LINCOLN Complaints

The contact owns a 2018 Lincoln MKZ. The contact stated while driving approximately 3 MPH, the brakes locked up. The ABS warning light was flashing on the instrument panel. The vehicle was taken to a local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 21,000.

The contact owns a 2018 Lincoln MKZ. The contact stated while driving at night at approximately 35 MPH, the low beam light's visibility was blinding and made the vehicle unsafe to drive. The vehicle was diagnosed at a local dealer with a headlight failure. The manufacturer was notified of the failure. The approximate failure mileage was 20,300.

The contact owns a 2020 Lincoln Aviator. The contact stated while driving at 45 MPH on an entrance ramp onto the highway, the accelerator pedal was depressed but the vehicle failed to respond. The warning message "Stop Safely Now" and "Full Accessory Power Mode" were displayed. The contact veered to the side of the road for a moment. The contact then continued to drive. The contact stated that the failure reoccurred while driving. The vehicle was taken to the local dealer where it was diagnosed that no issues were found; however, the failure reoccurred. The vehicle was taken back to the local dealer where it was diagnosed that no issues were found. The contact's husband later received a warning message in his app stating, "High Voltage Battery". The vehicle was then taken to the dealer where unknown wires were tightened. The contact stated that the failure had been reoccurring while driving. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 10,000.

The middle rear seat belt became stuck around my child and could not be removed. It progressively became tighter and tighter as we tried to unbuckle it. Ultimately the seatbelt needed to be cut off

The contact owns a 2009 Lincoln MKX. The contact received a notification for NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2007 Lincoln MKX. The contact received a notification for NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer had been notified of the issue and confirmed that parts were not yet available. The contact stated that the driver’s and passenger’s side airbag warning lights were illuminated. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 230,000. VIN tool confirms parts not available.

CONSTITUENT WRITES REGARDING VEHICLE STALLING ON THEIR 2022 LINCOLN AVIATOR. This is brand new vehicle with 3,000+ miles on it. The first day owned it, around 12-21, the vehicle would not go into drive. A warning message appeared that said 'high-voltage battery warning", "The hybrid powertrain system has detected a fault". It would also flash "Full Accessory Power Active". After some internet searches I found a thread in ford that said "let the car sit for 20mins and it will restart". https://www.mustangecoboost.net/threads/i-think-i-figure-out-how-to-fix-the-full-accessory-power-active.22706/#:~:text=It%20means%20you%20have%20full,press%20the%20start%20button%20again. I did that and vehicle restarted. I made an appt with my local Lincoln dealer, Bill Collins Lincoln, and they inspected the car on 1-18 thru 1-21. They did not find anything wrong with it but did find the codes. They stated they thought the battery was dead. This was impossible due to the fact I drove the car 500 miles from Alabama to KY on 12-21. Today, 2-2-22, my wife was driving home from work and the car shut off on the interstate. When I say shut off, I mean it died at 65mph. She tried to press the accelerator and the car just continued to de-accelerate. The check engine light popped up and said "Stop Safely Now". Luckily, my wife was able pull off the interstate without causing an accident. Once stopped, she turned the vehicle off and tried to restarted it. It popped the same message about "full accessory power" and the car wouldn't start. She tried the push button start to no avail, tried the remote start to no avail. Finally she used her "phone as a key" and it started. She was able to drive home. I have called Lincoln and made them aware of the issues. They have asked for me to bring the car in immediately. I informed them I would be filing a complaint here as well. This car is a $85,000 death trap. Lincoln needs to take this very seriously and an investigation needs to open to find out why this vehicle is behaving like this. It is n

I called ford dealerships to fix the problems back in 2019 but the two recalls have not been fixed yet. Recently, my car was almost failing to stop while I was breaking down.

The contact owns a 2009 Lincoln MKX. The contact stated while driving 45 MPH and depressing the brake pedal, the vehicle failed to stop immediately. The contact stated there was no warning light illuminated. The contact stated she continued to pump on the brake pedal until the vehicle began to decelerate. The contact took the vehicle to the local dealer, where it was diagnosed with needing the Hydraulic Control Unit (HCU) to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 162,000.

The contact owns a 2013 Lincoln MKZ. The contact stated that while her fiancé was making a left turn, the “Service Power Steering Now” warning light was illuminated and the steering wheel seized. The vehicle was not drivable but was close to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V632000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 63,491.