2019 LINCOLN NAUTILUS Complaints

The backup warning at times doesn't alert you to cross-traffic. Also the backup camera image is terrible in the daytime and at night is almost impossible to see the image quality is so bad.

With booster seats in rear seat, passenger side seat belt is extremely difficult to snap in in place. Got extenders but will not work on passenger rear seat different than the other 2 rear buckles. Wife can not strap grand children in and I the grandfather have a hard time. Shouldn't all the belts be the same? No problems with the other's.

While driving down the road, the outside mirrors folded inward, thus unable to see traffic passing to left or right

The contact owns a 2019 Lincoln Nautilus. The contact stated that the front driver’s side seat belt failed to unlatch as designed. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The failure recurred. The manufacturer was not informed of the failure. The failure mileage was approximately 20,000.

TL* THE CONTACT OWNS A 2019 LINCOLN NAUTILUS. THE CONTACT STATED THAT THE INSTRUMENT PANEL WOULD INTERMITTENTLY GO BLANK UPON START-UP OF THE VEHICLE. THE CONTACT STATED THAT THE INSTRUMENT PANEL WOULD REMAIN BLANK THROUGHOUT THE DURATION OF THE DRIVE AND WOULD RESUME NORMAL FUNCTION THE NEXT DAY. THE CONTACT HAD TAKEN THE VEHICLE TO TUTTLE-CLICK LINCOLN (43 AUTO CENTER DR SUITE B, IRVINE, CA 92618) ON NUMEROUS OCCASIONS HOWEVER, THE DEALER WAS UNABLE TO REPLICATE THE FAILURE AFTER MULTIPLE ATTEMPTS. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V076000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS THEN NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

12/30/20 STOPPED AT RED TRAFFIC LIGHT WITH FOOT BRAKE. ENGINE AND ELECTRICAL SHUT DOWN. VEHICLE WENT TO PARK AND WOULD NOT START AGAIN OR SHIFT OUT OF PARK. NOTHING WORKED! HAD TO BE TOWED TO LINCOLN DEALER. THE MILEAGE WAS 6,000! JULY 2020 I HAD COMPLAINED OF TRANSMISSION BANGING SHIFTING TO DRIVE OR REVERSE. DEALER SAID ALL WAS FINE. IT HAS BEEN 34 DAYS, DEALER REPLACE A MODULE WITCH DID NOT FIX PROBLEM. THEY ARE NOW REPLACING THE TRANSMISSION. THE INCIDENT OCCURRED AT A SHOPPING CENTER LIGHT TO ENTER HIGHWAY 525. APPROACHING THE SIGNAL VEHICLE WAS ONLY TRAVELING 2-3 MPH.

CRUISE WAS SET AT 79 MPH AND THE CAR SHUT DOWN WHILE THE VEHICLE WAS IN MOTION GOING STRAIGHT ON THE INTERSTATE IN THE FAR LEFT LANE. THIS OCCURRED 4 TIMES WITH A LOT OF TRAFFIC, VERY FEARFUL EXPERIENCE. THE CAR DIED WITHOUT ANY WARNING, I ONLY KNEW IT DIED BECAUSE IT STOPPED ACCELERATING. DEALERSHIP HAD IT FOR TWO WEEK FOLLOWING THE INCIDENTS. GAVE IT BACK TO ME EXPLAINED THAT NOTHING WAS WRONG WITH THE VEHICLE, AND THEN THIS SAME INCIDENT OCCURRED AGAIN ON 12/28/2020, AGAIN, CAUSING FEAR,. THIS VEHICLE IS IN NO WAY SAFE TO BE ON THE ROAD. I AM LUCKY TO BE ALIVE.

I WAS DRIVING IN THE LEFT LANE, OF A MULTI-LANE INTERSTATE. I HAD THE CRUISE CONTROL ON. THERE WAS A STANDARD-SIZED DUMP TRUCK IN THE LANE NEXT TO MINE, UP AHEAD. THE ROAD WAS STRAIGHT, WITH ONLY A SLIGHT INCLINE. THERE WERE NO VEHICLES IN FRONT OF ME FOR AT LEAST A HALF OF A MILE OR MORE, AND ALL TRAFFIC WAS RUNNING SMOOTHLY. AS I PASSED THE TRUCK, THE CAR SUDDENLY JAMMED ON THE BRAKES. I'M NOT SURE, BUT I EITHER INSTINCTIVELY HIT CANCEL ON THE CRUISE CONTROL, OR I PUT MY FOOT ON THE BRAKE. EITHER WAY, IT ARRESTED THE HARD BRAKING SITUATION. I NOTICED THAT THE SUN WAS AT MY 2 O'CLOCK POSITION, AND AS I BEGAN TO PASS THE DUMP TRUCK, ITS' SHADOW WAS THROWN ONTO MY VEHICLE. I'M SURMISING THAT PERHAPS THE COMPUTER THOUGHT THE SHADOW WAS AN OBJECT AND TOOK ACTION. REGARDLESS, THIS WAS AN ENORMOUS SAFETY ISSUE. HAD THERE BEEN A VEHICLE CLOSE BEHIND ME, IT WOULD HAVE CERTAINLY RESULTED IN A MASSIVE ACCIDENT. IF THIS CAR CONTAINS AN EVENT RECORDER, I WOULD BE HAPPY FOR YOU OR LINCOLN TO DOWNLOAD THE DATA. I HAVE LOST ALL CONFIDENCE IN THE "SAFETY" FEATURES OF THIS CAR, PARTICULARLY THE ACTIVE BRAKING SYSTEM / COLLISION AVOIDANCE SYSTEM. I HAVE NOTICED IN THE PAST, THAT IT WILL JAM ON THE BRAKES AS IT'S COMING AROUND A CURVE ON A MULTI LANE ROAD, WHEN IT DOESN'T "SEE" THAT THE CAR AHEAD OF ME, IS ACTUALLY IN ANOTHER LANE. I HAD LEARNED TO ANTICIPATE THAT BEHAVIOR, BUT NOT THE BEHAVIOR EXPERIENCED YESTERDAY, WITH THE ALL-OUT PANIC BRAKE. IF THERE IS ANYTHING I CAN DO TO HELP INVESTIGATE THIS INCIDENT, PLEASE CONTACT ME ASAP.

TRANSMISSION SHIFT RUFF. SOMETIMES THE TRANSMISSION ACT AS IF WANT CHANGE GEARS BUT DOESN'T. TRANSMISSION IS SLOW TO ENGAGE FROM REVERSE TO DRIVE. THE VEHICLE HAS A ROTTEN EGG SMELL AFTER IT GETS HOT.

DRIVING AND HEARD A LOAD BANG SIMILAR TO A GUNSHOT SOUND, SCARED THE SHI* OUT OF ME. HEARD IT A FEW MORE TIMES AND THEN HAD FRIENDS IN THE CAR AND THE SAME THING. SCARED ALL IN THE CAR AS WELL. SOUNDED LIKE IT WAS COMING FROM THE ROOF/ABOVE ME. FIGURED IT OUT THAT IT IS ONLY WHEN DRIVING FROM ONE LEVEL TO A DIFFERENT LEVEL SURFACE. LIKE DRIVING OUT OF A DRIVEWAY GOING OVER THE LITTLE EDGE TO THE MAIN ROAD SURFACE OR INTO /OUT OF A PARKING LOT. LEVEL/SURFACE ANGLING, THEN THE BANG... LOOKED OVER THE VEHICLE TO FIND A STRESS CRACK IN THE ROOF SURFACE.