2010 LINCOLN MKZ Complaints

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED HE HAD TO PUMP THE BRAKES MULTIPLE TIMES UNTIL IT STARTED TO WORK PROPERLY. THE VEHICLE WAS TAKEN THE NISSAN DEALER WHERE HE WORKS AND HAD THE BRAKE MASTER CYLINDER AND BRAKE BOOSTER REPLACED. THE BRAKE LINES WERE FLUSHED. THE CONTACT CALLED VARSITY LINCOLN (49251 GRAND RIVER AVE, NOVI, MI 48374; (248) 305-5300) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

AFTER BRAKING IN AN EMERGENCY SITUATION THE BRAKE PEDAL HAS EXCESSIVE TRAVEL WHICH IS EXACTLY AS DESCRIBED IN SAFETY RECALL 19V904000. I CHECKED THE VIN AND THIS VEHICLE IS NOT LISTED AS BEING INCLUDED IN THE RECALL BUT IT DEFINITELY HAS THE PROBLEM. I SPOKE WITH FORD AND UNLESS THE RECALL INCLUDES THIS VIN THEY WILL NOT REPAIR AS A RECALL, BUT RATHER AT MY EXPENSE. I WAS TRAVELLING IN THE MIDDLE LANE OF A 3 LANE HIGHWAY GOING APPROXIMATELY 60 MILES PER HOUR AND THE VEHICLES IN FRONT OF ME BRAKED HARD CAUSING ME TO BRAKE HARD AS WELL. IT WAS A RAINY MORNING AND THE ABS ACTIVATED AND I FELT THE BRAKE PEDAL SOFTEN AND GO DOWN ABOUT ANOTHER INCH WHERE IT STILL PROVIDED BRAKING BUT I CAN FEEL THAT IT IS LOWER THAN BEFORE AND THERE IS A POINT AT WHICH I CAN FEEL THE BRAKES BUT STILL NEED TO DEPRESS FURTHER TO ACHIEVE GOOD STOPPING. THIS IS THE THIRD TIME THAT THIS HAPPENED. PREVIOUS TIMES THE BRAKES SEEMED OK THE NEXT DAY. THIS TIME I CAN STILL FEEL THAT THERE IS SOMETHING VERY DIFFERENT.

I HAVE BEEN NOTIFIED SOME TIME AGO ABOUT A SAFETY RECALL FOR MY BRAKES AND A REMEDY WAS SUPPOSED TO BE AVAILABLE 'LATE 1ST QUARTER 2020'. IT IS NOT PAST THE 2ND QTR OF 2020 AND STILL NO REMEDY OR NOTIFICATION BY FORD. WHAT IS THEIR HOLD UP?? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

PASSENGER SIDE HEADLIGHT LOW BEAM GOES OFF WITH NO INDICATION DOES NOT MATTER WHETHER STOPPED OR MOVING. THE ONLY WAY TO GET IT BACK ON IS TURN LIGHTS OFF AND TURN BACK ON BUT IT DOES IT REPEATEDLY PER TRIP. DOES NOT MAKE A DIFFERENCE IF THE CAR IS MOVING OR NOT. TOOK TO DEALER APPROX. THREE TIMES BUT COULD NOT FIND REASON FOR PROBLEM. DEALER SUGGESTED TO REPLACE ENTIRE HEADLIGHT COMPONENT AT A COST OF APPROXIMATE $3000. FIRST THE COST IS EXTREMELY HIGH, SECOND I DON'T UNDERSTAND WHY THERE IS NO ANSWER TO WHY THIS IS HAPPENING. *TR

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE WENT OVER A BUMP IN THE ROADWAY AND LOST THE BRAKING ABILITY. NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER DOWNS FORD INC, 360 NEW JERSEY AVE 37, TOMS RIVER, NJ 08753, WHERE IT WAS DETERMINED THAT HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,400. *BF CONSUMER STATED HER FAMILY REMEMBER HAS THE SAME MODEL, HAS RECEIVED A RECALL BUT SHE DIDN'T.*JB

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO REMEDY THE RECALL WAS NOT YET AVAILABLE. NORTH PARK LINCOLN LOCATED AT 9207 SAN PEDRO AVE, SAN ANTONIO, TX 78216, (210) 341-8841, WAS CONTACTED BY PHONE AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE REPAIRED HOWEVER, UPON ARRIVAL TO THE DEALER IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ONE EVENING I GOT INTO MY CAR AND WAS HEADING HOME FROM WORK WHEN I USED THE BRAKES AND THEY WENT ALL THE WAY TO THE FLOOR. I HAD NO BRAKES. THE PART I REPLACED WAS THE HYDRAULIC BRAKE CONTROL UNIT. IT COST ME ALMOST 700.00 TO REPAIR. I HAVE THE PROPER PAPERWORK IF YOU NEED TO SEE THE REPAIR ORDER. PRETTY IRONIC THAT THE RECALL WILL BE COMING OUT BUT THEY SAY MY CAR WASN'T AFFECTED. I COULD HAVE BEEN IN A SEVERE ACCIDENT. I AM LOOKING FOR REIMBURSEMENT ON THE MONEY I SPENT. LINCOLN HAS DONE A GREAT JOB WITH ALL OTHER ISSUE THAT HAVE COME UP.THANK YOU FOR YOUR TIME AND I'M SURE YOU WILL DO THE RIGHT THING AND STAND BEHIND YOUR PRODUCT.

THE RADIO BLEW OUT, AFTER LINCOLN INSTALLED THE AN AIRBAG THAT WAS RECALLED. IT'S SOUNDED LIKE A BODY DROP ON THE VEHICLE ALSO THE AIRBAG LIGHT CAME BACK ON.

TAKATA RECALL: THERE IS ONLY ONE LINCOLN DEALER REMAINING IN CENTRAL MASSACHUSETTS AND THEY KEEP TELLING ME THAT THERE ARE NO REPLACEMENT AIRBAGS FOR A 2010 MODEL LINCOLN MKZ SEDAN.WE HAVE BEEN TRYING TO SCHEDULE AN APPOINTMENT SINCE JULY 2017 AND I CALL MONTHLY AND KEEP GETTING THE SAME ANSWER. TIME TO ESCALATE THIS TO NHTSA

2010 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS