2010 LINCOLN MKZ Complaints

TAKATA RECALL : IT HAS BEEN WELL OVER A YEAR SINCE THE INITIAL NOTIFICATION AND STILL NO END IN SIGHT FOR THE REPLACEMENT. MY CAR HAS NO VALUE, CONTINUES TO AGE AND I CANNOT SELL/TRADE IT IN FOR SOMETHING ELSE DUE TO THE AIRBAG RECALL. WHAT AM I TO DO?

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME. THE DEALER (MALOUF FORD OF NORTH BRUNSWICK, 732-951-0400, LOCATED AT 2210 US HWY 1 N BRUNSWICK, NJ 08920) STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. WHILE DRIVING ON A ROCKY DRIVEWAY, THE VEHICLE SKIDDED TO THE LEFT AND ACCELERATED AT A HIGH RATE OF SPEED. THE VEHICLE CRASHED INTO A DITCH. THE DRIVER SUSTAINED A HEAD INJURY. THE FRONT PASSENGER SUSTAINED BACK AND SPINAL PAIN. A FOUR YEAR OLD CHILD OCCUPANT, WHO WAS WEARING A SEAT BELT, EXPERIENCED WHIPLASH. ALL OCCUPANTS RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS), BUT THE CONTACT WAS NOT NOTIFIED OF THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 198,000. *TT UPDATED 12/12/18*JB

I WAS NOTIFIED OF THIS RECALL FOR AIRBAGS AND TOLD TO GET A RENTAL CAR AS MY CAR IS NOT SAFE. MY CAR HAS BEEN SITTING SINCE 6/04/18 (130 DAYS) I AM STUCK DRIVING A FORD FUSION WITH LITTLE TO NO OPTION WHILE I MAKE A PAYMENT ON A CAR THAT I DO NOT GET TO ENJOY. MY CAR IS IN MY DRIVEWAY AND IN THE WAY IT IS SITTING AND NOW WON'T START. I HAVE ASKED THE DEALERSHIP FOR ANY UPDATES AND THEY DO NOT RESPOND, I SENT EMAILS AND THEY ARE IGNORED. WINTER IS COMING AND I WANT MY HEATED SEATS AND AWD. ENOUGH IS ENOUGH,.

TAKATA RECALL - RECEIVED INITIAL RECALL NOTICE JUNE 2016. (SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384) CALLED DEALER AND WAS TOLD WHEN PART IS AVAILABLE WE WOULD BE NOTIFIED. RECEIVED SECOND NOTICE DECEMBER 2017. CALLED DEALER AND WAS AGAIN TOLD WHEN PART IS AVAILABLE WE WOULD BE NOTIFIED. MAY 2018 RECEIVED THIRD NOTICE WHICH INCLUDED INFORMATION ABOUT CAR RENTAL OPPORTUNITY. WE RESEARCHED OFFER AND DECIDED TO BEGIN PROCESS. FOURTH NOTICE RECEIVED JULY 2018. DEALER MADE APPOINTMENT FOR A RENTAL CAR AND WE BEGAN RENTAL ON AUGUST 7, 2018. OUR LINCOLN IS STORED IN OUR GARAGE SINCE AUGUST 7. MILEAGE AT TIME OF STORAGE 104,480. WE ARE NOW DRIVING OUR FOURTH RENTAL CAR (FIRST THREE WERE NOT ACCEPTABLE) AND HEADING TO OUR SECOND INSPECTION BY THE RENTAL COMPANY OCTOBER 6, 2018. WE CALL THE DEALER ONCE EACH WEEK TO ASCERTAIN WHEN THE PART IS EXPECTED AND ARE TOLD THAT THE PART IS UNIQUE TO OUR CAR AND WE MUST WAIT UNTIL THE MANUFACTURER GETS TO OUR MAKE AND MODEL. FIFTH RECALL NOTICE RECEIVED SEPTEMBER 2018. DEALER: HANSEL FORD LINCOLN, 3075 CORBY AVENUE, SANTA ROSA CA 95407 707.543.7460 CAR RENTAL: ENTERPRISE, 2979 CORBY AVENUE, SANTA ROSA CA 95407 707.579.5664

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT CALLED JIM BASS FORD AT (325) 949-4621 (LOCATED AT 4032 W HOUSTON HARTE EXPY, SAN ANGELO, TX 76901) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (ALLAN VIGIL FORD/LINCOLN, 6700 MOUNT ZION, MORROW, GA 30260) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL: FORTUNATELY, MY AUTO HAS NOT YET BEEN IN A SITUATION THAT WOULD CAUSE THE FRONT AIRBAGS TO DEPLOY, HOWEVER, LACK OF ACTION ON THIS AIRBAG RECALL IS CAUSING ME ECONOMIC HARDSHIP. I DESIRE TO OBTAIN A NEW VEHICLE, BUT AM UNABLE TO TRADE IN THE 2010 LINCOLN AS THE DEALER SAID THEY CANNOT SELL A VEHICLE UNDER AN ACTIVE RECALL, AND NO PARTS ARE AVAILABLE TO RECTIFY THE SITUATION. I'VE REQUESTED AN UPDATE FROM THE FORD DEALER IN HUTCHINSON, MN MULTIPLE TIMES, AND HAVE VERY RUDELY BEEN TOLD THERE ARE NO REPLACEMENT PARTS AND TO STOP ASKING. SO, I CAN'T SAFELY DRIVE MY CAR, SELL MY CAR, OR REPAIR IT! THE TRADE IN VALUE HAS DRAMATICALLY DECREASED IN THE YEAR I'VE BEEN TRYING TO GET RID OF THE VEHICLE. THIS TAKES CORPORATE IRRESPONSIBILITY TO A WHOLE NEW LEVEL. WHAT IS TAKING SO LONG, AND WHY IS FORD AND ITS DEALERSHIPS BEING ALLOWED TO BE SO RUDE AND IRRESPONSIBLE?

TAKATA RECALL PARTS STILL NOT AVAILABLE, AND NO COMMUNICATION FROM FORD REGARDING THE STATUS OF RECALL.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT CALLED STEET-PONTE FORD LINCOLN AT 315-736-3381 (LOCATED AT 5074 NY-5A, YORKVILLE, NY 13495) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.