LINCOLN Complaints

I was driving on the freeway when the steering on my car became very difficult and “wobbly”. It was hard to keep it going straight. I knew something was wrong and when I got home, I told my husband to check my tires. The next morning I was told that my tires were fine but when we got into the car, this time I got 4 errors regarding the drive control and steering assist fault. The steering wheel was locked and the car was unable to be driven.

The contact owns a 2022 Lincoln Corsair. The contact stated while driving approximately 20 MPH, the vehicle ahead stopped suddenly, and the contact had to abruptly stop the vehicle. The contact stated that the vehicle was equipped with the Forward Collision Avoidance system; however, the system failed to activate as needed. The contact stated no warning light was illuminated. The contact stated that prior to the failure there was a message that the Collision sensor was blocked. The contact thought that the message was a glitch and manually cleared the message. The vehicle was taken to a local dealer to be diagnosed; however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 4,360.

The contact owns a 2019 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The hands free sensor on the liftgate will randomly allow the door to open with the key as far as 20 feet or more from the vehicle. The liftgate opened on its own from the motion of a garage door, becoming entangled with the garage door and damaging the door. The door has opened on its own at least twelve times without a person standing directly in front of the rear bumper making a kicking motion. Ford has failed to provide any technical specifications for the door, including the acceptable distance at which the key must be from the vehicle for motion to activate the door and the distance at which motion must occur. As a result the vehicle cannot be safely stored in a garage. The vehicle poses a safety hazard of striking a passerby who may walk behind it when the key is nearby, and has opened at least three times in such a manner. Ford basically states if the door opens at all then it is working and they do not have any specifications for door operation that they can test against. Video of one unpredictable door opening attached.

while driving the power steering would lock , I check and found out that 2913 lincoln mks was recall but my vehicle ID did not match . I call lincoln company and was told nothing could be done for my car,

When I utilize my ac or heat without pressing a certain button after a while I start smelling a burning smell coming through the vents. When I'm outside the vehicle I smell it as well. The smell is hard to pinpoint. A dealership told me that maybe I needed to change my air filters. However the burning smell still would happen just the same. Then they checked to see if anything(such as plastic or anything) was stuck to any components that get hot to no avail. But something is wrong and it's scary. Also my vehicle has a very rough idle which sometimes can feel like a rumble. A tune up was suggested and complete and I still have the same experience. I love my vehicle but growing tired.

Craig Briones 7225 Catalina Isle Drive Lake Worth, Florida 33467 Al Packer Lincoln 1530 North Military Trail West Palm Beach, Florida 33409 3-14-2023 Lincoln MKS (VIN# 1LNHL9EK3DG617409) On March 1, 2023 I brought my 2013 Lincoln MKS with 61,350 miles to Al Packer Lincoln. I have been using Al Packer for routine maintenance and repairs for some time. I noticed a lot of oil coming from the PTU of my vehicle. I complained to Brian Bailes (service writer) and Tim Olson (fixed operation director) that this leak should have Been noticed when my engine oil and filter service was done. It should not have been me to identify a known defect. I explained I wanted the PTU diagnosed and if a new one was needed I wanted the latest model With a Drain plug. I further explained that this is a known Defect and I don’t want to put back the same unit just to have it fail again. I ONLY HAVE 61,000 MILES ON MY VEHICLE. A unit was installed by Al Packer Lincoln but no one ever checked if it did in fact have a Drain port and no one ever called me to approve a unit without the drain. Lincoln/Ford now recommended PTU FLUID CHANGE at 20,000 to 30,000 miles. Hence the drain plug. I have a Lincoln extended service warranty. When I arrived at Al Packer Lincoln on March 14th 2023 I requested to see the unit installed onto my vehicle. I was told it was the latest model (AT4Z7251G). There is a DT4Z7251G, This model supposedly has the drain plug, why didn’t I get this one. Upon inspection there was no drain plug. The unit had paint pen markings all over it however NO STAMPED “G” UNIT ON THE INSTALLED UNIT. I REQUESTED THE parts invoice and was never given one. Where is the paper trail from Lincoln? Why would Lincoln install a non serviceable unit when it will just fail again. I was charged an additional $90.00 for Al Packer to inspect axle boots and the rear differential when this should be included in routine maintenance. Not a great way to protect customers from fut

The seat belts stopped retracting so we sprayed some wd40 in there to make sure everything can move but the seatbelts safety stop keeps engaging when you're trying to pull out the seatbelt. After a few times of getting the seatbelts out to use them they get stuck. They are not functioning at all how they should.

The contact owns a 2011 Lincoln MKZ Hybrid. The contact stated that upon starting the vehicle, the power steering failure message was displayed. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The contact was relating the failure to NHTSA Campaign Number: 15V34000 (Steering). The manufacturer was notified of the failure and confirmed that the vehicle was not repaired under the recall, and that the recall had expired. The approximate failure mileage was 128,000.

Electrical System. Yes. While driving in traffic both on surface streets and the freeway the power in my vehicle stopped. The vehicle went from Drive to Park on its own. The battery light came on. The Start/Stop light went from solid green to blinking green. Vehicles around me had to stop suddenly to avoid a collision and the wait until I could restart the vehicle. This has happened a few times. No. No.