LINCOLN Complaints

View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 LINCOLN CONTINENTAL
    - Mount Pleasant, TX

    The contact owns a 2017 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 LINCOLN ZEPHYR
    - East Falmouth, MA

    The airbag sensor light is indicating a sensor needs replacement. I have replaced airbags on both the driver and passenger side due to recall. Diagnostics state it is the sensor, passenger side. I have attempted to have repaired, and after 5 weeks and 4 mechanics, no one can seem to get the new sensor to connect to the system and work properly. I did not have a vehicle for weeks! PLEASE HELP!

    Source: NHTSA WEB SITE
  • 2013 LINCOLN MKS
    - Sherman Oaks, CA

    Power steering unavailable total fault at 140,000 miles. Warning came on that power steering assist was not available. Starting at 64000 miles this error would happen and it would clear by restarting the car, or disconnecting the battery for 15 minutes and restarting the car. This time it did not clear, and manual steering without power assist is unsafe and difficult. NHTSA recall 15V340 000 document states ALL 2013 Lincoln MKS but my vin is not coming up in OASIS for Ford/Lincoln recall #15S18. Marina Ford in CA diagnosed this is the steering gear sensor fault same as other vehicles with this recall but my VIN does not qualify. VINS in this range are not sequential and documentation says ALL 2013 Lincoln MKS are affected but my repair is denied due to VIN not being included. Requesting adding my vin to the recall as this is a $3700 repair not covered according to OASIS. Sadly, the gear sensor does is not able to be replaced by itself and the entire gear/steering rack has to be replaced to fix the sensor fault according to Marina Ford (Los Angeles) Service advisor/Manager. Without power steering on this vehicle, some safety features are disabled and car cannot make evasive turns. When the last fault occured I nearly caused an accident as I crossed a double yellow line into oncoming traffic before I could manually correct the position.

    Source: NHTSA WEB SITE
  • 2020 LINCOLN AVIATOR
    - Yuma, AZ

    My Aviator doesn't start the first time I push the start engine button anytime after I fill up the tank. It takes it about 5 times of me hitting the start engine button before it finally turns over. Before then, it just sounds like wants to start, but doesn't. I am once again taking it back to the dealership to have the back up camera looked at. Before it would work sporadically, now when I put the car in reverse, it just shows a solid blue screen. And I always get an error message about rear assist not working. I've tried troubleshooting it, but still nothing works. Additionally, the presets for XM radio do not stay when set. This infotainment center does not function efficiently and has delays and no memory.

    Source: NHTSA WEB SITE
  • 2018 LINCOLN CONTINENTAL
    - Jupiter, FL

    The contact owns a 2018 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the back over prevention image displayed was very distorted. The failure mileage was unknown. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 LINCOLN MKZ
    - Lawrenceburg, IN

    While driving, my brakes failed. I was at a low rate of speed and was able to stop if pressing pedal all the way to floor. There was no warning prior to incident. When i was able to put car in park i got a brake fluid low warning. After inspection, brake line burst and brake fluid was visible on front passenger wheel and car.

    Source: NHTSA WEB SITE
  • 2014 LINCOLN MKX
    - Palmdale, CA

    In 2021 I took vehicle in for intermittent soft brakes where the pedal would suddenly sink to the floor. Dealer replaced brake booster under warranty. Issue was still intermittent and 2 months into driving after the booster was replaced I suddenly lost all brakes. Took vehicle to dealer and now I am out of warranty and they claim there is a bad Hydraulic Control Unit (HCU) for the ABS system. Said there’s nothing they can do and it’s a separate issue even though it’s the same issue they failed to correct previously. The part number is DT4Z-2C215-A. I believe this is a replacement part for the obsolete BT4Z-2C215-A. The dealer is now quoting me $2000 for the fox and said it’s very common issue. Looking at other safety bulletins the year of my vehicle wasn’t included and believe it was either cut off at 2010/2011’s. But if most vehicles still have this issue 2012-2015 then why were they not included in the safety recall. I believe losing brakes warrants a recall especially sudden intermittent loss. Luckily the times I’ve lost my brakes I wasn’t on the freeway or in bumper to bumper traffic where I needed them.

    Source: NHTSA WEB SITE
  • 2021 LINCOLN NAVIGATOR
    - STEPHENTOWN, NY

    Passenger whipper arm is loose especially when you lift the arm to clear snow from the windshield it will not align it its original location without multiple attempts.

    Source: NHTSA WEB SITE
  • 2019 LINCOLN NAVIGATOR
    - little rock, AR

    could not get the lincoln way app to work, took vehicle to mark Mcclarty Lincoln dealership and was told the tcu (the unit that controls the communications in the car) needed to be replaced and the cost including parts and labor is $1181, concerned that vehicle won't report critical information as is intended to maintain safety of vehicle.

    Source: NHTSA WEB SITE
  • 2016 LINCOLN NAVIGATOR
    - Vancouver, WA

    The contact owns a 2016 Lincoln Navigator. The contact stated that while driving at highway speeds, the transmission inadvertently down shifted and nearly caused the contact to lose control of the vehicle. Additionally, the speedometer gauges went to zero and the service wrench warning light was displayed. The vehicle was taken to the local dealer who diagnosed that the transmission molded lead frame was faulty and needed to be replaced. The contact was concerned that the transmission control module was faulty and needed to be serviced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 69,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE