2015 LINCOLN NAVIGATOR Complaints

There are some major transmission issues with my vehicle. The gears do not change properly causing the SUV to stall on the highway while I was driving 65 MPH. I took it to the Mark Ficken Ford Lincoln dealership for repair. They stated that the torque converter needed repair along with the 3rd gear and 5th gear clutch had issues. The thumping/grinding sound I've been hearing since I purchased the car from Mark Ficken. The dealership should cover the cost of these repairs. The vehicle has 110,000 miles on it. I purchased it pre-owned from the dealership.

When in park, vehicle fails to stay parked in some instances. For example, SUV has rolled forward (while in park): when parking on an incline or while unloading items from trunk, resting against bumper caused it to roll ahead and hit closed garage door in the garage, or when leaning on the SUV body outside vehicle it can disengage from park and start moving while shifter stays in P position. Emergency break stops movement. We started noticing the issue Jan 2022 and took it to Lincoln for service on 02/25/22 to investigate (after multiple accounts, same concern). They found no recognizable problem, stating vehicle might not have been in park to begin with. No parts were removed; only a visual & functional assessment. Paid an inspection bill with no resolution to safety concern. However, it re-occurred on 4/2/22. Because the concern is intermittent and cannot be replicated on demand it’s harder to predict when SUV will move. Using the emergency parking break as a safety back-up for now. Vehicle is available for further inspection. To date, no major damage caused. Yet, forgetting the manual break could result in a terrible situation at any time. All instances of rolling away have occurred after driver exited the vehicle. Level parking surfaces are not always available. Probably unrelated to the safety issue, there are strange electric bugs. Radio will turn on randomly while driving; tailgate will open on its own when SUV is parked. However, no warning messages have displayed for any of the safety or electrical issues described.

In a 55mph frontal crash the airbags failed to inflate to protect the driver. Severe damage to the front of the vehicle.

While driving the Lincoln navigator with only 96,000 miles, it chugged and rapidly reduced power, forcing me off the road. It happened 3 times in 2 days while I was on vacation at the Wisconsin dells. The Dealer said it was "throttle actuator failure" after the test was run. I replaced throttle body and gasket at the dealer for $425.10 on 07/27/2021. This should be part of a recall!! We could have been killed from the sudden loss of power, and all the traffic behind me that had to suddenly stop. It was very, very, scary. It came out of nowhere, with no fore warning. I had no idea what to do.

OVER THE PAST FEW WEEKS THE AIR CONDITIONER BLOWER ON MY 2015 LINCOLN NAVIGATOR WOULD JUST STOP WORKING. WE TOOK IT TO THE FIRESTONE COMPLETE AUTO CARE AND THEY SAID IT NEEDED FREON. $300 LATER, I WAS BACK ON THE ROAD. BUT A FEW HOURS LATER, THE BLOWER STOPPED WORKING AGAIN. I TOOK IT BACK AND AFTER INVESTIGATION FOUND A "SPECIAL SERVICE MESSAGE SSM47797" A POOR ELECTRICAL CONNECTION AT THE BLOWER MOTOR SPEED CONTROL. FIRESTONE SAID THE CONNECTION HAD "BURNED UP" AND IT SHOULD BE COVERED UNDER MY CERTIFIED USED CAR WARRANTY - BUT WHEN I CALLED WOODHOUSE LINCOLN MERCURY, THEY SAID IT WAS "JUST A SSM" AND IT WOULD NOT BE COVERED. IN ADDITION, THEY COULD NOT EVEN TAKE A LOOK AT IT UNTIL "NEXT WEEK SOMETIME". I TOLD THE PERSON ON THE PHONE THAT I NEEDED TO GO TO KANSAS CITY FOR THE WEEKEND, BUT HE DID NOT CARE. FIRESTONE IS FIXING IT, BUT IT IS $530. MY QUESTION IS, IF SOMETHING IS ABLE TO BURN UP UNDER THE HOOD OF MY CAR - AND THE DEALERSHIP KNOWS ABOUT IT, SHOULDN'T THERE BE A RECALL NOTICE SENT TO ALL LINCOLN OWNERS? *TR

A FEW MONTHS AGO, AROUND 65,000 MILES, I WAS DRIVING ON THE HIGHWAY WHEN I NOTICED A LOSS OF POWER AS I WAS TRYING TO ACCELERATE. AT THAT SAME TIME, THE CHECK ENGINE ICON STARTED FLASHING. I WAS UNABLE TO ACCELERATE UNTIL THE CHECK ENGINE ICON STOPPED FLASHING. EVERYTHING WENT BACK TO NORMAL AND I DIDN'T EXPERIENCE THIS PROBLEM AGAIN FOR A COUPLE OF MONTHS. THIS WOULD OCCASIONALLY HAPPEN WHENEVER I'D TRY TO OVERTAKE ANOTHER CAR ON THE HIGHWAY. THESE DAYS AT 78,000 MILES, THE VEHICLE INTERMITTENTLY RUNS ROUGH.

WHILE DRIVING ON A BUSY ROAD THE VEHICLE LOST ALL POWER. THERE WERE 3 CHILDREN IN CAR SEATS AT THE TIME. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TEST AND REPAIR. A FEW DAYS LATER THE VEHICLE LOST POWER AGAIN, WHILE DRIVING ON A VERY BUSY ROAD. THIS WAS A VERY DANGEROUS SITUATION. IT WAS RETURNED TO DEALER, THIS TIME THEY REPLACED THE THROTTLE BODY. THIS HAPPENED ON MAY 10TH, AND MAY 22ND, 2018. ALSO SIDE MONITOR STOPPED WORKING.

THE FRONT PASSENGER SEATBELT WARNING LIGHT AND CHIME NOT RESENT ON MY 2015 LINCOLN NAVIGATOR. THERE APPEARS TO BE NO WARNING SYSTEM FOR THE FRONT PASSENGER. WHILE TRAVELING MY FRONT PASSENGER FORGOT TO FASTEN THEIR SEATBELT AND NO WARNING WAS EVER GIVEN.

ENGINE SURGED CAUSING VEHICLE TO PROPEL FORWARD HITTING THE VEHICLE IN FRONT OF ME. THERE WAS SIGNIFICANT DAMAGE TO MY CAR AND LESS DAMAGE TO THE TRUCK THAT I HIT. I WAS IN A CARPOOL LINE AT MY CHILD'S SCHOOL WHERE IT IS NOT UNCOMMON FOR PEDESTRIANS TO WALK IN FRONT OF VEHICLES SITTING IN LINE. IF THIS HAD BEEN THE CASE THERE WOULD HAVE BEEN A SERIOUS INJURY/DEATH.