LINCOLN Complaints

8/31/22 While I am driving, at 25 miles per hour in my neighborhood, or 45 mph through town, or 65 mph on the freeway, without any warning there occasionally will be an EXTREMELY LOUD BANG!! I actually duck down and cover my head for fear a huge rock has come through the windshield. Or a double-barreled shotgun was aimed at my car, or a major jetliner had fallen out of the sky and landed on my roof. Only to look up and see no damage whatsoever, but the shrill, high pitched ring piercing my ears. The radio won't respond, the gps won't respond, the heater or AC won't respond. The sound continues for as long as it takes to get to my destination. When I return to my car the next time, EVERYTHING WORKS FINE, and no high pitched ring. I have seen others' notes on this topic say it is the radio/speakers. This BANG occurs for me even when I am NOT using the radio or media. However, my cell phone auto connects each time I turn on the engine. I will today 8/31/22 disconnect my cell phone and see if the bluetooth makes this terrible connection. I see no evidence that anyone has found a repair for this. Also, other notes have stated they think this is related to temperatures above 73 F degrees. I have experienced this BANG at all temperatures. The latest time it occurred while I was in the middle of a left hand turn through a busy intersection with off-work traffic in all lanes, I almost went into the ditch!! No, there are no warning lights or sounds before this happens. No, I have not been able to reproduce this sound at will. YES, THIS IS A SEVERE SAFETY PROBLEM. IF THE DRIVER'S HEAD IS DUCKING DOWN DURING THE BANG, WHO'S STEERING THE CAR? Please, someone, is there a fix?

For a number of years, since purchasing vehicle new, the "Power Steering Assist Fault" light would come on upon engine startup. The MKT had only about 20,000 miles on it. I had NO POWER STEERING. Per different Lincoln mechanics, the "remedy" was to turn the car off & then restart it to clear light & restore power steering. This worked every time until this past week when after several attempts resulted in still NO POWER STEERING. I was forced to drive for 3 hrs back home with No Power Steering. I've called (2) two different Lincoln dealerships, only to be told this isn't covered under recall R15S18 & would cost approx $3,000 to repair. Why wasn't this VIN# part of the Recall? I called Ford/Lincoln & was told NHTSA decides which vehicle VIN#s are recalled, BUT, when I called NHTSA they told me specific Vehicle VIN# Recalls are designated by the Manf'r. WHAT?? NHTSA told me specific paperwork is on the site stated Manf'r responsibilty on VIN# Recalls. This Steering Problem should be repaired by Lincoln at NO Charge ! As a side note, I have NEVER received a Recall Notice on any item listed on the NHTSA site related to my 2013 Lincoln MKT, nor can I find a copy of a Recall notice specifically for a 2013 Lincoln MKT on the NHTSA website. Even though the 2013 MKT is listed on the actual Ford/Lincoln Recall Notice #, letters are only addressed to other Ford/Lincoln models

4th time in 12 years that the moonroof has broken and the side shields that hold each side in place need to be replaced. This is a recurrent issue at least with me on this vehicle causing my roof to stay open until fixed. Not sure if tis because the roof is so big or if its just faulty equipment/engineering. But I think every three years is a bit much

Vehicle loses power, steering and braking without warning. Orange wrench alert illuminates. Car must be shut off and restarted. Very dangerous condition. Several other complaints online. This has happened twice, luckily at low speeds and little traffic.

My car will intermittently (more times than not) lose its power steering assist, making it almost impossible for me to drive. I've had the car looked at, replaced the rack and pinion assembly, put on new tires, ran a diagnostic, and the car still lacks power steering most of the time. When starting the vehicle, the wheel will lock up, and the message "Power Steering Assist Fault" displays, no matter how many times I try to restart the car and allow the computer to reset, the fault does not go away. I rarely have times when I can drive with a power steering assist. The car has become a serious problem because I cannot get to work or school safely; when driving the other day, the power steering went out, and I was almost in an accident. I believe that there is a defect in the 2010 MKS, just like there was with the other years that were recalled, the fact that this issue has cost me so much money (and I cannot get out from under the car, I would if I could), and still puts me at risk for serious injury is seriously concerning.

The contact owns a 2010 Lincoln Town Car. The contact stated while driving at 30 MPH and steering the steering wheel, the steering wheel was resistant and was emitting abnormal metallic sounds, and the accelerator pedal was making clicking sounds. There was no warning light illuminated. The contact was able to continue driving. However, the failure reoccurred increasingly. Upon inspecting the vehicle, the contact noticed that there was a plastic component of the driveshaft that had slipped and had bond to the accelerator pedal, which caused it to click. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 13V38500 (Steering) and NHTSA Campaign Number: 14V704000 (Steering). The failure mileage was approximately 94,000.

The contact owns a 2012 Lincoln MKX. The contact stated while driving at various speeds, the accelerator pedal was depressed but the vehicle failed to respond. The All-Wheel Drive (AWD) warning light and the power train warning light were illuminated. The contact stated that he veered to the side of the road and turned off the vehicle and waited for 15-20 seconds. The contact then continued driving; however, the failure recurred increasingly. The vehicle was taken to an independent mechanic who test drove the vehicle and informed the contact that they could not duplicate the failure. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not be repaired under an unknown NHTSA Campaign because the VIN was not included. The vehicle was not diagnosed or repaired. The failure mileage was approximately 97,400.

Takata recall. The contact owns a 2010 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Lincoln MKX. The contact stated that on several occasions while the brake pedal was depressed, extreme pressure was needed to stop the vehicle. No warning lights were illuminated. The vehicle was taken to a Mr. Tire to be diagnosed. The contact was informed that the brake booster needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 96,000.

2014 Lincoln MKT, approx 80,000 miles, excellent condition. For the second time in two years now our factory installed panoramic roof has spontaneously exploded. First incident was January 21, 2020 and the second was July 15, 2022. Both times my husband was driving on the freeway and heard a loud explosion, sounded like gunshots inside the car. Both times the sound startled us so badly that a jerk reaction nearly sent us into the freeway wall. Glass shards raining down into the car. Upon researching I have come to know that several Ford and Lincoln models from 2008-2015ish have had this same exact issue. This glass shattering issue is a serious design flaw from the manufacturer that is going to get someone killed one day. Not only having glass flying off of your car while also raining down on you while you are driving, but the SOUND of the explosion is seriously shocking and terrifying. Also, because the design of the panoramic roofs have been modified it is very difficult for Ford to find replacements for our model. The first time we had to get a rental for over a month because they could only find a used part, which our auto body denied. This time our car has already been in the shop for over a month and our auto body has had TWO defective parts sent to them and Ford is now saying it could be another 60 days or so before finding another one. We are so scared to continue driving this car that once we get it back we are going to have to sell it. I am going to just have to pray that whomever might buy this car will not cause damage to themselves or others when the roof shatters next time. Lincoln/Ford needs to step up and either recall the vehicles with faulty design or come up with a permanent solution rather that just replacing a part they know is dangerous. They need to be held accountable before someone is seriously hurt or dies. (I have included several screen shots of other people reporting the same issue. I have way more than was allowed).