LINCOLN Complaints

The contact owns a 2019 Lincoln Nautilus. The contact stated while driving approximately 25 MPH, the vehicle was shuddering and losing motive power. The contact stated that the message "Engine Overheating" was displayed on the instrument panel. The contact stated that the vehicle stalled. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the 12-Volt battery and the EGR system had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 23V378000 (Engine); however, the VIN was not included. The failure mileage was approximately 75,000.

The contact owns a 2017 Lincoln MKC. The contact stated that while driving at an undisclosed speed on a road trip, the engine coolant temperature warning light illuminated, and the engine overheated. The contact was able to continue driving to the destination. The contact stated that the transmission and rear brakes and rotors had previously been replaced. The vehicle was taken to the dealer, where the engine was replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 99,800.

My rear view camera is malfunctioning on my 2017 Lincoln. It has been since 2022, I purchased my car in 2021.

The contact owns a 2019 Lincoln Nautilus. The contact stated that while driving at an undisclosed speed during a rainstorm, there was water leaking into the vehicle through the moonroof. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the moonroof drains, and informed the contact that the drains were clogged. The vehicle was repaired in April 2023, but the failure reoccurred in April 2025. The vehicle was taken to the dealer, and it was determined that the moonroof drains were clogged. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.

While driving the car in commuter traffic on Route 22 Highway the car transmission stopped working and car bucked and then stopped. Upon getting out of the lane of traffic there was a large amount of transmission fluid on the ground. Car had to be towed as it would not move. Danger was the car stopping on the highway in busy traffic. Upon inspection by car dealer they found it had a broken transmission cooler line . The Lincoln dealer put in a Tube Assembly repair kit and replaced all trans cooler lines at a cost of $ 1,029.72 to me. No Warning lamps or messages came on before the lines broke.

On the morning of [XXX], I lost power while driving. The dashboard remained lit, however, I had no ability to restart the car. The car was towed to the nearest dealership. Lincoln has opened case # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Lincoln MKX. The contact stated while driving at various speeds, the brake pedal was depressed, and the brake pedal felt soft. The contact depressed the brake pedal to the floorboard while slowing the vehicle. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic, who referred the contact to a local dealer. The vehicle was diagnosed, and it was determined that the HECU was leaking, causing the brake booster and other braking systems to fail. The vehicle was repaired. The manufacturer was not informed of the failure. The contact was advised by an independent mechanic that the brake failure for the year, make, and model was known by the manufacturer. The failure mileage was approximately 130,000.

-Rear view camera will only work 20% of the time at best. -The outside trunk button does not work at all, but the trunk button on the remote and inside the vehicle work. -The heated and cooling seats seldomly work. - The vehicle has randomly shut down, followed by trouble starting while in park on a few occasions in the last few years. -

About 5 weeks ago, our Navigator's transmission had a mild slip, like it was accidentally put in neutral. Since there was no visible warning sign, check engine light, or clear indicator of transmission issues, we thought it may just be a fluke. Within weeks, the transmission slipping escalated from mild to extreme, causing major safety concerns. When in drive, it would struggle to accelerate, get stuck in the wrong gear, then overcompensate, violently jerking into the correct gear 20+ seconds after it should have. A few times, we narrowly avoided getting rear-ended or rear-ending others. Lincoln service confirmed the 10-speed automatic transmission in the 2019 Navigator is problematic and will likely need a full rebuild, yet there is no transmission recall. They also stated their service department was backed up 4-5 weeks due to transmission repairs. Over the last 2 weeks, we've had a full vehicle diagnostic and repair. The mechanic replaced both leaky transmission coolant lines and completely rebuilt the transmission. He confirmed the check engine light never activated and diagnostic trouble codes never generated. That is an extreme safety problem. According to Lincoln, with leaks and transmission slipping, DTCs should be generated, and check engine lights should come on, but it didn't happen in either case. Please investigate both the transmission failures and the trouble code generation!

Please see the attached email conversations and service records with Lincoln Motor Company (manufacturer) and Kayser Lincoln (service center and dealer) regarding the issues with the display in this vehicle. I have had this vehicle into the service center 50 times in the past 2 years trying to get this display issue fixed - they have not fixed it. I have asked for a vehicle buy back - Lincoln has denied this request. I have filed or a Lemon Law Complaint - Lincoln has denied this request. This is only the first 10 attachments of the 33 attachments I have in evidence - but I can only upload 10.