2014 LINCOLN MKZ HYBRID Complaints

The contact owns a 2014 Lincoln MKZ Hybrid. The contact stated that while driving approximately 10 MPH, the braking system malfunctioned, and the brake pedal was depressed and extended to the floorboard, causing the vehicle to drive out into the intersection. Upon inspection, it was discovered that brake fluid had leaked from the vehicle and the brake fluid warning light was illuminated. The cause of the failure was not yet determined. The local dealer was notified of the failure. The contact was informed that parts for NHTSA Campaign Number: 23V162000(Service Brakes, Hydraulic) were not yet available. The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer was not yet notified of the failure. The failure mileage was 114,000.

The contact owns a 2014 Lincoln MKZ Hybrid. The contact stated that while her husband was driving 20 -30 MPH and approaching a traffic light, the brake pedal was depressed, but failed to respond and went down to the floorboard. There was no warning light illuminated. The contact's husband pumped the brake pedal until the brakes responded. The contact's husband was able to continue driving. The contact's husband purchased brake fluid and added to the reservoir however, the fluid started leaking onto the ground. The vehicle was taken to an independent mechanic. The vehicle was not diagnosed nor repaired. The contact later received recall notice of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000. VIN tool confirms parts not available.

The contact owns a 2014 Lincoln MKZ Hybrid. The contact stated while driving approximately 5 MPH, the power steering failed. The contact stated that the ABS and traction control warning lights were illuminated. The contact stated that she stopped the vehicle and turn off and restarted several times and the vehicle regained normal functionality. Additionally, the contact stated that the brake pedal had become firm while driving at various speeds. The contact stated that she depressed the brake pedal to the floorboard and heard an abnormal snapping sound and the brake functionality returned. The contact stated that the ABS and traction control lights were illuminated. Additionally, the contact noted that when she placed the vehicle into park(P) with the engine running, the shift indicator would jump out of park(P) into drive(D) or into reverse(R). The contact stated that the vehicle would move in the direction of the gear that was inadvertently stated. The contact stated that the failures were intermittent but recurred several times. The contact researched online and related the failures to NHTSA Campaign Number: 15V250000 (Steering), 22V011000 (Service Brakes, Hydraulic), and 13V594000 (Power Train). The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 161,280.

The contact owns a 2014 Lincoln MKZ Hybrid. The contact stated while driving approximately 5 MPH and accelerating from a stop at a traffic signal the vehicle stalled in the middle of traffic. The contact placed the vehicle in park(P) and attempted to restart the vehicle. The contact stated that several attempts were needed to restart the vehicle. The contact heard an abnormal sound coming from the engine compartment. The contact stated that the check engine warning light was illuminated. The contact had not taken the vehicle to a local dealer. The vehicle had not been diagnosed or repaired. The contact stated that the failure was intermittent. The contact only owned the vehicle for 30 days. The contact researched online and related the failure to NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline). The manufacturer had not been informed of the failure. The failure mileage was approximately 82,000.

The contact owns a 2014 Lincoln MKZ Hybrid. The contact stated while having the vehicle serviced, the lug nuts were unable to be removed from the wheels due to swelling. The vehicle was diagnosed by a local tire dealer with failure of the lug nuts. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 65,000.

PANORAMIC ROOF ASSEMBLY USES PLASTICS TRIM PIECES ON EXTERIOR THAT DELAMINATE OVERTIME. THEY ARE ONLY USED IN THE PANORAMIC ASSEMBLY ( FRONT AND TWO SIDE ASSEMBLY FOR TRACK SYSTEM IN REAR OF VEHICLE). THIS CAR IS WASHED NORMALLY AND SHOULD NOT SHOW THAT MUCH WEAR. IF THIS WAS POWDER COATED LIKE THE REST OF THE VEHICLE. THERE WOULD BE NO COLOR ISSUE OR DELAMINATE.

TRIED TO STOP AT INTERSECTION AND BRAKES DID NOT WORK. KEPT PUSHING DOWN ON BRAKE WITH BOTH FEET STILL COULD NOT STOP. I SLAMMED INTO BACK OF A TRUCK AT INTERSECTIONCAUSING BAD DAMAGE TO MY CAR. I WANT FORD LINCOLN MOTOR CO. TO PAYFOR DAMAGES AND REPAIR MY CAR. IT WAS NOT MY FAULT AND I SHOULD NOT HAVE TO PAY FOR CAR TO BE FIXED WHAT ABOUT LIABILITY INSURANCE? IT WILL ALSO RAISE MY INSURANCE NOW BECAUSE EVERYONE THINKS IT WAS MY FAULT. I WAS TOOK TO HOSPITAL AND DID NOT GET TO TELL MY SIDE OF WHAT HAPPENED. I WAS ON INTERSTATE COMING UP TO RED LIGHT. STARTED TRYING TO STOP BECAUSE LIGHT WAS RED I COULD NOT STOP NO MATTER WHAT I DID AND ENDED UP SLAMMING INTO BACK OF TRUCK PRACTICALLY DESTROYING MY CAR IN THE PROCESS. I WANT MY CAR FIXED.

TL* THE CONTACT OWNS A 2014 LINCOLN MKZ HYBRID. WHILE APPROACHING A RED LIGHT, THE CONTACT DEPRESSED THE BRAKE PEDAL WITH FULL FORCE, BUT WAS UNABLE TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE AND WAS ALSO REAR ENDED BY ANOTHER VEHICLE. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. CAVENAUGH FORD LINCOLN, LLC (2000 E HIGHLAND DR, JONESBORO, AR 72401) WAS CONTACTED AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 52,000.

BRAKES WOULD NOT WORK KEPT TRYING USING BOTH FEET AND WOULD NOT STOP CAR. ENDED UP HITTING TRUCK IN REAR CAUSING SEVERE DAMAGE TO MY CAR. I DO NOT WANT MONEY I WANT MY DAMAGES TO BE PAID SO MYCAR WILL BE BACK LIKE IT WAS BEFORE. WHAT CAN I DO WHEN MY BRAKES DID NOT RESPOND TO ME FRANTICALLY TRYING TO STOP?I WAS GOING DOWN AN INTERSTATE COMING UP TO INTERSECTION TRUCK WAS IN FRONT AND I SLAMMED INTO THE REAR WITH THE FRONT OF MY MKZ.

TL* THE CONTACT OWNS A 2014 LINCOLN MKZ HYBRID. WHILE STATIONARY, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AFTER THE CONTACT DEPRESSED THE BRAKE PEDAL. THE CONTACT CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK, BACK, AND PELVIS. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO SANTA MONICA FORD LINCOLN OF SANTA MONICA, CALIFORNIA. THE DEALER REQUESTED THAT THE COMPUTER SOFTWARE IN THE VEHICLE BE EXAMINED. THE BODY OF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 62,000. THE VIN WAS NOT AVAILABLE.