WHERE THE SAME PASSENGER SIDE LED TAILLIGHT DISPLAYS A LIGHT CONDITION AS IF BRAKING, WHEN CAR IS NOT ACTUALLY BRAKING. THIS SAFETY DEFECT IS ALSO OBSERVED ON SOME 2008-2010 MKZ AND MERCURY MILAN VEHICLES IN THE PAST 18 MONTHS. THE LED LIGHTS ARE NOT OWNER REPLACEABLE; INSTEAD THE ENTIRE TAILLIGHT MUST BE REPLACED AT A COST TO THE OWNER OF OVER $500. THIS CONFUSES OTHER DRIVERS AND THEN CREATES A SAFETY HAZARD. *TR

MKZ RIGHT SIDE OUTER LED TAILLIGHT ASSEMBLY IS DISPLAYING ALL THREE BANDS OF LED'S AT ALL TIMES, INSTEAD OF ONLY WHEN BRAKING. THE CORRECT DISPLAY WITHOUT BRAKING IS ONLY THE CENTER LED BAND. ALSO, AT RANDOM TIMES, THE THREE LED BANDS FLASH AS IF A TURN SIGNAL IS ACTIVATED, WHEN IT IS NOT. THESE CONDITIONS CAUSE OTHER DRIVERS TO NOT UNDERSTAND WHETHER THE CAR MIGHT BE BRAKING OR TURNING, WHEN IT IS ONLY PROCEEDING STRAIGHT AHEAD. THIS IS AN INTEGRATED LED TAILLIGHT ASSEMBLY THAT HAS NO REPLACEABLE BULBS. THE ENTIRE ASSEMBLY MUST BE REPLACED BY A DEALER AT A COST OF $500.00 BULBS CANNOT BE REPLACED BY AN OWNER, EVEN IN AN EMERGENCY. THE LEFT SIDE (DRIVER SIDE) OUTER LED ASSEMBLY OPERATES CORRECTLY, WITH THE CENTER BAND OF LED'S OPERATIVE AND THREE BANDS LIGHTING ONLY WHEN BRAKING. THIS ADDS TO THE CONFUSION OF OTHER DRIVERS FOLLOWING THE VEHICLE. FORD MOTOR AND LINCOLN DIVISION REFUSE TO ACKNOWLEDGE A PROBLEM, AND STATE THAT UNLESS IT IS WITHIN A WARRANTY PERIOD, NO REPLACEMENT WILL BE MADE TO CORRECT THE PROBLEM. IT HAS BEEN REPORTED TO LINCOLN MOTOR DIVISION FOR THE PAST 18 MONTHS AND THE PROBLEM CONTINUES TO DATE. *TR

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. WHILE DRIVING IN REVERSE, THE VEHICLE ACCELERATED INADVERTENTLY. THE CONTACT CRASHED THE VEHICLE INTO A TOW TRUCK. THERE WERE NO INJURIES. AN INDEPENDENT MECHANIC REPAIRED THE ACCELERATOR PEDAL. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E028000 (EQUIPMENT). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE REVERSING, THE ENGINE RPMS INCREASED EXCESSIVELY AS THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE CRASHED INTO TWO OTHER VEHICLES. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC BUT A DIAGNOSTIC WAS NOT PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 22,464.

I TOOK MY 2010 LINCOLN IN TO A LOCAL GARAGE FOR ANNUAL STATE INSPECTION. I WAS TOLD THAT IT WOULD NOT PASS INSPECTION DUE TO BOTH REAR BRAKE LIGHTS NOT FUNCTIONING WHEN PARKING/HEADLIGHTS ARE ON. I THEN TOOK IT TO AN AUTHORIZED FORD DEALER. THEY ALSO FAILED IT FOR A SAFETY INSPECTION STICKER AND I WAS TOLD THAT I NEEDED BOTH REAR QUARTER MOUNT LED TAIL LIGHTS. THEY WOULD COST ME APPROXIMATELY $525. EACH. I HAVE BEEN FORCED TO LOOK FOR PROPERLY FUNCTIONING USED LIGHTS. I HAVE RETURNED 2 LIGHTS SO FAR BECAUSE THEY MALFUNCTIONED THE SAME AS MINE. THIS TELLS ME THAT MINE IS NOT AN ISOLATED CASE AND MANY LINCOLN MKZ DRIVERS ARE OPERATING UNSAFELY, UNKNOWN TO THEM. I FEEL THIS IS A DIRECT SAFETY HAZARD IN LIGHT THAT I WAS DRIVING WITHOUT ANY BRAKE LIGHTS FOR AN UNDETERMINED TIME. MY 2010 LINCOLN MKZ IS ONLY 6,000 MILES OVER THE WARRANTY PERIOD AND SAFETY RECALL SHOULD BE ISSUED BY FORD MOTOR CO. *TR

I WAS PARKED ALMOST PERPENDICULAR TO THE CURB (THAT WAS THE WAY THE PARKING SPOTS WERE SET.) I PUT THE CAR INTO REVERSE AND WAS ABOUT TO BACK OUT WHEN I SAW A CAR IN MY REAR VIEW. I QUICKLY SHIFTED INTO DRIVE AND PUT MY FOOT ON THE BRAKE. THE CAR SUDDENLY ACCELERATED FORWARD ABOUT A FOOT OR MORE BEFORE STRIKING A LAMP POST. THERE WAS EXTENSIVE DAMAGE TO THE RIGHT FRONT HEADLIGHT AS WELL AS THE BUMPER, GRILL AND HOOD. THE AIRBAGS DID NOT DEPLOY AND THERE WAS NO INJURY TO THE OTHER 2-PASSENGERS. THIS WAS NOT THE FIRST TIME THIS PHENOMENON HAS HAPPENED. THE SUDDEN SURGE HAS OCCURRED AT LEAST TWICE BEFORE. BOTH TIMES WHEN I WAS ON A HILL AND PUT MY FOOT ON THE BRAKE TO KEEP THE CAR FROM ROLLING BACK. *TR

