2019 LINCOLN NAUTILUS Complaints

PURCHASED CAR MARCH 23. ON MARCH 31, STOPPED TO GET GAS, WHEN RESTARTED THE CAR, THE INSTRUMENT PANEL WAS BLACK. DID NOT COME BACK UP UNTIL NEXT DAY. THIS HAS REPEATED ON MAY 15TH, MAY 29TH, JUNE 26TH AND AUG 3RD. NAVIGATION SCREEN HAS FROZEN TWICE, APRIL 16TH AND AUG 2ND. I HAVE HAD IT INTO THE DEALER EACH TIME, KEPT IT FOR NEARLY 2 WEEKS AFTER THE JUNE 26TH EVENT AND HAVE YET TO DUPLICATE THE PROBLEM OR IDENTIFY IT. PROBLEMS PRESENT WHEN STARTING THE CARD, AND DISAPPEAR AFTER THE CAR HAS BEEN TURNED OFF BUT ONLY AFTER A PERIOD OF TIME (MEANING IF I TURN IT OFF AND ON IMMEDIATELY, IT DOES NOT FIX THE ISSUE).

ON MULTIPLE OCCASIONS THE HILL START ASSIST AND FORWARD COLLISION WARNING BOTH FAILED AT THE SAME TIME. FOLLOWING THAT, WHEN RESTARTING THE VEHICLE, THE INSTRUMENT CONTROL PANEL FAILS TO ILLUMINATE. THIS DISABLES THE VIEW OF ANY OF THE CONTROL PANEL NOTIFICATIONS, ALONG WITH THE SPEEDOMETER. WHILE THE INSTRUMENT CONTROL PANEL IS DISABLED, THE SUPPLEMENTAL RESTRAINT FAILURE NOTIFICATION APPEARS SEVERAL TIMES. RESTARTING THE VEHICLE DOES NOT SEEM TO REMEDY THE PROBLEM, IT TYPICALLY TAKES 24 HOURS BEFORE THE FUNCTION RETURNS.

19C03 RECALL WAS PERFORMED ON 4/22/19 AND THE INSTRUMENT PANEL HAS GONE BLANK 7 TIMES OVER THE PAST 30 DAYS AND HAS BEEN IN THE LOCAL DEALERSHIP FOR A TOTAL OF 3 TIMES. I AM TOLD THAT THEY DO NOT HAVE A FIX. SOMETIMES THE SCREEN IS BLANK ON START UP AND SOMETIMES IT GOES BLANK WHILE DRIVING. IN EVERY CASE AFTER ABOUT 20 MINUTES THE SCREEN WILL BEGIN TO OPERATE CORRECTLY. THERE IS NO PATTERN AS TO WHEN THIS ISSUE WILL OCCUR SO IT HAS BEEN IMPOSSIBLE TO GET IT TO THE DEALERSHIP WHEN IT IS BLANK. THIS HAPPENED ON MAY 1,6,7,15,17,19,AND 21.THIS IS A SERIOUS SAFETY ISSUE. HOPEFULLY LINCOLN WILL HAVE THIS ISSUE RESOLVED SOON.

STARTED CAR AND INSTRUMENT PANEL WAS BLACKED OUT. RESTATING CAR DID NOT CORRECT IT SO HAD NO VISIBILITY TO ANYTHING FROM THE INSTRUMENT PANEL DISPLAY.

I WAS DRIVING ON 3/22/19 AT A SPEED OF 55. I HAD BEEN DRIVING FOR APROX 30 MIN WHEN MY ENTIRE INSTRUMENT PANEL WENT DARK. IT STAYED DARK FOR 2 MIN AND THEN CAME BACK ON AND KIND OF RE-BOOTED ITSELF.

HEADLIGHTS. THE HEADLIGHTS DURING THE NIGHT WHEN IN AUTO MODE WILL FLASH THE HIGH BEAMS WITHOUT INDICATION ON THE DASH. THE FLASHING LIGHTS CAUSE DISTRACTIONS ON THE ROADS WHILE DRIVING, BLINDING ONCOMING TRAFFIC AND SIGNALING OTHER DRIVERS. THE VEHICLE DOES HAVE AUTO HIGH BEAM FEATURE BUT THE HEADLIGHTS ARE FLASHING WHEN TRAFFIC IS PRESENT IN WELL LIT AREAS. THIS IS A MAJOR SAFETY CONCERN AND HAS BEEN ADDRESS WITH LINCOLN WHO HAS FAILED TO ADDRESS THE ISSUE. VEHICLE LIGHTING IS A HUGE SAFETY ISSUE AND HAS THE POTENTIAL TO CAUSE A DEADLY ACCIDENT ON THE ROADS. IN INCLEMENT WEATHER CONDITIONS SUCH AS "FOG" COULD BLIND THE DRIVER OR OTHER DRIVERS AND CAUSE A CRASH. THERE HAS BEEN OTHER LINCOLN NAUTILUS BROUGHT IN FOR THE SAME ISSUES AND WE ARE BEING TOLD THAT IT IS OUR VISION AND NOT THE VEHICLE. I HAVE A RECORDING OF THE VEHICLE IN MOTION AT HIGHWAY SPEEDS FLASHING THE HIGH BEAM LIGHTS IN WELL LIT CONDITIONS WITH TRAFFIC. THIS WAS NOTICED WHEN THE VEHICLE ONLY HAD LESS THAN 1K MILES ON IT AND CONTINUES TO DO SO. I WAS ALSO FLAGGED BY POLICE FOR FLASHING LIGHTS AND LINCOLN TOLD ME THAT IF IT HAPPENS AGAIN TO LET THE OFFICER KNOW THAT I HAD IT SERVICED. IF I CAUSE AN ACCIDENT I WILL FILE A LAWSUIT AGAINST FORD MOTOR COMPANY AND/OR LINCOLN MOTOR COMPANY.