1999 LINCOLN NAVIGATOR Complaints

ON JUNE 30, 2006, WE WERE TRAVELING IN A 1999 LINCOLN NAVIGATOR FROM ARKANSAS TO TEXAS. OUR TIRE TREAD TOTALLY SEPARATED FROM THE WHEEL AS WE WERE GOING DOWN THE HIGHWAY AT 60 MILES AN HOUR. LUCKILY NO ONE WAS HURT. WE HAD THE TIRE REPLACED AT A COST OF $313.01. THIS IS EXACTLY THE SAME PROBLEM WE HAD WITH WILDERNESS AT TIRES, WHICH WERE RECALLED. WE BELIEVE THIS TIRE SHOULD BE ELIGIBLE FOR RECALL. THE TIRE IS CONTIENENTAL TRAC AT, P255-75R17-1138, DOT #AD90448477. *JB

THE RIGHT REAR TIRE ON THE CONSUMER'S 1999 NAVIGATOR LOST IT'S TREAD CAP AND AS A RESULT THE DRIVER LOST CONTROL OF THE VEHICLE. THE RIGHT REAR TIRE WAS FLAT WITH NO OUTWARD SIGNS OF IMPACT OR SIDEWALL DAMAGE. *TS AS A RESULT OF THE TIRE(CONTINENTAL CONTITRAC A/T TIRE 205/75SR 17 RADIAL TIRE). *NM

DT: THE CONTACT WAS UNABLE TO HAVE CRUISE CONTROL SWITCH REPLACED UNDER NHTSA RECALL 05V388000. HE NOTED THAT BECAUSE OF A DISABILITY HE DID NOT ALLOW THE DEALER TO DISCONNECT THE SWITCH. WHEN HE SPOKE WITH THE DEALER AND MANUFACTURER, NEITHER COULD PROVIDE A DATE OF AVAILABILITY FOR THE SWITCH. HE HAS NOT EXPERIENCED A PROBLEM TO DATE WITH THE CRUISE CONTROL, BUT HE WANTED TO HAVE THE SWITCH REPLACED AS SOON AS POSSIBLE BECAUSE OF THE RISK OF A VEHICLE FIRE. *AK

HEARD CLICKING NOISE WHEN TURNING CORNERS. TOOK 1999 LINCOLN NAVIGATOR IN FOR INSPECTIONS AND FOUND THAT THE FOLLOWING PARTS NEEDED REPLACING: BALL JOINTS (FRONT-LEFT), REMOVE AND REPLACE CONTROL ARM, LOWER, ONE SIDE, SWAY BAR LINK-REMOVE AND REPLACE STABILIZER BAR CONTROL, ALIGNMENT CAMS/WEDGES (FRONT-LEFT INCLUDING ALIGNMENT ADJUSTMENT. VERY COSTLY AND TIME CONSUMING REPAIRS. SINCE I TRAVEL A LOT I FEEL MORE THAN BLESSED THAT THERE WAS NOT A BREAK DOWN IN ROUTE OF A TRIP. WAS TOLD THAT THIS INDEED COULD BE VERY DANGEROUS IF NOT REPAIRED IMMEDIATELY. *NM

