LINCOLN Complaints
View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 LINCOLN NAVIGATOR- Wesley Chapel, FL
Vehicle set on adaptive cruise control, car accelerated to get back up to set speed and had a hard "clunk" sound. Driver turned off cruise control and attempted to accelerate vehicle. Vehicle tachometer revved up, transmission didn't shift properly, still shifting hard or not shifting at all. Once stopped, driver of vehicle found the back of the car covered in what appeared to be ATF and what appeared to be ATF leaking under the car. Took car to dealership for inspection, transmission rebuilt. Per tech that rebuilt transmission, it overheated. No warning lights came on, the transmission temperature displayed on the vehicle was 215 degrees Fahrenheit at time of incident.
Source: NHTSA WEB SITE -
2010 LINCOLN MKX- Florence, AL
Brakes are extremely hard to use, takes both feet to stop vehicle, once stopped the engine will stall while brake is touched, must put vehicle in park when stopped.
Source: NHTSA WEB SITE -
2016 LINCOLN MKC- Ocoee, FL
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 LINCOLN MKX- Zeeland, MI
The contact owns a 2013 Lincoln MKX. The contact stated while driving 70 MPH with the radio playing, the contact stated that only the rear speaker was playing. The contact increased the volume to hear the sound in the front speakers; however, while merging onto the highway, the speakers in the front of the vehicle started working and the volume increased. The increased volume of the speakers startled the contact who jumped and jerked the steering wheel. The contact stated that the passenger in the vehicle suffered a panic attack and passed out with his eyes rolling back in his head. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 145,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 LINCOLN NAVIGATOR- Bronx, NY
The car has slip transmission issue, that can’t be fixed, the front of the car makes loud grinding noise from the front wheel area when riding on front wheel drive, with low RPM, this has been brought up multiple times with ford and linclon while they and car service provider represented by ford and Lincoln keeps denying.
Source: NHTSA WEB SITE -
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2013 LINCOLN MKX- Augusta, GA
Noticed for the last year or two that the buttons on my air and best turn on without to touch any button and will not power off also the windows will fog while driving. If heat is on the buttons will dial to air conditioning which causes foggy windows while on busy interstate. Also noticed there are several complaints on the internet from others who experience similarities of what is call ghost buttons. This also send sensor into a frenzy and can cause the car to over heat without warning happen to me twice.
Source: NHTSA WEB SITE -
2013 LINCOLN MKX- Augusta, GA
The contact owns a 2013 Lincoln MKX. The contact stated that the heating and A/C units had increased to high levels. The defroster was fogging up the windshields. The driver had a limited visibility of the roadway. Additionally, the vehicle was running hot. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, and the contact was informed that the failure was due to the thermostat and the center head module. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 70,000. The VIN was not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 LINCOLN NAUTILUS- Ingleside, TX
High mount brake light failure (2nd occurrence) November 2023 at 13,400 miles. Vehicle was repaired under warranty. This occurrence appears to be a repeated faulty part. Failure of high mount brake light creates rear collision potential in low visibility scenarios. The part (13613A High Mount Stop Lamp Assembly) appears to be a known faulty part by manufacturer or vehicle design. There are no warning lamps or messages to warn driver that failure has occurred. Problem could go unnoticed for an extended time.
Source: NHTSA WEB SITE -
2018 LINCOLN CONTINENTAL- Savannah, GA
When rotating tires 12/22/2023, upon removal of the right front tire, it was discovered that the inner sidewall had split open about midway between the tread and the wheel rim, for a distance of about one foot. There was no advance warning of this, and no warnings or messages displayed on the vehicle prior. As this was the first wheel removed, I am not sure what the condition of the other tires may be. As all tires are original equipment to the car, which is 4.5 years old and has approximately 18,000 miles on the odometer, I suspect that all tires will likely need to be replaced as they are all the same date code and DOT number. I have tried to upload pictures, but the webpage doesn't let me.
Source: NHTSA WEB SITE -
2019 LINCOLN MKC- Garrison, NY
The contact owns a 2019 Lincoln MKC. The contact stated while driving at an undisclosed speed, the vehicle overheated. The contact allowed the vehicle to cool down and restarted the vehicle; however, the temperature level immediately registered from cold to hot. The contact stated that the failure reoccurred three times and the process was repeated; however, the vehicle remained inoperable. The vehicle was towed to the dealer where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The contact stated that when the temperature level was hot, coolant was leaking into the oil, which caused the engine to fail. The vehicle was not repaired. The manufacturer was made aware of the failure and agreed to pay a portion of the cost to repair the vehicle. The failure mileage was approximately 74,000. The VIN was unavailable.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE