LINCOLN Complaints

The contact owns a 2013 Lincoln MKS. The contact stated while driving approximately at 55 MPH, the contact lost power steering. The contact stated that the "loss of power steering" warning light was illuminated. The contact managed to steer the vehicle off the side of the road, however, the vehicle steering remained locked. The contact had the vehicle towed to an independent mechanic who diagnosed the failure as related to NHTSA Campaign Number: 15V340000 (Steering). The vehicle had not been repaired. The contact stated that he had experienced a loss of power steering before, but had managed to return the functionality by turning the vehicle off and on. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000.

I experienced unintended acceleration upon entering a highway. The vehicle accelerated normally in first gear, but upon shifting into second gear, acceleration exceeded pedal input, as though the cruise control 'Resume' function had activated. Acceleration continued with my foot completely off the accelerator pedal and with full brake application. The event stopped when I kicked the accelerator pedal, suddenly, to full deflection, and engine operation returned to normal. I experienced three separate occurrences of this problem within a few hours. No codes were generated to activate the 'Check Engine' light, or any other warning light. Cruise control was off at the time of the events.

The contact owns a 2017 Lincoln MKZ. The contact stated while driving approximately 50 MPH, there was smoke coming from the exhaust pipe, and the steering wheel was vibrating. There were no warning lights illuminated. The contact safely pulled over and exited the vehicle. The vehicle was towed to her residence. The next day the vehicle started; however, the failure reoccurred and the check engine warning light illuminated. The vehicle was towed to the local dealer and diagnosed with no coolant and a faulty engine. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,489.

The contact owns a 2021 Lincoln Navigator. The contact received notification for NHTSA Campaign Number: 22V346000 (Engine) however, the part to do the recall repair was unavailable. The dealer was contacted after receiving the recall notification and the contact was informed that parts were not available because the cause of the defect was not yet determined. The contact was then notified that the recall had been divided into two separate recalls requiring two different repairs to fix the vehicle. The contact scheduled an appointment with the dealer for a routine maintenance check; while at the dealer, she was informed that there was still no resolution to the recall. Once the contact picked up her vehicle, she was informed that the recall was serviced. The contact was informed that the ground wires connected to the battery and cooling systems were shrink wrapped which she would prevent the under-hood fire failure. The contact expressed concerns with the dealer, noting that the plastic shrink wrapping would melt under a hot engine and would not resolve the recall. The contact made multiple attempts to reach the manufacturer but had no success. The contact had not experienced a failure. Parts distribution disconnect.

The instrument cluster gives multiple message fault. Navigation and voice activation inoperative. Lincoln cannot resolve the issues. Lincoln has reprogrammed and reset the system and the issue still exist for over 3 months. Lincoln stated the APIM must be rework and they do not know when this will be provide with new date. The phone, radio/sirius sometimes won't change and the screen freezes up at random. I have 17746 miles and still under full warranty and lincoln won't replace system.

The contact owns a 2011 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

2016 LINCOLN MKC parked on driveway for over 24 hours, when my father was outside gardening he noticed smoke and flames coming from under the hood, the Fire Department was called who out the fire out and stated it was "totaled". Fire Department conducted their own investigation to determine the cause of the fire. The report returned indicating the "Engine" was the origin of the fire. Thank the lord my father was outside or our garage and house could have burnt down with all of us in it. THIS IS A HUGE SAFETY ISSUE!! I opened two claims with CarMax MaxCare Warranty which were denied. I have one case open with Ford Motor Company which is still pending. Car is currently at autoshop undergoing another diagnosis of the the orgin of fire for my CarMax MaxCare Warranty.

Had one headlight issue for months that I knew about. Told BCM issue but the BCM for this vehicle has been discontinued. Was pulled over by the police only to be told the taillights are out. Took it back in and was told electrical issue that the dealer needed to address. Already knew it was the same issue, the BCM. Unfortunately, I have to get rid of this car, and it is still being sold. This car should be labeled a lemon as you will not pass an inspection once this happens and the part needed is no longer available, or repairable.

Front left brake line split open and lost brake fluid. This was not caused by any damage from outside items ...there was a failure of the tubing right near the end crimp.

No sensor on this year of Lincoln However front blind spot between windshield and rear view outside mirror is horrible which resulted in my accident 2 days ago...I have 2 witnesses that can confirm such difficulty seeing while turning