LINCOLN Complaints

The contact owns a 2014 Lincoln MKZ. The contact stated while having the front passenger’s side tire changed due to a flat, the lug nuts were difficult to remove. The contact stated that extra effort and energy was needed to remove the lug nuts to replace the tire. The dealer was contacted and stated that the failure was a known issue. The contact was informed that there was no recall on the VIN for the failure. The manufacturer was contacted and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 78,000.

The contact owns a 2018 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

AWD sensors repeatedly are going off then disappearing after car is turned on and off. Happens in City mostly but has triggered while driving on the highway. Caused all ability to use cruise control to deactivate. It also shows the down hill assist fault error.

The contact owned a 2018 Lincoln MKX. The contact stated that while parked at an inclined position, the vehicle rolled backward. The vehicle was taken to the dealer; however, the mechanic was unable to duplicate the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 43,000.

The contact owns a 2017 Lincoln Continental. The contact stated that the back over prevention camera was fuzzy and distorted. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was 70,000.

The contact owns a 2017 Lincoln Continental. The contact stated upon reversing, the rearview camera was significantly foggy, impairing his vision of the road. There was no warning light illuminated. The contact later received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention). The vehicle was taken to the dealer, where it was diagnosed that the rearview camera needed to be replaced; however, parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000. VIN tool confirms parts not available.

The seat belts in my vehicle takes two to three times to click and stay, the back seat belt on the passenger side was stuck and could not be worn for about a month after the vehicle was driven from Odessa, Tx to me in Memphis, TN on July 1, 2022. The head rest on the passenger side will not adjust at all. It is still stuck forward and is hard to rest my head against it. The Advanced Driver Assistance Systems has stopped working since I got the truck, the steering wheel use to put the vehicle back in my lane but it does not do that anymore. I'm not sure what the difference is between the lane departure warning and the lane keeping assistance but it seems neither one works. Last, but not least the vehicle has a smell coming from it like something is burning under the hood. This vehicle already has two recalls and I called the dealership in Memphis, TN and spoke with Allison and she told me the parts for these recalls were not in and that I really did not have to get them fixed!!!!! I live in Southaven, Mississippi and have been trying to get rid of this vehicle since February because it is not worth the money and I am having a very hard time getting a decent offer for it so I won't be so much upside down on the next vehicle I choose. This is my first Lincoln and my last!!!! Oh and not to mention, the first recall was December 2022 and I received the mail regarding the recall February 12th or later. One more thing I need to mention, the driver seat hurts to sit in, it's like the seat digs into your thighs. There is lumbar support for your back in the front seats but it feels like seat cushion have an issue with being too hard.

Backed out of garage and tried to turn the wheel and couldn’t! Very hard to turn!

Fuel Tank Strap broke leaving only 1 strap to hold fuel tank in place. Multiple complaints filed but no recall. What are you waiting for? Someone to die in a fire? This needs to be addressed with a nationwide recall.

I was driving and went to apply the brakes and they went almost to the floor, with very little braking ability. Thankfully I was going uphill and the car in front of me was not too close or I would have hit that car. And in a snowstorm to boot! I had no warning lights or any other indication that my brakes were going to suddenly go very soft. I got the car to my mechanic and he stated that the brake booster was leaking and needed to be replaced, and that is what caused the loss of pressure in the braking system. He said that there was a service bulletin #13N02 for that exact same problem for model years up to 2013, but because I had a 2014, the cost of the repair was not covered.