LINCOLN Complaints

The contact owns a 2019 Lincoln MKT. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Lincoln Continental. The contact stated while the vehicle was parked, the driver's side front door latch did not latch as intended. The contact stated that the latch did not lock as needed, and the door ajar message was displayed. In addition, the contact stated that several times the door latched and unlatched independently. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure but provided no assistance. The contact referenced NHTSA Campaign Number: 19V077000 (Latches/Locks/Linkages); however, the VIN was not included in the recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 38,250.

Have had Navigator in shop (at dealership) six times for drive train/transmission/seat belt recall and it is not repaired. Last repair has not even been driven 200 miles after dealership having vehicle for 5 weeks.

The contact owns a 2018 Lincoln MKC. The contact stated that there was a misfire coming from the engine while starting the vehicle. While inspecting the vehicle, the coolant level was extremely low. The check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed of coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 69,349.

The rear camera sometimes goes out when the car is in reverse and the screen goes dark. After the car is placed in drive an error message appears that states the camera is unavailable. Now happens almost every time the time the car is placed in reverse.

The contact owns a 2022 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

When taking my car in for diagnostics, I was informed of a transmission failure. My VIN was not included in a transmission recall but has the same issue . Mileage on my 2020 Lincoln Natilus is 94,000. The same type of transmission is in my car that was recalled in 2021. There is discrepancies with who is allowed to get the transmission. The problem I was having was with the Auto Hold not working at all times. My car has been stalling after stopping at a traffic light or sign and trying to accelerate . The vehicle service report showed no issues, warnings, or service needs. There was no engine warning light, nor code. Lincoln denied responsibility for fixing it. My extended warranty company sent an adjuster and verified it needs a transmission. The computer monitoring smart system failed to detect this issue. The dealership notified me six months earlier to have the service department see why my fluid level was low. The service department was notified. I was put off and told they were backed up and would contact me when I hey had a slot available and a loaner. The failed to contact me. Six months later, reached out again only to have to find another Ford Lincoln Dealership. I have had all service done at the dealership, yet the did no inspect my car at the first anomaly. I believe my car should be included in the transmission recall.

Front Sunroof Exploded while driving. No one was around me nor was it bad weather. I had glass flying everywhere off the car and down the side which could have caused the paint to be scratched and or if someone would have been around me, they would have been hit with flying glass. My entire drive home the glass was falling into the liner and down the side of the car. The car has been sitting at the dealership undriveable. You could hear it crackling even after sitting in the garage for a period of time. The glass was dropping down on the liner and could have shattered all over the interior and the passengers had the liner not been closed. It could have also caused you to crash as it sounds like someone shot out a window when it happens. I was able to pull over alongside the road and asses the damages after calming down a bit. The same day I took my car down there someone else in a ford edge had a cracked sunroof There were no prior warnings on the car to let me know of a problem and there was nothing around me at the time it exploded. the car is in perfect condition and taken care of very well. It only has 33,000 miles on it and is always garaged. I have read many articles with those experiencing the same thing with the same car and same window. I also found several posts of suits filed against Ford / Lincoln for this very same issue. The dealership did research it and agreed it is a known problem, but a recall never issued. They did contact Lincoln on my behalf, and they have denied the claim. I have seen many articles where this has happened within the first couple months to a couple years out, but it is always the front sunroof. there is clearly a design problem with the car, and it needs to be addressed. This is a situation where a crash could have been caused, or someone seriously injured inside the car because of a defective design in the sunroof of Lincoln's MKT

The contact owns a 2019 Lincoln Continental. The contact stated that upon gently closing the driver's side door, the door cinch system failed to activate as expected. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the door latch pawl motor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V077000 (Latches/Locks/Linkages), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 27,000. The VIN was not available.

Rear brake hose rupture. Have previously experiences rupture in front hose while driving associated with recall.Repaired April 2024. This time I was leaving a grocery store and had similar experience. Was thankfully still parked. Had car towed to dealership. Diagnosed as rear brake hose rupture. No brake light warnings, nothing noted during last oil change.