1994 LINCOLN TOWN CAR Complaints

LETTER ABOUT RECALL NOTICE FROM FORD ON 09/07/07 RE A PROBLEM WITH THE CRUISE CONTROL FEATURE ON FORD VEHICLES, HAVING TROUBLE IN GETTING THIS PROBLEM FIXED ON HIS 1994 LINCOLN TOWN CAR. *KB

TL*THE CONTACT OWNS A 1994 LINCOLN TOWN CAR. WHILE DRIVING 70 MPH, THE CONTACT ATTEMPTED TO DISENGAGE THE CRUISE CONTROL BY DEPRESSING THE BRAKE PEDAL. THE FEATURE WOULD NOT DISENGAGE AND THE VEHICLE SUDDENLY ACCELERATED AND CAUGHT FIRE. FORD MOTOR COMPANY STATED THAT THEY WOULD SEND A LETTER WITHIN 7-10 DAYS. FORD WOULD NOT INFORM HIM IF THE VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) AND FORD RECALL NUMBER 05S28. THE REPRESENTATIVE GAVE HIM A WEBSITE TO ENTER IN THE VIN AND IT WAS DISCOVERED THAT THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE CAUGHT FIRE 30 MINUTES AFTER IT WAS PURCHASED. THE FIRE AND POLICE DEPARTMENTS ARRIVED AND FILED A REPORT. THE VEHICLE WAS DESTROYED. THE POWERTRAIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 187,000.

1994 LINCOLN TOWN CAR WITH A RECALL FOR CRUISE CONTROL. CONSUMER STATES THAT MECHANIC DISCONNECTED THE CRUISE CONTROL BECAUSE THE PARTS WERE NOT IN TO REPAIR THE PROBLEM. HE STATED THE PARTS WOULD BE IN THE FOLLOWING MONTH UP UNTIL NOVEMBER. *KB

TL*THE CONTACT OWNS A 1994 LINCOLN TOWN CAR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE VEHICLE SPEED CONTROL WAS DISCONNECTED IN SEPTEMBER OF 2007 AND HE WAS INFORMED THAT THE PARTS WOULD BE AVAILABLE IN DECEMBER. THE CONTACT CALLED THE MANUFACTURER IN JANUARY OF 2008 AND WAS INFORMED THAT THE PARTS MAY ARRIVE IN MARCH. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT AND FAILURE MILEAGES WERE 64,000.

TL*THE CONTACT OWNS A 1994 LINCOLN TOWN CAR. THE CONTACT RECEIVED A RECALL NOTICE IN SEPTEMBER OF 2007 FOR THE VEHICLE SPEED CONTROL. HE NOTIFIED THE DEALER IN NOVEMBER AND DECEMBER, BUT WAS INFORMED ON BOTH OCCASIONS THAT THE PARTS WERE UNAVAILABLE. FORD MOTOR COMPANY STATED THAT "THE FAIRY GODMOTHER HAS NOT YET GIVEN THEM A DATE AND IT COULD BE ANYWHERE FROM 6-9 MONTHS THEREAFTER". HE STATED THAT DUE TO ADVERSE WEATHER CONDITIONS AND THE LUXURY OF HAVING THE FEATURE, THIS WAS A TOTAL INCONVENIENCE. THE CRUISE CONTROL DEACTIVATION SWITCH WAS DISCONNECTED. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 103,989.

TL*THE CONTACT OWNS A 1994 LINCOLN TOWN CAR. THE CONTACT WAS UNABLE TO START THE VEHICLE AND HAD TO RECEIVE A JUMP IN ORDER FOR IT TO START. APPROXIMATELY TWO DAYS LATER, THE FAILURE RECURRED. THE CONTACT REPLACED THE BATTERY; HOWEVER, THE FAILURE RECURRED FOUR MONTHS LATER. THE DEALER INSPECTED THE VEHICLE ON SIX OCCASIONS, BUT WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURES. THE CONTACT REPLACED THE BATTERY ON FOUR OCCASIONS; HOWEVER, THE FAILURE CONTINUED. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 21,000 AND CURRENT MILEAGE WAS 36,528.

RECALL CAMPAIGN 07V336000 IS NOT BEING IMPLEMENTED. FORD IS SIMPLY DESTROYING THE VEHICLE'S CRUISE CONTROL AND SINCE THEIR LIABILITY IS THUS ELIMINATED, THEY ARE SYSTEMATICALLY DRAGGING THEIR FEET IN REPAIRING CARS. THE FIX PROMISED IN OCTOBER 2007 IS NOW CLAIMED TO NOT BE AVAILABLE UNTIL DEC. 2007. MY PARENTS CAR HAS BEEN RENDERED UNUSABLE FOR TRIPS SINCE AUGUST AND NOW THEY WILL NOT BE ABLE TO TRAVEL FOR THANKSGIVING OR CHRISTMAS!!! ONE IS DISABLED AND CANNOT DRIVE AND THE OTHER HAS LEG SPASM PROBLEMS AND MUST USE CRUISE CONTROL FOR SAFE DRIVING FOR MORE THAN AN HOUR. FORD REFUSES TO RECONNECT THE SYSTEM PENDING THEIR FIX WHICH I SUSPECT WILL NEVER APPEAR. THANKS FOR NOTHING DOT AND FORD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! *TR

TL*THE CONTACT OWNS A 1994 LINCOLN TOWN CAR. AFTER BEING PARKED IN THE DRIVEWAY FOR A COUPLE OF HOURS, THE VEHICLE CAUGHT FIRE AND EXPLODED. THE MONTGOMERY COUNTY FIRE INVESTIGATOR STATED THAT THE VEHICLE'S WIRING HARNESS, WHICH WAS NEAR THE FUEL LINE, WAS THE CAUSE OF THE FAILURE. THE FIRE ENGULFED THE ENGINE COMPARTMENT AND THE VEHICLE WAS DESTROYED. A FIRE REPORT WAS FILED. THE CONTACT'S VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL); HOWEVER, SHE WAS NEVER NOTIFIED OF THE RECALL PRIOR TO THE FIRE. SHE FEARS THAT OTHER PEOPLE MAY BE EXPERIENCING SIMILAR FAILURES AND ARE NOT BEING NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 88,000.

DT*: THE CONTACT STATED WHILE DRIVING 35 MPH ON NORMAL CITY ROAD CONDITIONS THERE WAS COMPLETE BRAKE FAILURE WHICH ALMOST CAUSED THE VEHICLE HIT ANOTHER VEHICLE DRIVING IN FRONT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO OBSERVED RUSTING IN THE HYDRAULIC LINE. THE LINE WAS LOCATED UNDER THE DRIVER SIDE. FLUID LEAKED OUT OF THE LINE LEAVING THE REAR WHEELS WITHOUT BRAKING ACTION. THE CONTACT EXPRESSED CONCERN BECAUSE THE FLUID LINES WERE NOT STAINLESS STEEL MANUFACTURED. THERE WAS A RECALL # 95V133000 FOR THE VEHICLE HOWEVER IT DID NOT MENTION THE CORROSION AS A FACTOR FOR POSSIBLE FLUID LEAKAGE.*AK UPDATED 11/03/06. *JB

DT: THE CONTACT STATED THE FRONT LEFT BALL JOINT FELL OFF OF HIS OF 1994 LINCOLN TOWN CAR. THIS HAPPENED ON 9-16-05. THIS WAS THE FIRST TIME THIS HAS HAPPENED.*AK *JB