1997 LINCOLN TOWN CAR Complaints

TL*THE CONTACT OWNS A 1998 LINCOLN TOWN CAR. THE VEHICLE SPEED CONTROL RECALL NOTICE STATED THAT PARTS ARE NOW AVAILABLE TO PERFORM THE NECESSARY REPAIRS TO YOUR VEHICLE. ON 3/14/08 AND 3/17/08 THE DEALER STATED THAT THEY HAVE NO IDEA WHEN THE PARTS WILL BE AVAILABLE. THE DEALER DID NOT DISCONNECT THE VEHICLE SPEED CONTROL SWITCH. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 59,000. RK UPDATED04/03/08. *LJ

TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN AUGUST OF 2007. HE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE DEALER STATED THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE AND DID NOT ADVISE THE CONTACT TO HAVE THE COMPONENT DISCONNECTED. HE RECEIVED A SECOND NOTICE IN FEBRUARY OF 2008 STATING THAT THE PARTS WERE AVAILABLE. THE NOTICE STATED THAT THE VEHICLE COULD CATCH FIRE WHILE IDLING. THE PARTS WERE NOT AVAILABLE UNTIL MARCH OF 2008. HE IS CURRENTLY IN THE PROCESS OF HAVING THE RECALL REPAIRED. THERE HAD BEEN NO FAILURE TO DATE. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 70,000.

TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT RECEIVED A SAFETY RECALL NOTICE IN AUGUST OF 2007 FOR THE VEHICLE SPEED CONTROL. THE DEALER DISCONNECTED THE VEHICLE SPEED CONTROL SWITCH. IN MARCH OF 2008, HE RECEIVED A LETTER STATING THAT THE PARTS WERE AVAILABLE. WHEN HE TOOK HIS VEHICLE TO THE DEALER FOR REPAIR, THE CONTACT WAS INFORMED THAT THE PARTS WERE ONLY COMING IN FIVE AT A TIME PER WEEK, AND THE VEHICLES WOULD BE SERVICED ON A FIRST COME, FIRST SERVE BASIS. HE WAS INFORMED TO CALL EACH MONDAY MORNING TO FIND OUT IF THEY HAVE THE PARTS. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER AND PURCHASE DATE WERE UNKNOWN. THE CURRENT MILEAGE WAS 92,000.

TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT NOT HAVING THE CRUISE CONTROL FEATURE IS CAUSING HIS GAS MILEAGE TO REDUCE. THE FEATURE WAS DISCONNECTED AS A RESULT OF THE VEHICLE SPEED CONTROL RECALL. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 140,000. UPDATED 03/26/08. *LJ

TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT FORD HAS FAILED TO PROVIDE A TIMELY RECALL REPAIR ON HIS VEHICLE REGARDING THE VEHICLE SPEED CONTROL: CRUISE CONTROL. THE FIRST RECALL NOTICE WAS RECEIVED IN JUNE OF 2007. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 130,000.

FAILURE TO REPAIR OR REPLACE CRUISE CONTROL AS PER RECALL. FIRST IT WAS TO BE DONE BY THE END OF DEC 07, BEEN BACK TO FORD DEALER THREE TIMES AND STILL NO PROGRESS AS TO WHEN IT WILL BE REPAIRED. WHAT IS THE PROBLEM?? *TR

FORD RECALL #05S28 ON OUR 1997 LINCOLN TOWN CAR EXECUTIVE WAS ISSUED OVER 5 MONTHS AGO. WE COMPLIED WITH THE REQUEST TO HAVE THE SPEED CONTROL MODIFIED, AND WAS TOLD WE WOULD BE NOTIFIED WHEN PARTS WERE AVAILABLE. WE HAVE CHECKED SEVERAL TIMES AND STILL THEY ARE NOT IN STOCK. THIS IS TOTALLY UNACCEPTABLE AS A RESPONSE FROM A REPUTABLE US MANUFACTURER. FORD SEEMS TO BE DRAGGING THEIR FEET ON THIS SAFETY ISSUE [IS THIS A REASON BUYERS ARE RELUCTANT TO BUY AND OWN US MADE PRODUCTS] ???. WE ARE FAST LOSING FAITH IN THE QUALITY AND CONCERN DISPLAYED BY FORD. *TR

1997 LINCOLN TOWN CAR WITH RECALL PARTS NOT AVAILABLE. CONSUMER STATES THAT THE PARTS ARE STILL NOT AVAILABLE FOR THE REPAIR AND THE RECALL WAS RECEIVED 5 MONTHS AGO. HE STATES THERE IS A FIRE RISK FOR THIS RECALL. *KB VEHICLE SPEED CONTROL RECALL # 07V336000. *JB

TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL. THE SPEED CONTROL WAS DISCONNECTED IN SEPTEMBER OF 2007. HE CALLED FORD FIVE OR SIX TIMES AND THEY PLACED HIM ON HOLD AND NEVER RETURNED. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 142,300. UPDATED 03-04-08 *BF

TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT RECEIVED RECALL NOTICE NUMBER 05S28 FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN AUGUST OF 2007. THE PARTS FOR THE RECALL REPAIR ARE STILL UNAVAILABLE AS OF JANUARY 28, 2008. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 97,000. UPDATED 02-14-08 *BF UPDATED 02/14/08 *TR