IN A STOPPING SITUATION TODAY I HEARD A LOUD POP AND THEN LOST ALL BRAKE PRESSURE. I TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND THEY FOUND A RUBBER FLEX HOSE RIGHT OFF THE MASTER CYLINDER HAD BLOWN OUT. THIS IS IN AN AREA THAT IS NOT VERY EASY TO GET TO NOR IS IT NEAR THE BOTTOM WHERE SALT AND ROAD DEBRIS CAN GET TO. MY VEHICLE IS OUT OF WARRANTY BY 2,391 MILES. I CALLED THE FORD LINCOLN MERCURY HOTLINE AND THEY SAID I WAS OUT OF WARRANTY AND THERE WAS NO RECALLS ON THIS SITUATION. I COULD HAVE BEEN IN A BAD ACCIDENT OR HIT A CHILD IT WAS VERY SCARY. THIS SHOULD BE INVESTIGATED DUE TO THE NATURE OF LOSING BRAKES IS NOT SAFE. HOPEFULLY THIS DOES NOT HAPPEN TO ANYONE WHERE THERE IS AN INJURY. THIS SHOULD BE CHECKED FOR A POSSIBLE RECALL. THANK YOU IN ADVANCE. *TR

THE PARKING BRAKE ON MY LINCOLN MKZ WILL NOT HOLD THE VEHICLE ON A SLOPE. THE DEALER AND FORD MOTOR COMPANY SAY THAT THERE IS NOTHING THAT CANE BE DONE ABOUT IT. ACCORDING TO THEM, THE BRAKE IS DESIGNED TO FUNCTION WHEN THE TRANSMISSION IS IN PARK. THAT DOES NOT COMPLY WITH THE FEDERAL REGULATIONS FOR PARKING BRAKES WHICH ARE QUITE CLEAR. THEY STATE THAT EVERY COMBINATION OF MOTOR VEHICLES MUST BE EQUIPPED WITH A PARKING BRAKE SYSTEM ADEQUATE TO HOLD THE VEHICLE OR COMBINATION ON ANY GRADE ON WHICH IT IS OPERATED, UNDER ANY CONDITION OF LOADING IN WHICH IT IS FOUND ON A PUBLIC ROAD (FREE OF ICE AND SNOW). THERE IS NO MENTION OF THE TRANSMISSION OR PARK IN THAT DESCRIPTION. THE VEHICLE IS QUITE DANGEROUS. PROPERTY AND PEOPLE WILL BE DAMAGED AND HURT. THE SAME BRAKING SYSTEM IS USED ON THE FORD EDGE. ...UPDATED 11/07/12 *BF

EXCESSIVE HEATING OF HEATED/COOLED FRONT SEATS AT APPROX. 40,000 MILES. TEMPERATURE TOO HIGH TO TOUCH. AT 50,600 MILES, DCSM MODULE UNDER THE DRIVER SEAT AND ASSOCIATED PIGTAIL WIRING BURNED UP, MELTING CONNECTOR AND WIRING. DEALER EVALUATED PRIOR OVER HEATING OF BOTH DRIVER AND PASSENGER SEATS AS NORMAL AT APPROX. 40,000 MILES. *TR

BACKED CROOKEDLY INTO PARKING SLOT IN PUBLIC PARKING LOT. TRIED TO STRAIGHTEN CAR IN SLOT BY SLOWLY MOVING FORWARD. CAR ON ITS OWN LURCHED AHEAD AT HIGH RATE OF SPEED; BRAKES HAD LITTLE EFFECT AND I STRUCK A PARKED CAR. SOMEHOW SHIFTED INTO REVERSE AND CAR ON ITS OWN GAINED FEROCIOUS SPEED TRAVELING BACKWARDS. THIS FORWARD, THEN BACKWARD PATTERN CONTINUED ON ITS OWN WHILE I STRUGGLED TO CONTROL THE STEERING WHEEL. IN REVERSE, CAR CONTINUED GAINING SPEED BEYOND MY CONTROL, WHEELING ABOUT THE PARKING LOT AND STRIKING 3 OR 4 ADDITIONAL AUTOS. DURING ALL THIS TIME THE CAR SHOT MOSTLY BACKWARD AT INCREASINGLY FASTER SPEEDS IN WIDE ARCS, IN PINBALL FASHION. EVENTUALLY THE REPEATED HAMMERING BY MY CAR AGAINST OTHER PARKED VEHICLES SLOWED MY CAR ENOUGH THAT I COULD BRAKE FINALLY, AND TURNED OFF THE ENGINE. ALTOGETHER MY AUTO HAD STRUCK AND SERIOUSLY DAMAGED 6 OTHER VEHICLES. ACCELERATOR SEEMED STUCK DURING THE EVENT, AND BRAKES HAD NO EFFECT UNTIL CAR'S SPEED WAS SUFFICIENTLY SLOWED--BEFORE OPERATING. DAMAGE TO MY AUTO, PARTICULARLY THE ENTIRE FRONT END--GRILL AND FRONT FENDERS--WAS EXTENSIVE. *TR