1999 LINCOLN NAVIGATOR Complaints

ON FLAT SURFACE AT 25MPH REAR SUSPENSION SNAPPED, CAUSING CONSUMER TO LOSE CONTROL. DEALER NOTIFIED.*AK

SHORTLY AFTER A BRAKE REPAIR CONSUMER NOTICED BOTH FRONT CALIPERS BEING LOOSE. CALIPERS WERE TIGHTENED BY DEALER, BUT KEEP GETTING LOOSE.*AK

CONSUMER SMELLED FUEL. ALSO, SAW FUEL UNDERNEATH VEHICLE. A RUBBER GASKET HAD FAILED, CAUSING LEAK WHERE FILLER NECK MET FUEL TANK. DEALER REPLACED FUEL TANK.*AK

CONTINENTAL AND THE DEALER CONSPIRED TOGETHER AND MY FIRST TIRE WAS THROWN AWAY IN 2 DAYS AGAINST MY WISHES.NO SAFETY DEFECT NOTED. *AK

I WAS DRIVING UP TO A RED LIGHT AND WAS STOPPING AND APPLIED EVEN BRAKE PRESSURE. THE VEHICLE SLOWED BUT DID NOT COME TO A STOP. I HAD PLENTY OF STOPPING ROOM AND THE VEHICLE JUST SLOWLY DROVE RIGHT INTO THE STOPPED VEHICLES. I KNOW HOW TO USE ABS BRAKES AND JUST PRESSED HARDER AND HARDER BUT THJE CAR DID NOT STOP.*AK

WHILE DRIVING, THE TREAD OF THE LEFT REAR TIRE SEPARATED FROM THE TIRE, THE CONSUMER IS REQUESTING REIMBURSEMENT PER THE CUSTOMER SATISFACTION PROGRAM (CONTINENTAL CONTITRAC AS, P245/75R16, DOT #AD70449387). NLM

WHILE DRIVING 55 MPH HEARD A LOUD BANG, THEN, REAR OF THE VEHICLE DROPPED ON THE TIRES. REAR BUMPER WAS ONLY 6-8 INCHES OFF THE GROUND. NO ACCIDENT. VEHICLE NOT AT DEALER YET.*AK

ON JUNE 20, 2001 I TURNED ON MY LINCOLN NAVIGATOR AND THE ENTIRE CAR BEGAN SHAKING OUT OF CONTROL AND I HEARD A VERY LOUD NOISE COMING FROM THE FRONT OF THE CAR. I CALLED FORD AND INFORMED THEM OF THE PROBLEM AND THEY ASKED ME TO DRIVE THE VEHICLE TO THE NEAREST DEALERSHIP. I TOLD FORD THAT I WAS NOT ABLE TO DRIVE VEHICLE BECAUSE THE ENTIRE VEHICLE WAS SHAKING OUT OF CONTROL. I THEN ARRANGED A FLAT BED TO PICK UP THE CAR THE NEXT MORNING. I TOOK THE VEHICLE TO COURTESY FORD IN THE BRONX, NEW YORK. I TOLD THE SERVICE PERSONNEL OF THE THREE PROBLEMS I WAS HAVING WITH THE VEHICLE. THE ENGINE, THE DRIVER SIDE POWERED WINDOW WAS NOT FUNCTIONING AND THE WINSHIELD WIPER RECALL NEEDED SERVICE. I WAS TOLD BY THE SERVICE COORDINATOR THAT SOMEONE WOULD CALL ME THE NEXT DAY. NO OE CALLED AND I WAS FORCED TO CONSISTENTLY CALL THE DEALER ALL DAY TO GET AN OPPORTUNITY TO SPEAK TO SOMEONE. I FINALLY SPOKE TO THE ASST. SERVICE MANAGER(DAVE) AND HE TOLD ME THAT THE ENGINE HAD FAILED AND FORD INSTRUCTED TO REPLACE THE ENGINE WITH A BRAND NEW ONE. I ASKED HIM WHAT EXACTLY HAD GONE WRONG WITH THE ENGINE AND HE TOLD ME THAT "THINGS LIKE THIS HAPPEN ALL THE TIMES, AND THE ONLY WAY TO RESOLVE THIS PROBLEM WAS TO REPLACE THE ENGINE" I ASKED HIM AGAIN WHAT HAPPEN TO THE ENGINE AND HE RESPONDED MY TELLING ME THAT A SPARK PLUG FELL INTO THE ENGINE, AND THE ENGINE FAILED. THIRTY FOUR DAYS LATER I WAS ASKED TO PICK UP THE CAR. I DID NOT RECEIVE AND PAPERWORK, THE WINSHIELD WIPER RECALL SERVICE WAS NEVER DONE AND THE POWERED WINDOW PROBLEM STILL EXISTED, AND I CONTINE HEARING SQUEAKY SOUNDS COMING FROM THE FRONT OF THE CAR. I'VE CALLED FORD SEVERAL TIMES AND I'VE REQUESTED A NEW CAR AND I'VE ALSO ASKED THEM TO LOG ALL MY COMPLAINTS(FORDREF#612921390). FORD HAS TOLD ME THAT FORD ONLY REPLACES A CAR IN EXTREME CASES AND AT THIS POINT WE DID NOT QUALIFIED FOR A BRAND NEW REPLACEMENT. I TOLD THEM THAT REPLACEMENT AN ENGINE IS PRETTY EXTREME.*AK

WE HAD A TIRE-TREAD SEPARTATION INCIDENT ON OUR LINCOLN NAVIGATOR WITH THE ORIGINAL CONTINENTAL TIRES. . I REPORTED TO COMPANY, BUT I DO NOT KNOW IF THEY REPORTED IT TO YOU. CALL ME WITH ANY ADDITIONAL QUESTIONS. *AK (DOT NUMBER: AD70449247 TIRESIZE: P245/75R16)

CONSUMER WAS TRAVELING ABOUT 65MPH ON HIGHWAY AND VEHICLE STARTED ROCKING FROM SIDE TO SIDE. WHEN APPLYING GEARS VEHICLE WAS STREAKING. DEALERSHIP WAS AWARE OF PROBLEM.*AK