LINCOLN Complaints

The contact owns a 2006 Lincoln Town Car. The contact stated that while the vehicle was parked, he was unable to shift into the intended gear. The contact stated that the gear shifter had seized. The contact stated the steering shaft was maneuvered until the gear shifter unlocked. There was an unknown warning light illuminated. The contact stated that the local dealer was contacted; however, no assistance was provided. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,000.

The contact owns a 2017 Lincoln Continental. The contact stated that he noticed there was corrosion under the trunk lid, down the left side, and at the top. The vehicle was taken to the local dealer, who confirmed that there was corrosion on the trunk aluminum. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the Warranty had expired. The failure mileage was approximately 25,000.

The contact owns a 2017 Lincoln MKZ. The contact stated while at a stop, the vehicle failed to respond while depressing the accelerator pedal. The vehicle was towed to an independent mechanic where it was diagnosed that the flex plate and torque converter needed to be replaced. The vehicle was not repaired due to the cost. The contact referenced Ford Campaign Number: 17S16. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 115,000.

360 degree camera glitch is not resolved despite replacement of cameras & image processing module based on recent recall. This continues to be a safety issues & Lincoln needs to find a permanent fix.

The car has stopped electrically with no response from any switches when trying to switch on. This has happened before couple of times and once it switched on by itself after 5 min, the second incident it had to be towed away from road after no response in 2 hours. This time it happened like every time and no response from electrical systems and blocked the road.

The car keeps just fully turning off. Dealership has tried to replace the battery several times but the problem keeps happening. I am [XXX] and have been left stranded 4 times now. They can't seem to fix the problem. My car has been in the dealership 45 days of the 60 days I have owned it. I feel very vulnerable even if they do find a fix, I think it will happen again and again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Lincoln Navigator. The contact stated while at a complete stop, the vehicle shut off inadvertently. The contact stated that the vehicle restarted upon pressing the Push to Start button. The contact stated upon depressing the accelerator pedal, the vehicle jerked, was sluggish, and made an abnormal crackling sound. The vehicle then responded as needed and the contact continued driving. There was no warning light illuminated. The contact stated that while driving at an undisclosed speed and depressing the brake pedal to come to a stop, the vehicle shut off inadvertently. The contact was able to restart the vehicle and continue driving. The vehicle was taken to the dealer; however, the failure could not be duplicated. The contact stated that the failure had been recurring. The vehicle was taken back to the dealer. The dealer test-drove the vehicle and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

Upon starting, my 2023 Lincoln Navigator Reserve L has a significant delay when booting the back up camera and infotainment system and renders the vehicle safety systems unusable. Sometimes the back up camera freezes and locks the screen, sometimes it doesn't turn on at all. Often, the infotainment screen doesn't launch at all. I have multiple videos of evidence but this website won't allow me to submit them, only pictures.

The exit switches on both rear doors on my wife's 2020 Lincoln Aviator all of the sudden stopped working today. For whatever reason, Lincoln decided to make the exit handles electronic instead of a traditional pull-style exit handle. This is a HUGE safety concern as the passengers in the rear of the vehicle are now trapped inside. I am a professional fire fighter and I take this problem very seriously. After doing some research for the last two hours online, I've found that dozens of people have experienced the exact same malfunction on their 2020 Lincoln Aviators. I've checked the recalls for the 2020 Aviator on your website and to my disbelief, this is not a recall! Prior to both door exit switches failing, there were no warning lamps, messages, or any other notification. They simply just failed without notice.

The contact owns a 2017 Lincoln Continental. The contact that while attempting to open the rear passenger’s side door, the door failed to open from outside. The contact referenced NHTSA Campaign Number: 19V077000 (Latches/Locks/Linkages) however, the recall repair had previously been performed. The contact stated soon after the repair the failure reoccurred. The vehicle was taken to a dealer and the contact was informed that the repair would be an out-of-pocket expense. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 82,000.