1999 LINCOLN NAVIGATOR Complaints

WHILE TRAVELING DOWN HIGHWAY ABOUT 65-70 MPH THE VEH SUDDENLY STARTED SLOWING DOWN AND AFTER PULLING OVER WOULD NOT ACCELARATE. AFTER INSPECTION I LEARNED THE TRANSMISSION WENT OUT. SERVICE ENGINE LIGHT WAS ON BUT PROBLEM WAS NOT DETECTED WITH TRANSMISSION

SUSPENSION FAILED. AS A RESULT , VEHICLE ROSE OFF THE GROUND HIGHER THAN NORMAL. IF A PASSENGER LEFT THE VEHICLE HE COULD HAVE FALL TO THE GROUND. *AK

MY 1999 LINCOLN NAVIGATOR [XXX] WITH 5.4L A ENGINE WITH 80,000 MILES. THE SPARK PLUG BLEW OUT WHILE DRIVING ON THE HIGHWAY. THE HEAD HAD TO BE REPLACED. THE MECHANIC SAID THAT HE RECENTLY HAD A NUMBER OF CUSTOMERS WITH SIMILAR PROBLEMS AND THOUGHT THE PROBLEM WAS DUE TO A FAULTY DESIGN WHICH UTILIZED TOO FEW THREADS ON AN ALUMINUM HEAD. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

CONSUMER NOTICED SMOKE COMING FROM UNDER THE HOOD. CONSUMER PULLED OVER, POPPED HOOD, AND NOTICED OIL LEAKING ONTO THE MANIFOLD. DEALER WAS CONTACTED. CONSUMER FOUND TECHNICAL SERVICE BULLETIN 03-6-2002 FROM 03/31/2003 THAT EXPLAINED THE EXACT PROBLEM. *AK

SPARK PLUGS FAILED. AS A RESULT, VEHICLE JERKED FORWARD WITHOUT WARNING. *AK COOLANT LEAKED TWICE IN THE PAST. THE RADIATOR ASSEMBLY WAS REINSTALLED. THE LEFT FRONT WINDOW SQUEAKED. THE TRIM ON THE FRONT DOOR PANEL WAS REMOVED AND REINSTALLED. THE ENGINE LIGHT HAD COME ON AND THE ENGINE HAD RUN ROUGH. THE SERVICE DEALER REPLACED THE FAULTY COIL PACK ON THE #4 CYLINDER. THE HEATER HOSE WAS REPLACED DUE TO LEAKAGE. THE HEATER DID NOT BLOW AIR AND DISPLAYED A BURNING SMELL. *SC

THIS IS A TWO PART COMPLAINT. THE FIRST INCIDENT OCCURRED IN DECEMBER OF 2002. MY WIFE WAS IN A PARKING LOT OF A MAJOR SHOPPING CENTER AND WHILE SHE WAS DRIVING DOWN A PARKING LANE, SHE FOUND AN OPEN SPOT IN WHICH SHE STARTED TO TURN TO THE LEFT. AS SHE TURNED, SHE HEARD A POPPING SOUND, THEN SHE WAS UNABLE TO MOVE THE CAR. WHEN I ARRIVED, I NOTICED THAT THE SWAY BAR PIN AND THE TIE ROD ON THE PASSENGER SIDE WERE DISCONNECTED FROM THE WHEEL. I INSPECTED THE AREA AROUND THE CAR AND FOUND NO POT HOLES OR CURBS CLOSE TO THE VICINITY OF VEHICLE. IT WAS TOWED TO THE LOCAL LINCOLN DEALER AND THE REPLACED THE PARTS UNDER WARRANTY WITHOUT MUCH EXPLANATION OTHER THAN MY WIFE MUST HAVE HIT A CURB. THEY ONLY REPLACED THE DAMAGE COMPONENTS AND REPORTED THAT THE OTHER SIDE WAS INSPECTED BUT LOOKED FINE. THE SECOND INCIDENT JUST OCCURED A WEEK PRIOR TO THIS COMPLAINT. MY WIFE WAS TRAVELING TO HER JOB AND WAS MOVING AT A SPEED OF APPROX. 20 MILES AN HOUR. SHE WAS IN THE LEFT LANE WHEN THE CAR BEGAN TO VIOLENTLY SHAKE AND BOUNCE. SHE WAS PULLED INTO THE LEFT LANE OF ONCOMING CARS, SO SHE DID NOT STOP THE CAR, BUT RATHER LET THE CAR TAKE HER INTO A SIDE STREET. A POLICE OFFICER WITNESSED THE INCIDENT AND WHEN I ARRIVED WE FOUND THE SWAY BAR PIN AND TIE ROD TO BE DISCONNECTED ON THE DRIVERS SIDE. WE HAD A TOW TRUCK PICK UP THE TRUCK AND HAD THE ENTIRE FRONT SUSPENSION AND WHEELS CHECKED FOR ANY OTHER DAMAGE. MY WIFE AND I HAVE 3 KIDS IN WHICH WE DRIVE IN THIS VEHICLE AND IT HAS CONSIDERABLY SHAKEN OUR CONFIDENCE. LUCKILY, IN BOTH INSTANCES, NOBODY WAS HURT AND THE SPEEDS INVOLVED WERE LOW. AFTER SEARCHING YOUR ARCHIVES I DID FIND OTHER DEFECT INVESTIGATIONS INTO TIE RODS FOR FORD-MADE VEHICLES SUCH AS THE F150, EXPEDITION AND NAVIGATOR. *AK

SINCE PURCHASING THE CAR IN MAY 1999, I HAVE HAD NO WORKING DASH LIGHTS IN THE CAR STARTING AT 22,000 MILES. I HAVE TAKEN THE CAR TO FORD OVER 7 TIMES WITH NO FIX, JUST A BULB REPLACEMENT AFTER THE 50K WARRANTY. THE PROBLEM STILL EXISTS, THIS PROBLEM MAKES THE CAR VERY DIFFICULT TO DRIVE AT NIGHT WITH NO SPEED OR FUEL INDICATORS. THE CHANCE OF ACCIDENT OR DEATH DUE TO UNSAFE SPEED OR RUNNING OUT OF GAS HAS BEEN A CONSTANT PROBLEM WITH THIS CAR. I SPENT $46,000 FOR THIS CAR AND IT HAS BEEN THE WORSE EXPERIENCE IN MY LIFE.

GRINDING NOISE UNDERNEATH VEHICLE'S FRONT END WHILE APPLICATION OF POWER IN ACCELERATION OR DURING CLIMB ON A HILL. BROUGHT TO DEALERSHIP AND TEST DROVE THE VEHICLE WITH MECHANIC AND HE COULD NOT HEAR A SOUND IN THE VEHICLE. THE NEXT DAY I TOOK THE SAME MECHANIC ON ANOTHER TEST DRIVE ON A HILL WHERE THE SOUND COULD BE HEARD. HE FOUND THAT THE NOISE WAS INCONCLUSIVE TO ANY MANUFACTURE RECALLS AND COULD NOT IDENTIFY THERE WAS ANY PROBLEMS. THE NOISE IS STILL THERE AND HE STATES THERE IS NOTHING TO WORRY ABOUT. I FEEL THERE IS SOMETHING WRONG AND DO NOT WANT MY FAMILY OR MY SELF TO BE INJURED BECAUSE OF SOMETHING UNIDENTIFIABLE. *PH

THE REAR PASSENGER TIRE BLEW OUT, WHICH CAUSED THE CONSUMER TO ABRUPTLY PULL OVER. *JB

WHILE DRIVING 65 MPH THE RIGHT REAR TIRE TREAD SEPARATED. THE CAUSE WAS UNDETERMINED. *AK