2010 LINCOLN MKZ Complaints

DRIVING AT 35 MPH, TRIED TO SLOW DOWN FOR A STOP LIGHT. CAR WOULD NOT SLOW, BRAKES WERE INEFFECTIVE AGAINST THE MOTOR THAT WAS STUCK ACCELERATING. I PUT CAR IN NUETRAL ( AS CAR ENGINE RACED) AND COASTED INTO A BUSINESS PARKING LOT. I SHUT OFF CAR AND RESTARTED. ENGINE REVS WERE NORMAL. I PUT CAR BACK INTO DRIVE AND DROVE BACK TO WORK, THE RPM'S WERE SURGING, BUT NOT OUT OF CONTROL THIS TIME. *TR

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. WHILE ATTEMPTING TO PARK AT APPROXIMATELY 5 MPH, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE DID NOT RESPOND. THE VEHICLE CRASHED INTO A BRICK WALL CAUSING DAMAGE TO THE FRONT END OF THE VEHICLE. THE PASSENGER SUSTAINED BRUISING AND THE VEHICLE WAS TOWED TO A LOCAL AUTO BODY SHOP. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 10/18/11*LJ UPDATED 3/30/12 *CN

MY 2010 LINCOLN MKZ CAR WAS STRUCK IN THE DRIVERS DOOR ON 15 APRIL 2011 BY ANOTHER CAR AT AN ESTIMATED 45 MPH. SIDE IMPACT AIRBAGS FAILED TO DEPLOY RESULTING IN DRIVER AND PASSENGER BEING BADLY INJURED. BOTH VEHICLES WERE TOTALED. *TR

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED WHILE STOPPED AT A TRAFFIC LIGH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. DURING THE CRASH THE FRONT DRIVER AND PASSENGER SEATS COLLAPSED BACKWARD. THE CONTACT AND THE PASSENGER SUFFERED INJURIES AND WERE TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 33,700.

WHILE BACKING INTO A PARKING SPOT, THE CAR'S REAR SENSORS SOUNDED. SINCE I THOUGHT THERE WAS STILL 3 OR 4 FEET OF SPACE TO A CHAIN LINK FENCE BEHIND THE CAR, I GOT OUT TO INVESTIGATE. THERE WAS ROOM, SO I GOT BACK INTO THE CAR & CONTINUED TO BACK UP SLOWLY WHILE LOOKING OUT THE OPEN DRIVER DOOR. WHEN I APPLIED THE BRAKE, THE CAR WOULD NOT STOP. I APPLIED THE BRAKES A FEW MORE TIMES, BUT STILL COULDN'T GET THE CAR TO STOP. I BELIEVE I MOVED MY RIGHT FOOT MORE TO THE LEFT & TRIED TO STOP AGAIN. WHEN THAT DIDN'T STOP THE CAR, IN DESPERATION I MOVED MY FOOT TO THE RIGHT, PRESSING FIRMLY ONCE OR TWICE. AT THAT POINT, MY FOOT EITHER SLIPPED OFF THE BRAKE PEDAL ON TO THE GAS PEDAL OR EVEN POSSIBLY HIT THE GAS PEDAL DIRECTLY. THE CAR LURCHED BACKWARD, KNOCKING THE FENCE DOWN & DAMAGING THE DRIVER DOOR. MY WIFE & I WERE IN THE CAR,BUT SUFFERED NO INJURY. NO OTHER PEOPLE OR VEHICLES WERE INVOLVED AT ALL. THE CAR WAS REPAIRED AT RIVERHEAD FORD IN RIVERHEAD, NY & THE CLAIM HAS BEEN PAID BY ALLSTATE. MY WIFE & I HAD EXPERIENCED NO BRAKE PROBLEM PRIOR TO 6/24/10, & RIVERHEAD FORD FOUND NO BRAKE PROBLEM WHEN THE CAR WAS REPAIRED. MY CONCERN IS THAT THERE MIGHT BE A SPORADIC ABNORMALITY CAUSED BY THE BRAKES OR TRANSMISSION OR COMPUTER, & POSSIBLY OTHER VEHICLES HAVE BEEN REPORTED WITH A SIMILAR PROBLEM. *TR

WE PURCHASED A 2010 LINCOLN MKZ LAST YEAR FOR MY WIFE. AS SOON AS I DROVE IT OFF THE LOT I REALIZED THERE WAS A DRIFT TO THE RIGHT. WE DO NOT DRIVE THE CAR OFTEN AND WE DECIDED TO LET IT GO UNTIL THE FIRST RECOMMENDED CHECKUP. IT WAS CHECKED AND THE ALIGNMENT WAS FOUND TO BE IN SPECS AS PER FORD. THERE WAS ALSO A LETTER TO THE DEALERS STATING THAT THE DRIFT WAS A "CHARACTERISTIC" OF OTHER FRONT WHEEL DRIVE FORD PRODUCTS AND THERE IS "NO PROBLEM" WITH THE VEHICLE! I HAVE CONTACTED FORD EVER SINCE THE SERVICE AND THEY WILL DO NOTHING TO REPAIR IT. IF I LOOK AWAY AND DON'T REALIZE I HAVE EASED THE PRESSURE OF HOLDING THE WHEEL, THE CAR CHANGES LANES TO THE RIGHT AT ANY GIVEN TIME. NEVER TO THE LEFT WITH "ROAD CROWN IN THE ROAD, CROSSWINDS" OR WHATEVER AS DESCRIBED IN THE LETTER FROM FORD. AS OF YESTERDAY'S PHONE CALL, THE CUSTOMER REPRESENTATIVE SAID THERE IS NOTHING THAT FORD WILL DO TO CORRECT THIS PROBLEM SINCE IT IS A "CHARACTERISTIC" OF THE VEHICLE!!!! AS PER THEIR NOTICE, THIS IS CHARACTERISTIC OF NOT ONLY THE MKZ MODEL BUT ALSO THE 2006 ZEPHYR, 2006-2010 FUSION/MILAN, AND THE 2007-2010 MKZ AS WELL. I DO WISH YOU CAN INVESTIGATE THEM AND CORRECT THIS SAFETY PROBLEM SINCE MY WIFE AND I PLAN ON DOING A LOT OF TRAVELING THIS SUMMER WITH THE CAR AND I'M ACTUALLY AFRAID TO DRIVE IT ON TRIPS. *TR