1997 LINCOLN TOWN CAR Complaints

WHILE ON A TRIP OUR PLASTIC INTAKE MANIFOLD RUPTURED AND CRACKED LEAVING US STRANDED. WE WERE TOLD THIS EXACT PART WAS COVERED BY WARRANTY ON THE MERCURY MARQUISE AND THE CROWN VICTORIA. WE OWN A 1997 LINCOLN TOWN CAR WHICH COSTS MORE THAN THE MERCURY AND FEEL SINCE THIS IS THE EXACT SAME PART IT SHOULD ALSO BE COVERED, SINCE EVIDENTLY THERE WAS A FLAW WITH THIS PART. THIS COST US 839.00 DOLLARS TO REPAIR. WHEN CALLING FORD THEY SAID IT WAS COVERED ON SOME MAKES BUT NOT ON OURS. OUR BIG QUESTION IS WHY!!!!!?*AK

1997 LINCOLN TOWN CAR INTAKE MANIFOLD: CROSS-OVER CHANNEL COOLANT SEEPAGE (THE INTAKE MANIFOLD IS MADE OF PLASTIC AND PRONE TO CRACKS) COOLANT RUNS THROUGH PART OF THE CROSS-OVER CHANNEL OF THE INTAKE MANIFOLD.

HEADLIGHTS CONTINUOUSLY FAIL WHILE DRIVING. THIS IS CAUSED BY THE SWITCH GOING OUT.*AK

THE CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING THE PLASTIC INTAKE MANIFOLD BLEW OUT AND CAUSED COOLANT TO LEAK. THE MANUFACTURER ISSUED A RECALL BUT ONLY FOR CERTAIN VEHICLES. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE REPAIRS. *AK *CB *NLM

VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET/ NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING; AND 1990-1996 FORD CROWN VICTORIA POLICE FLEET AND NGV VEHICLES, AND 1990-1996 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT HAVE BEEN SERVICED WITH EITHER A BALL JOINT CONTAINING THE ONE-PIECE BEARING OR A FRONT LOWER CONTROL ARM CONTAINING A BALL JOINT WITH A ONE-PIECE BEARING. THE ONE-PIECE BEARING WITHIN THE LOWER CONTROL ARM BALL JOINT CAN WEAKEN SLOWLY DURING USE AND EVENTUALLY CRACK. THIS COULD RESULT IN SEPARATION OF THE BALL AND CAP OF THE JOINT, ALLOWING THE CONTROL ARM TO DROP TO THE GROUND. CONSUMER HAS THE SAME PROBLEM. A RECALL HAS BEEN ISSUED ON SIMILAR MAKES AND MODELS, HOWEVER THIS VEHICLE IS NOT INCLUDED DUE TO VIN.*AK

BRAKE LINE FROM FRONT OF CAR TO REAR EITHER RUSTED THROUGH OR RUBBED AGAINST ANOTHER PART OF THE CAR TO CREATE A HOLE IN THE BRAKE LINE. DEALER ESTIMATED COST TO REPAIR-$3000.00!!*AK REFERENCED IN RQ03-004

WHILE DRIVING ON SUNDAY, WENT TO APPLY THE BRAKES AND THE PEDAL WENT TO THE FLOOR - ALSO NOTICED THE BRAKE LIGHT CAME ON. CHECKED THE FLUID AND FOUND IT ALMOST GONE. TOOK THE CAR TO THE DEALER ON MONDAY AND WAS TOLD THE BRAKE LINES WERE RUSTED AND NEEDED REPLACING. WAS ALSO TOLD MY FORD EXTENDED WARRANTY WOULD NOT COVER THE PROBLEM SINCE IT WAS CAUSED BY RUST/CORROSION. *NLM REFERENCED IN RQ03-004

WHILE DRIVING THE VEHICLE'S BRAKE LINE FAILED WHICH RESULTED IN THE CONSUMER VEHICLE REAR ENDING ANOTHER VEHICLE. THE DEALER WAS NOTIFIED. *NLM REFERENCED IN RQ03-004

RECALL#98V322000 WAS NOT VALID. THE CONSUMER STATED THAT THERE WERE NO RECALLS. *JB SCC

INTAKE MANIFOLD FAILURE...PART MADE OUT OF PLASTIC. DEALER STATES MANUFACTURE HAD ISSUED A "CAMPAIGN" TO REPLACE AT NO CHARGE BECAUSE THEY KNEW PART WAS FAULTY...BUT ONLY IF VEHICLE WAS IN "TAXI OR LIMO" SERVICE. I AM OUTRAGED THAT MANUFACTURE ACKNOWLEDGES THAT PART IS FAULTY BUT DOES NOT REPLACE WITH ADEQUATE REPLACEMENT. VEHICLE HAS ONLY 56000 MILES. COST TO ME TO REPAIR ALMOST $900.00. CALL TO FORD CUSTOMER SERVICE REPRESENTATIVE HAS YET TO BE RETURNED.