SEVERAL MONTHS TO A YEAR AGO, I RECEIVED A RECALL NOTICE FROM FORD/LINCOLN TELLING ME TO HAVE MY TIRE RODS INSPECTED. I DID SO THE LAST TIME THE CARE WAS IN FOR SERVICE AND WAS TOLD ALL WAS OK AND THEY DIDN'T NEED TO BE REPLACED. LAST NIGHT, WHILE DRIVING NEAR RFK STADIUM IN WASHINGTON, DC, THE TIRE ROD ON MY 99 LINCOLN NAVIGATOR SEVERED FROM THE VEHICLE CAUSING ME TO LOSE CONTROL OF THE VEHICLE AND STEERING. SHORTLY BEFORE INCIDENT I HAD BEEN ON THE BELTWAY GOING 55 MPH. AT THE TIME OF THE INCIDENT, I WAS ONLY TRAVELING 25-30 MPH. BY LUCK, THE CAR VEERED INTO A EXXON GAS STATION. IN TALKING WITH THE LINCOLN SERVICE DEALER THIS MORNING, THEY SEEM TO BE WELL AWARE OF THE PROBLEM AND INFORMED ME THAT THERE REALLY IS NO WAY TO TELL IF THE TIRE ROD JOINT IS WORN BY INSPECTION. THEY SEEM TO IMPLY THAT THE PROBLEM IS WELL KNOWN BUT THAT OTHER THAN THE LETTER, THERE HAS BEEN NO RECALL. THE VEHICLE HAS ONLY 80,000 MILES'MOST OF WHICH ARE TRAVELED ON THE HIGHWAY (BETWEEN OCEAN CITY AND BETHESDA MD. THE PART IN QUESTION WAS REPLACED AT THE EXXON STATION LAST NIGHT AND I TOOK THE VEHICLE AND PART THIS MORNING TO MANHATTAN LINCOLN IN ROCKVILLE, MD. THEY SUGGESTED REPLACING THE OTHER TIRE ROD (AT COST TO ME) AND THEN INFORMED ME LATER IN THE DAY THAT THE SWAY BAR LINKS ALSO NEEDED REPLACING AT A COST OF $275 FOR BOTH. APPARENTLY ONE OF THEM WAS LOOSE OR HAD ALREADY COME OFF. NOT SURE IF THE INCIDENT LAST EVENING CAUSE THIS. I REQUEST THAT NHTSA LOOK INTO THIS MATTER ASAP. I TRAVEL BACK AND FORTH TO OCEAN CITY, MD ALMOST EVERY WEEKEND AND AM CONVINCED THAT HAD THIS INCIDENT OCCURRED AT 55 MPH OR WHILE TRAVELING OVER THE CHESAPEAKE BAY BRIDGE, YOU'D PROBABLY HAVE FOUR FATALITIES TO INVESTIGATE (MY WIFE AND TWO CHILDREN). THE VIN NUMBER IS [XXX]. PLEASE DON'T HESITATE TO CALL IF YOU HAVE ANY QUESTIONS. SINCERELY, [XXX]. *NM UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I WAS DRIVING MY 1999 LINCOLN NAVIGATOR AND SUDDENLY MY REAR SUSPENSION FAILED RESULTING IN A TREMENDOUS AMOUNT OF BOUNCING UP AND DOWN CAUSE A VERY SERIOUS CONTROL PROBLEM. LUCKILY THERE WERE NO OTHER VEHICLES AROUND TO CAUSE A SERIOUS ACCIDENT. I WAS ABLE TO GET THE VEHICLE HOME BY DRIVING SLOWLY AND SCHEDULED AN APPOINTMENT WITH MY LOCAL MECHANIC. HE DISCOVERED THAT THE COMPRESSOR RELAY AND CONNECTOR PLUG WAS MELTED/BURNED AND FOUND THE MAIN AIR LINE ALSO MELTED CAUSING THE SUDDEN LOSS OF AIR PRESSURE. THERE WERE ALSO NUMEROUS MELTED AND BURNT WIRING. HE WAS ABLE TO INSTALL A TEMPORARY AIR LINE TO GET THE SUSPENSION TEMPORARILY WORKING AND RECOMMENDED THAT I TAKE IT TO A LINCOLN GARAGE FOR FURTHER WORK. I SCHEDULED AN APPOINTMENT WITH THE LOCAL LINCOLN GARAGE AND HE ADVISED ME THAT THE RELAY, CONNECTOR AND WIRING HARNESS NEEDED REPLACED/REPAIRED. AFTER A WAIT OF 2 WEEKS HE WAS ABLE TO GET THE PARTS AND DO THE REPAIR WORK. THE PARTS REPLACED WERE: RELAY,P/N 2C013/A, CABLE CONNECTOR, P/N 14488/A, CABLE CONNECTOR P/N 14488/B, AND WIRE ASSY P/N 14S11/HA. I AM VERY SHOCKED THAT THERE WAS NO FUSING MECHANISM TO KEEP THIS FROM HAPPENING AND THE FACT THAT THE AIR LINE WAS ROUTED OVER THE RELAY ALLOWING IT TO MELT AND GET A HOLE IN IT. I HAVE THE DEFECTIVE PARTS AND WOULD LIKE TO KNOW HOW TO CONTACT SOMEONE IN THE LINCOLN ORGANIZATION FOR REIMBURSEMENT FOR A SITUATION THAT SHOULD NEVER HAD HAPPENED. I CAN SEE THE RELAY FAILING BUT I CANNOT SEE WHY THERE WASN'T A FUSIBLE LINK TO PREVENT THE FIRE OR A RE-ROUTING OF THE AIR LINE TO KEEP IT FROM GETTING DAMAGED.*JB

THE CONSUMERS 1999 LINCOLN NAVIGATOR CAUGHT ON FIRE. *JB THE VEHICLE WAS PARKED. THE IGNITION WAS OFF. THE CONSUMER INDICATED A CRUISE CONTROL PROBLEM. *SC *JB

1999 LINCOLN NAVIGATOR EXPERIENCING PROBLEMS WITH FRONT HEATED SEATS.*MR THE CONSUMER STATED THE FUSES WERE OPERATIVE. THE PADS IN BOTH SEAT HAD BURN HOLES IN THEM. THE DEALER TOLD THE CONSUMER THEY COULD NOT BE DISCONNECTED BECAUSE HE WOULD LOSE THE POWER SEAT CONTROL. *JB

SPARE TIRE ON 1999 LINCOLN NAVIGATOR FELL OFF, LANDING IN ROADWAY. SPARE AND WHEEL WEIGH APPROX. 80 LBS. NO INJURY OR DAMAGE TO OTHER VEHICLES OCCURED AS THIS TRANSPIRED ON A RESIDENTIAL STREET AT LOW SPEED. CONCERN REGARDING FAILURE AT HIGHWAY SPEED OR IN CONGESTED AREA. NO PRIOR WARNING OF FAILURE.

THE VEHICLE STALLS AT 45 MPH OR MORE WHEN ON THE HIGHWAY. TAKEN IN FOR TESTING AND RESULTS SHOW THAT THE COMPUTER HAS NO CODES, WHICH RECOGNIZES FAILURE. MANUFACTURER HAS BEEN CONTACTED AND IS AWARE OF THE PROBLEM. *JB *NM